UB Paderborn / Katalog / Suche / in CDI

Sortiert nach

Einfacher Volltextzugriff von (fast) überall

Installieren Sie die LibKey Nomad-Browsererweiterung und erhalten Sie von vielen Webseiten einfachen Zugriff auf lizenzierte Volltexte oder Open Access Publikationen. Mehr erfahren...

Importance-Performance Analysis based SWOT analysis

International journal of information management, 2019-02, Vol.44, p.194-203

2019

Volltextzugriff (PDF)

The effect of customer value and trust on customer satisfaction and its impact on customer loyalty

JPPI (Jurnal Penelitian Pendidikan Indonesia) (Online), 2023-09, Vol.9 (3), p.1273

2023

Volltextzugriff (PDF)

Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches

Transportation science, 2015-08, Vol.49 (3), p.605-622

2015

Volltextzugriff (PDF)

Customer satisfaction in Asia

Psychology & marketing, 2018-06, Vol.35 (6), p.387-391

2018

Volltextzugriff (PDF)

Effect of critical incidents on public transport satisfaction and loyalty: an Ordinal Probit SEM-MIMIC approach

Transportation (Dordrecht), 2020-04, Vol.47 (2), p.827-863

2020

Volltextzugriff (PDF)

Despite Efficiencies, Mergers and Acquisitions Reduce Firm Value by Hurting Customer Satisfaction

Journal of marketing, 2022-03, Vol.86 (2), p.66-86

2022

Volltextzugriff (PDF)

Leveraging non-respondent data in customer satisfaction modeling

Journal of business research, 2021-10, Vol.135, p.112-126

2021

Volltextzugriff (PDF)

Do managers know what their customers think and why?

Journal of the Academy of Marketing Science, 2017, Vol.45 (1), p.37-54

2017

Volltextzugriff (PDF)

THE INFLUENCE OF PERCEIVED VALUE ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AND CUSTOMER ENGAGEMENT AS A MEDIATING VARIABLE ON CUSTOMERS PT. JINOM PONOROGO

International Journal of Business, Law, and Education (Online), 2023-07, Vol.4 (2), p.600-610

2023

Volltextzugriff (PDF)

How to measure service quality, customer satisfaction and loyalty of public library users: Application of library customer satisfaction index (LCSI) lite model

Journal of librarianship and information science, 2023-09, Vol.55 (3), p.719-733

Oh, Dong-Geun

2023

Volltextzugriff (PDF)

Service Quality Towards Banking Customer Satisfaction And Loyalty PT. Bank Mandiri

Jurnal manajemen, 2022-10, Vol.26 (3), p.385-406

2022

Volltextzugriff (PDF)

Use of customer satisfaction measurements to drive improvements

Total quality management & business excellence, 2020-04, Vol.31 (5-6), p.569-582

2020

Volltextzugriff (PDF)

Modeling customer satisfaction from unstructured data using a Bayesian approach

Decision Support Systems, 2016-10, Vol.90, p.1-11

2016

Volltextzugriff (PDF)

Multiclass Confusion Matrix Reduction Method and Its Application on Net Promoter Score Classification Problem

Technologies (Basel), 2021-12, Vol.9 (4), p.81

2021

Volltextzugriff (PDF)

Measuring automobile service quality with the European customer satisfaction index model (ECSI): the moderating effect of trust

TQM journal, 2024-03

2024

Volltextzugriff (PDF)

Employee satisfaction, customer satisfaction, and financial performance: An empirical examination

International journal of hospitality management, 2009-06, Vol.28 (2), p.245-253

2009

Volltextzugriff (PDF)

DETERMINANTS OF THE INTERNET GENERATION CUSTOMER LOYALTY IN INDONESIA TELECOMMUNICATION MOBILE SERVICES: DOES OF CUSTOMER SATISFACTION PLAY A MEDIATION ROLE?

Jurnal Aplikasi Manajemen, 2022-12, Vol.20 (4)

2022

Volltextzugriff (PDF)

The influence of e-customer satisfaction, e-trust and perceived value on consumer's repurchase intention in B2C e-commerce segment

Asia Pacific journal of marketing and logistics, 2022-11, Vol.34 (10), p.2184-2206

2022

Volltextzugriff (PDF)

Do It Right This Time: The Role of Employee Service Recovery Performance in Customer-Perceived Justice and Customer Loyalty After Service Failures

Journal of applied psychology, 2007-03, Vol.92 (2), p.475-489

Liao, Hui

2007

Volltextzugriff (PDF)

Analysing the satisfaction of university–industry cooperation efforts based on the Kano model: A Korean case

Technological forecasting & social change, 2019-11, Vol.148, p.119740, Article 119740

2019

Volltextzugriff (PDF)

Analysing flow experience on repurchase intention in e-retailing during COVID-19

International journal of retail & distribution management, 2021-10, Vol.49 (11), p.1571-1593

2021

Volltextzugriff (PDF)

An empirical study of employee loyalty, service quality and firm performance in the service industry

International journal of production economics, 2010-03, Vol.124 (1), p.109-120

2010

Volltextzugriff (PDF)

The use of fitness centre apps and its relation to customer satisfaction: a UTAUT2 perspective

