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A strategic framework for artificial intelligence in marketing

Journal of the Academy of Marketing Science, 2021-01, Vol.49 (1), p.30-50

2021

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Artificial Intelligence in Service

Journal of service research : JSR, 2018-05, Vol.21 (2), p.155-172

2018

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Engaged to a Robot? The Role of AI in Service

Journal of service research : JSR, 2021-02, Vol.24 (1), p.30-41

2021

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The Feeling Economy: Managing in the Next Generation of Artificial Intelligence (AI)

California management review, 2019-08, Vol.61 (4), p.43-65

2019

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A Framework for Collaborative Artificial Intelligence in Marketing

Journal of retailing, 2022-06, Vol.98 (2), p.209-223

2022

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The Caring Machine: Feeling AI for Customer Care

Journal of marketing, 2024-09, Vol.88 (5), p.1-23

2024

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The Service Revolution and the Transformation of Marketing Science

Marketing science (Providence, R.I.), 2014-03, Vol.33 (2), p.206-221

2014

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Service Research Priorities: Managing and Delivering Service in Turbulent Times

Journal of service research : JSR, 2021-08, Vol.24 (3), p.329-353

2021

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Real-Time Brand Reputation Tracking Using Social Media

Journal of marketing, 2021-07, Vol.85 (4), p.21-43

2021

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Moving Service Research Forward

Journal of service research : JSR, 2021-11, Vol.24 (4), p.459-461

2021

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Service Research Priorities: Designing Sustainable Service Ecosystems

Journal of service research : JSR, 2021-11, Vol.24 (4), p.462-479

2021

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The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy

1, 2021

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Regulating spatial charge transfer over intrinsically ultrathin-carbon-encapsulated photoanodes toward solar water splitting

Journal of materials chemistry. A, Materials for energy and sustainability, 2019, Vol.7 (6), p.2741-2753

2019

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AI as customer

Journal of service management, 2022-02, Vol.33 (2), p.210-220

2022

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Branched polymer-incorporated multi-layered heterostructured photoanode: precisely tuning directional charge transfer toward solar water oxidation

Journal of materials chemistry. A, Materials for energy and sustainability, 2020-01, Vol.8 (1), p.177-189

2020

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Customer satisfaction underappreciation: The relation of customer satisfaction to CEO compensation

International journal of research in marketing, 2020-03, Vol.37 (1), p.129-150

2020

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Charge transfer modulation in layer-by-layer-assembled multilayered photoanodes for solar water oxidation

Journal of materials chemistry. A, Materials for energy and sustainability, 2019, Vol.7 (39), p.22487-22499

2019

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Single-cell analysis of circulating tumor cells identifies cumulative expression patterns of EMT-related genes in metastatic prostate cancer

The Prostate, 2013-06, Vol.73 (8), p.813-826

2013

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Cascade charge transfer mediated by in situ interface modulation toward solar hydrogen production

Journal of materials chemistry. A, Materials for energy and sustainability, 2019, Vol.7 (15), p.8938-8951

2019

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Capture and "self-release" of circulating tumor cells using metal-organic framework materials

Nanoscale, 2019-04, Vol.11 (17), p.8293-833

2019

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Engineered red blood cells for capturing circulating tumor cells with high performance

Nanoscale, 2018-03, Vol.1 (13), p.614-623

2018

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Plasmon-induced photoelectrochemical water oxidation enabled by in situ layer-by-layer construction of cascade charge transfer channel in multilayered photoanode

Journal of materials chemistry. A, Materials for energy and sustainability, 2018, Vol.6 (48), p.24686-24692

2018

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Flow, enduring, and situational involvement in the Web environment: A tripartite second-order examination

Psychology & marketing, 2006-05, Vol.23 (5), p.383-411

Huang, Ming-Hui

2006

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Self-transformation of ultra-small gold nanoclusters to gold nanocrystals toward boosted photoreduction catalysis

Chemical communications (Cambridge, England), 2019-08, Vol.55 (71), p.1591-1594

2019

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General self-assembly of metal/metal chalcogenide heterostructures initiated by a surface linker: modulating tunable charge flow toward versatile photoredox catalysis

Journal of materials chemistry. A, Materials for energy and sustainability, 2019, Vol.7 (37), p.21182-21194

2019

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A strategic framework for artificial intelligence in marketing

Artificial Intelligence in Service

Engaged to a Robot? The Role of AI in Service

The Feeling Economy: Managing in the Next Generation of Artificial Intelligence (AI)

A Framework for Collaborative Artificial Intelligence in Marketing

The Caring Machine: Feeling AI for Customer Care

The Service Revolution and the Transformation of Marketing Science

Service Research Priorities: Managing and Delivering Service in Turbulent Times

Real-Time Brand Reputation Tracking Using Social Media

Moving Service Research Forward

Service Research Priorities: Designing Sustainable Service Ecosystems

The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy

Regulating spatial charge transfer over intrinsically ultrathin-carbon-encapsulated photoanodes toward solar water splitting

AI as customer

Branched polymer-incorporated multi-layered heterostructured photoanode: precisely tuning directional charge transfer toward solar water oxidation

Customer satisfaction underappreciation: The relation of customer satisfaction to CEO compensation

Charge transfer modulation in layer-by-layer-assembled multilayered photoanodes for solar water oxidation

Single-cell analysis of circulating tumor cells identifies cumulative expression patterns of EMT-related genes in metastatic prostate cancer

Cascade charge transfer mediated by in situ interface modulation toward solar hydrogen production

Capture and "self-release" of circulating tumor cells using metal-organic framework materials

Engineered red blood cells for capturing circulating tumor cells with high performance

Plasmon-induced photoelectrochemical water oxidation enabled by in situ layer-by-layer construction of cascade charge transfer channel in multilayered photoanode

Flow, enduring, and situational involvement in the Web environment: A tripartite second-order examination

Self-transformation of ultra-small gold nanoclusters to gold nanocrystals toward boosted photoreduction catalysis

General self-assembly of metal/metal chalcogenide heterostructures initiated by a surface linker: modulating tunable charge flow toward versatile photoredox catalysis

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