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Differences in Emotional Labor Across Cultures: A Comparison of Chinese and U.S. Service Workers

Journal of business and psychology, 2014-03, Vol.29 (1), p.21-35

2014

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Emotional display rules as work unit norms: a multilevel analysis of emotional labor among nurses

Journal of occupational health psychology, 2011-04, Vol.16 (2), p.170-186

2011

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Motivation in caring labor: Implications for the well-being and employment outcomes of nurses

Social science & medicine (1982), 2016-10, Vol.167, p.99-106

2016

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The dimensionality and antecedents of emotional labor strategies

Journal of vocational behavior, 2005-04, Vol.66 (2), p.339-357

2005

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Linking emotion regulation strategies to affective events and negative emotions at work

Journal of vocational behavior, 2008-12, Vol.73 (3), p.498-508

2008

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Understanding the emotional labor process: a control theory perspective

Journal of organizational behavior, 2003-12, Vol.24 (8), p.945-959

2003

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A predictive study of emotional labor and turnover

Journal of organizational behavior, 2009-11, Vol.30 (8), p.1151-1163

2009

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Examining Men’s Status Shield and Status Bonus: How Gender Frames the Emotional Labor and Job Satisfaction of Nurses

Sex roles, 2014-09, Vol.72 (7-8), p.377-389

2014

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The bright side of emotional labor

Journal of organizational behavior, 2015-08, Vol.36 (6), p.749-769

2015

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EMOTIONAL LABOR DYNAMICS: A MOMENTARY APPROACH

Academy of Management journal, 2015-12, Vol.58 (6), p.1804-1825

2015

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The Impact of Person-Organization Fit on Nurse Job Satisfaction and Patient Care Quality

Applied nursing research, 2016-08, Vol.31, p.121-125

2016

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Different Fits Satisfy Different Needs: Linking Person-Environment Fit to Employee Commitment and Performance Using Self-Determination Theory

Journal of applied psychology, 2009-03, Vol.94 (2), p.465-477

2009

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Are emotional display rules formal job requirements? Examination of employee and supervisor perceptions

Journal of occupational and organizational psychology, 2006-06, Vol.79 (2), p.273-298

2006

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THE RELATIONS OF DAILY COUNTERPRODUCTIVE WORKPLACE BEHAVIOR WITH EMOTIONS, SITUATIONAL ANTECEDENTS, AND PERSONALITY MODERATORS: A DIARY STUDY IN HONG KONG

Personnel psychology, 2009-06, Vol.62 (2), p.259-295

2009

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Emotional Labor Actors: A Latent Profile Analysis of Emotional Labor Strategies

Journal of applied psychology, 2015-05, Vol.100 (3), p.863-879

2015

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Emotion Regulation in the Context of Customer Mistreatment and Felt Affect: An Event-Based Profile Approach

Journal of applied psychology, 2019-07, Vol.104 (7), p.965-983

2019

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Leader-member exchange and job performance: The effects of taking charge and organizational tenure

Journal of organizational behavior, 2015-02, Vol.36 (2), p.216-231

2015

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Self-Regulation at Work

Annual review of psychology, 2010-01, Vol.61 (1), p.543-568

2010

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The acceleration of emotional labor research: Navigating the past and steering toward the future

Personnel psychology, 2023-06, Vol.76 (2), p.511-545

2023

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A Multilevel Analysis of the Effects of the Practice Environment Scale of the Nursing Work Index on Nurse Outcomes

Research in nursing & health, 2013-12, Vol.36 (6), p.567-581

2013

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WHY DOES PROACTIVE PERSONALITY PREDICT EMPLOYEE LIFE SATISFACTION AND WORK BEHAVIORS? A FIELD INVESTIGATION OF THE MEDIATING ROLE OF THE SELF-CONCORDANCE MODEL

Personnel psychology, 2010-09, Vol.63 (3), p.539-560

2010

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Four-Factor Justice and Daily Job Satisfaction: A Multilevel Investigation

Journal of applied psychology, 2009-05, Vol.94 (3), p.770-781

2009

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Emotional Exhaustion Across the Workday: Person-Level and Day-Level Predictors of Workday Emotional Exhaustion Growth Curves

Journal of applied psychology, 2023-10, Vol.108 (10), p.1662-1679

2023

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Leader-Expressed Humility: Development and Validation of Scales Based on a Comprehensive Conceptualization

Journal of business ethics, 2024-06, Vol.192 (1), p.129-146

2024

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When does feeling in control benefit well-being? The boundary conditions of identity commitment and self-esteem

Journal of vocational behavior, 2020-06, Vol.119, p.103415, Article 103415

2020

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Differences in Emotional Labor Across Cultures: A Comparison of Chinese and U.S. Service Workers

Emotional display rules as work unit norms: a multilevel analysis of emotional labor among nurses

Motivation in caring labor: Implications for the well-being and employment outcomes of nurses

The dimensionality and antecedents of emotional labor strategies

Linking emotion regulation strategies to affective events and negative emotions at work

Understanding the emotional labor process: a control theory perspective

A predictive study of emotional labor and turnover

Examining Men’s Status Shield and Status Bonus: How Gender Frames the Emotional Labor and Job Satisfaction of Nurses

The bright side of emotional labor

EMOTIONAL LABOR DYNAMICS: A MOMENTARY APPROACH

The Impact of Person-Organization Fit on Nurse Job Satisfaction and Patient Care Quality

Different Fits Satisfy Different Needs: Linking Person-Environment Fit to Employee Commitment and Performance Using Self-Determination Theory

Are emotional display rules formal job requirements? Examination of employee and supervisor perceptions

THE RELATIONS OF DAILY COUNTERPRODUCTIVE WORKPLACE BEHAVIOR WITH EMOTIONS, SITUATIONAL ANTECEDENTS, AND PERSONALITY MODERATORS: A DIARY STUDY IN HONG KONG

Emotional Labor Actors: A Latent Profile Analysis of Emotional Labor Strategies

Emotion Regulation in the Context of Customer Mistreatment and Felt Affect: An Event-Based Profile Approach

Leader-member exchange and job performance: The effects of taking charge and organizational tenure

Self-Regulation at Work

The acceleration of emotional labor research: Navigating the past and steering toward the future

A Multilevel Analysis of the Effects of the Practice Environment Scale of the Nursing Work Index on Nurse Outcomes

WHY DOES PROACTIVE PERSONALITY PREDICT EMPLOYEE LIFE SATISFACTION AND WORK BEHAVIORS? A FIELD INVESTIGATION OF THE MEDIATING ROLE OF THE SELF-CONCORDANCE MODEL

Four-Factor Justice and Daily Job Satisfaction: A Multilevel Investigation

Emotional Exhaustion Across the Workday: Person-Level and Day-Level Predictors of Workday Emotional Exhaustion Growth Curves

Leader-Expressed Humility: Development and Validation of Scales Based on a Comprehensive Conceptualization

When does feeling in control benefit well-being? The boundary conditions of identity commitment and self-esteem

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