UB Paderborn / Katalog / Suche / in CDI

Sortiert nach

Einfacher Volltextzugriff von (fast) überall

Installieren Sie die LibKey Nomad-Browsererweiterung und erhalten Sie von vielen Webseiten einfachen Zugriff auf lizenzierte Volltexte oder Open Access Publikationen. Mehr erfahren...

The effects of distributive, procedural, and interactional justice on postcomplaint behavior

Journal of retailing, 1997-06, Vol.73 (2), p.185-210

1997

Volltextzugriff (PDF)

Consumer complaints by e-mail: an exploratory investigation of corporate responses and customer reactions

Journal of interactive marketing, 2001, Vol.15 (1), p.63-73

2001

Volltextzugriff (PDF)

Influencing light versus heavy engagers of harmful behavior to curb their habits through positive and negative ad imagery

Journal of consumer behaviour, 2015-07, Vol.14 (4), p.237-247

2015

Volltextzugriff (PDF)

An Investigation of Visualization and Documentation Strategies in Services Advertising

Journal of service research : JSR, 2004-11, Vol.7 (2), p.155-166

2004

Volltextzugriff (PDF)

Customer Behavioral Legitimacy in Retail Returns Episodes: Effects on Retail Salesperson Role Conflict

Journal of marketing theory and practice, 2009-07, Vol.17 (3), p.251-266

2009

Volltextzugriff (PDF)

Teaching Graduate Accounting Students What They Need To Know About Marketing Their Profession

American journal of business education, 2014-01, Vol.7 (1), p.59

2014

Volltextzugriff (PDF)

Teaching Graduate Accounting Students What They Need To Know About Marketing Their Profession

American journal of business education, 2013-12, Vol.7 (1), p.59-78

2013

Volltextzugriff (PDF)

Services Advertising: A Framework to Its Effectiveness

The Journal of services marketing, 1992-10, Vol.6 (4), p.63

1992

Volltextzugriff (PDF)

THE MODERATING EFFECT OF COPING ON STUDENT SATISFACTION WITH A SHORT STUDY ABROAD PROGRAM

Journal for advancement of marketing education, 2010-01, Vol.17 (1), p.97-103

2010

Volltextzugriff (PDF)

The perceived utility of information presented via electronic decision aids: A consumer perspective

Journal of consumer policy, 1996-06, Vol.19 (2), p.137-166

1996

Volltextzugriff (PDF)

The effects of alternative information availability on consumer decision strategies for professional services: A cross-cultural perspective

Journal of retailing and consumer services, 1997, Vol.4 (1), p.1-11

1997

Volltextzugriff (PDF)

Student Use and Perceptions of Web-Based Instructional Tools: Laggards in Traditional Classrooms

Marketing education review, 2007-10, Vol.17 (3), p.65-79

2007

Volltextzugriff (PDF)

Service Advertising: a Framework to its Effectiveness

The Journal of services marketing, 1992-04, Vol.6 (4), p.63-76

1992

Volltextzugriff (PDF)

Electronic decision aids: Integration of a consumer perspective

Journal of consumer policy, 1994-06, Vol.17 (2), p.181-206

1994

Volltextzugriff (PDF)

Consumer complaints by exploratory investigation of corporate responses and customer reactions

Journal of interactive marketing, 2001, Vol.15 (1), p.63-73

2001

Volltextzugriff (PDF)

RELATIONSHIP MARKETING AND SERVICES ADVERTISING

Proceedings of the 1994 Academy of Marketing Science (AMS) Annual Conference, 2015, p.62-67

2015

Volltextzugriff (PDF)

Assessing Services Advertising: Some Preliminary Findings

Proceedings of the 1993 Academy of Marketing Science (AMS) Annual Conference, p.437-444

Volltextzugriff (PDF)

EVENTS OF 9/11/2001: CRISIS AND CONSUMER DISSATISFACTION RESPONSE STYLES

Journal of consumer satisfaction, dissatisfaction, and complaining behavior, 2003-01, Vol.16, p.222

2003

Volltextzugriff (PDF)

Implementation of a Scanning System in the Retail Grocery

Proceedings of the 1984 Academy of Marketing Science (AMS) Annual Conference, p.473-473

Volltextzugriff (PDF)

The effects of alternative information availability on consumer decision strategies for professional services

Journal of retailing and consumer services, 1997-01, Vol.4 (1), p.1-11

1997

Volltextzugriff (PDF)

MAGAZINE READERSHIP AND ADULT SEX-ROLE SCHEMATICITY

Proceedings of the 1995 Academy of Marketing Science (AMS) Annual Conference, 2015, p.43-47

2015

Volltextzugriff (PDF)

Excuses: Use 'M if You Got 'Em

Advances in consumer research, 2000-01, Vol.27, p.87

2000

Volltextzugriff (PDF)

"Satisfaction and Consumer Services"

Advances in consumer research, 1986-01, Vol.13, p.311

Hill, Donna J

1986

Volltextzugriff (PDF)

Customers Complain - Businesses Make Excuses: The Effects of Linkage and Valence

Advances in consumer research, 1994-01, Vol.21, p.399

1994

Volltextzugriff (PDF)

Organizational Characteristics and Employee Excuse Making: Passing the Buck for Failed Service Encounters

Advances in consumer research, 1992-01, Vol.19, p.673

1992

Volltextzugriff (PDF)

1 – 25 von 290

Menü

Weitere Dienste

Einstellungen

The effects of distributive, procedural, and interactional justice on postcomplaint behavior

Consumer complaints by e-mail: an exploratory investigation of corporate responses and customer reactions

Influencing light versus heavy engagers of harmful behavior to curb their habits through positive and negative ad imagery

An Investigation of Visualization and Documentation Strategies in Services Advertising

Customer Behavioral Legitimacy in Retail Returns Episodes: Effects on Retail Salesperson Role Conflict

Teaching Graduate Accounting Students What They Need To Know About Marketing Their Profession

Teaching Graduate Accounting Students What They Need To Know About Marketing Their Profession

Services Advertising: A Framework to Its Effectiveness

THE MODERATING EFFECT OF COPING ON STUDENT SATISFACTION WITH A SHORT STUDY ABROAD PROGRAM

The perceived utility of information presented via electronic decision aids: A consumer perspective

The effects of alternative information availability on consumer decision strategies for professional services: A cross-cultural perspective

Student Use and Perceptions of Web-Based Instructional Tools: Laggards in Traditional Classrooms

Service Advertising: a Framework to its Effectiveness

Electronic decision aids: Integration of a consumer perspective

Consumer complaints by exploratory investigation of corporate responses and customer reactions

RELATIONSHIP MARKETING AND SERVICES ADVERTISING

Assessing Services Advertising: Some Preliminary Findings

EVENTS OF 9/11/2001: CRISIS AND CONSUMER DISSATISFACTION RESPONSE STYLES

Implementation of a Scanning System in the Retail Grocery

The effects of alternative information availability on consumer decision strategies for professional services

MAGAZINE READERSHIP AND ADULT SEX-ROLE SCHEMATICITY

Excuses: Use 'M if You Got 'Em

"Satisfaction and Consumer Services"

Customers Complain - Businesses Make Excuses: The Effects of Linkage and Valence

Organizational Characteristics and Employee Excuse Making: Passing the Buck for Failed Service Encounters

Suchergebnisse filtern