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Repeated Closed Head Injury in Mice Results in Sustained Motor and Memory Deficits and Chronic Cellular Changes

PloS one, 2016-07, Vol.11 (7), p.e0159442-e0159442

2016

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Decoding Customer–Firm Relationships: How Attachment Styles Help Explain Customers' Preferences for Closeness, Repurchase Intentions, and Changes in Relationship Breadth

Journal of marketing research, 2013-02, Vol.50 (1), p.125-142

2013

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A triadic framework for collaborative consumption (CC): Motives, activities and resources & capabilities of actors

Journal of business research, 2017-10, Vol.79, p.219-227

2017

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Small details that make big differences: A radical approach to consumption experience as a firm's differentiating strategy

Journal of service management, 2014-01, Vol.25 (2), p.253-274

2014

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The Effect of Customers' Emotional Responses to Service Failures on Their Recovery Effort Evaluations and Satisfaction Judgments

Journal of the Academy of Marketing Science, 2002-12, Vol.30 (1), p.5-23

2002

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The Convergence of Sustainability and Marketing: Transforming Marketing to Respond to a New World

Australasian marketing journal, 2022-05, Vol.30 (2), p.107-112

Bolton, Ruth N.

2022

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Implications of Loyalty Program Membership and Service Experiences for Customer Retention and Value

Journal of the Academy of Marketing Science, 2000, Vol.28 (1), p.95-108

2000

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Responsible Research in Retailing: Is Your Research Really Useful?

Journal of retailing, 2019-09, Vol.95 (3), p.3-8

Bolton, Ruth N.

2019

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A Dynamic Model of Customers' Usage of Services: Usage as an Antecedent and Consequence of Satisfaction

Journal of marketing research, 1999-05, Vol.36 (2), p.171

1999

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A Dynamic Model of the Duration of the Customer's Relationship with a Continuous Service Provider: The Role of Satisfaction

Marketing science (Providence, R.I.), 1998-01, Vol.17 (1), p.45-65

Bolton, Ruth N

1998

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Member Retention and Donations in Nonprofit Service Organizations: The Balance Between Peer and Organizational Identification

Journal of service research : JSR, 2021-05, Vol.24 (2), p.187-205

2021

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An Empirical Analysis of Determinants of Retailer Pricing Strategy

Marketing science (Providence, R.I.), 2004, Vol.23 (1), p.28-49

2004

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Opportunities for Innovation in the Delivery of Interactive Retail Services

Journal of interactive marketing, 2010-05, Vol.24 (2), p.155-167

2010

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Customer experience challenges: bringing together digital, physical and social realms

Journal of service management, 2018-11, Vol.29 (5), p.776-808

2018

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Systematic review of the barriers and facilitators to cross-sector partnerships in promoting physical activity

Perspectives in Public Health, 2023-06, p.17579139231170784-17579139231170784

2023

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Practical Synthesis of Functionalized 1,5-Disubstituted 1,2,4-Triazole Derivatives

Journal of organic chemistry, 2010-12, Vol.75 (24), p.8666-8669

2010

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Microbially influenced corrosion of galvanized steel pipes in aerobic water systems

Journal of applied microbiology, 2010-07, Vol.109 (1), p.239-247

2010

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How customer experience management reconciles strategy differences between East and West

Journal of Global Scholars of Marketing Science(마케팅과학연구), 2021, 31(3), , pp.273-295

2021

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Managing a Global Retail Brand in Different Markets: Meta-Analyses of Customer Responses to Service Encounters

Journal of retailing, 2022-06, Vol.98 (2), p.294-314

2022

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Designing satisfying service encounters: website versus store touchpoints

Journal of the Academy of Marketing Science, 2022-01, Vol.50 (1), p.85-107

2022

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Regional Neurodegeneration and Gliosis Are Amplified by Mild Traumatic Brain Injury Repeated at 24-Hour Intervals

Journal of neuropathology and experimental neurology, 2014-10, Vol.73 (10), p.933-947

2014

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The Long View on the Responsibilities of Business and Marketers

Journal of macromarketing, 2020-09, Vol.40 (3), p.332-335

Bolton, Ruth N.

2020

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An empirically derived taxonomy of retailer pricing and promotion strategies

Journal of retailing, 2003-01, Vol.79 (4), p.213-224

2003

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How should we choose the 'best' embryo? A commentary on behalf of the British Fertility Society and the Association of Clinical Embryologists

Human fertility (Cambridge, England), 2015-07, Vol.18 (3), p.156-164

2015

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Understanding Generation Y and their use of social media: a review and research agenda

Journal of service management, 2013-06, Vol.24 (3), p.245-267

2013

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Repeated Closed Head Injury in Mice Results in Sustained Motor and Memory Deficits and Chronic Cellular Changes

Decoding Customer–Firm Relationships: How Attachment Styles Help Explain Customers' Preferences for Closeness, Repurchase Intentions, and Changes in Relationship Breadth

A triadic framework for collaborative consumption (CC): Motives, activities and resources & capabilities of actors

Small details that make big differences: A radical approach to consumption experience as a firm's differentiating strategy

The Effect of Customers' Emotional Responses to Service Failures on Their Recovery Effort Evaluations and Satisfaction Judgments

The Convergence of Sustainability and Marketing: Transforming Marketing to Respond to a New World

Implications of Loyalty Program Membership and Service Experiences for Customer Retention and Value

Responsible Research in Retailing: Is Your Research Really Useful?

A Dynamic Model of Customers' Usage of Services: Usage as an Antecedent and Consequence of Satisfaction

A Dynamic Model of the Duration of the Customer's Relationship with a Continuous Service Provider: The Role of Satisfaction

Member Retention and Donations in Nonprofit Service Organizations: The Balance Between Peer and Organizational Identification

An Empirical Analysis of Determinants of Retailer Pricing Strategy

Opportunities for Innovation in the Delivery of Interactive Retail Services

Customer experience challenges: bringing together digital, physical and social realms

Systematic review of the barriers and facilitators to cross-sector partnerships in promoting physical activity

Practical Synthesis of Functionalized 1,5-Disubstituted 1,2,4-Triazole Derivatives

Microbially influenced corrosion of galvanized steel pipes in aerobic water systems

How customer experience management reconciles strategy differences between East and West

Managing a Global Retail Brand in Different Markets: Meta-Analyses of Customer Responses to Service Encounters

Designing satisfying service encounters: website versus store touchpoints

Regional Neurodegeneration and Gliosis Are Amplified by Mild Traumatic Brain Injury Repeated at 24-Hour Intervals

The Long View on the Responsibilities of Business and Marketers

An empirically derived taxonomy of retailer pricing and promotion strategies

How should we choose the 'best' embryo? A commentary on behalf of the British Fertility Society and the Association of Clinical Embryologists

Understanding Generation Y and their use of social media: a review and research agenda

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