International journal of sports marketing & sponsorship, 2022-09, Vol.23 (5), p.966-985

2022

Volltextzugriff (PDF)

Communicating Banking Cyber-security Measures, Customer Ethical Concerns, Experience, and Loyalty Intentions: A Developing Economy’s Perspective

International review of management and marketing, 2024-05, Vol.14 (3), p.123-135

2024

Volltextzugriff (PDF)

Creating customer loyalty through service customization

European journal of marketing, 2012-03, Vol.46 (3/4), p.331-356

2012

Volltextzugriff (PDF)

1 – 25 von 68.777

Suche als RSS-Feed

Suchergebnisse filtern

Filter anzeigen

Nur zeigen

Geprüft (Peer-Review)
(32.129)
Mit Volltextzugriff
(54.231)

Publikationsform

9 weitere anzeigen...

Weniger anzeigen...

Sprache

Englisch
(67.634)
Japanisch
(1.654)
Portugiesisch
(492)
Spanisch
(285)
Deutsch
(281)
Türkisch
(196)
Französisch
(188)
Bahasa Indonesia
(142)
Chinesisch
(116)
Persisch
(60)
Croatian
(57)
Koreanisch
(53)
Tschechisch
(42)
Polnisch
(40)
Litauisch
(34)
Serbian
(20)
Russisch
(19)
Slowenisch
(19)
Arabisch
(17)
Italienisch
(6)

15 weitere anzeigen...

Weniger anzeigen...

Erscheinungsjahr

n.n

Thema

Customer Satisfaction
(63.285)
Customer Services
(21.045)
Social Sciences
(12.942)
Studies
(11.753)
Science & Technology
(11.553)
Marketing
(10.953)
Business & Economics
(10.530)
Customers
(9.734)
Management
(9.659)
Quality Of Service
(8.604)
Technology
(8.468)
Brand Loyalty
(7.670)
Consumers
(7.467)
Employees
(6.828)
Business
(6.568)
Consumer Behavior
(4.638)
Engineering
(4.404)
Customer Relations
(4.233)
Competitive Advantage
(3.964)
Perceptions
(3.954)

15 weitere anzeigen...

Weniger anzeigen...

Kollektion

EBSCOhost Business Source Ultimate
(26.372)
IngentaConnect
(20.830)
IngentaConnect Journals
(15.745)
EZB Electronic Journals Library
(11.737)
Emerald Management 200
(8.573)
Nexis Uni
(8.568)
NUS Single-Journal Subscriptions
(7.444)
IEEE Xplore
(4.532)
Taylor & Francis Journals Complete
(3.053)
Taylor & Francis Journals Auto-Holdings Collection
(3.035)
Taylor & Francis
(2.889)
Springer Journals
(2.467)
Elsevier ScienceDirect Journals Complete
(2.341)
JSTOR
(2.107)
MEDLINE
(2.024)
ProQuest Dissertations & Theses A&I
(1.955)
Elsevier Journal Backfiles on ScienceDirect (DFG Nationallizenzen)
(1.939)
Wiley-Blackwell Journals
(1.899)
SAGE Journals
(1.894)
Journals@Ovid Ovid Full Text
(1.762)

15 weitere anzeigen...

Weniger anzeigen...

Zeitschrift / Serie

5 weitere anzeigen...

Weniger anzeigen...

Neu hinzugefügt

... seit 30 Tagen
(144)
... seit 90 Tagen
(693)

Menü

Weitere Dienste

Einstellungen

Importance-Performance Analysis based SWOT analysis

The effect of customer value and trust on customer satisfaction and its impact on customer loyalty

Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches

Customer satisfaction in Asia

Effect of critical incidents on public transport satisfaction and loyalty: an Ordinal Probit SEM-MIMIC approach

Despite Efficiencies, Mergers and Acquisitions Reduce Firm Value by Hurting Customer Satisfaction

Leveraging non-respondent data in customer satisfaction modeling

Do managers know what their customers think and why?

THE INFLUENCE OF PERCEIVED VALUE ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AND CUSTOMER ENGAGEMENT AS A MEDIATING VARIABLE ON CUSTOMERS PT. JINOM PONOROGO

How to measure service quality, customer satisfaction and loyalty of public library users: Application of library customer satisfaction index (LCSI) lite model

Service Quality Towards Banking Customer Satisfaction And Loyalty PT. Bank Mandiri

Use of customer satisfaction measurements to drive improvements

Modeling customer satisfaction from unstructured data using a Bayesian approach

Multiclass Confusion Matrix Reduction Method and Its Application on Net Promoter Score Classification Problem

Measuring automobile service quality with the European customer satisfaction index model (ECSI): the moderating effect of trust

Employee satisfaction, customer satisfaction, and financial performance: An empirical examination

DETERMINANTS OF THE INTERNET GENERATION CUSTOMER LOYALTY IN INDONESIA TELECOMMUNICATION MOBILE SERVICES: DOES OF CUSTOMER SATISFACTION PLAY A MEDIATION ROLE?

The influence of e-customer satisfaction, e-trust and perceived value on consumer's repurchase intention in B2C e-commerce segment

Do It Right This Time: The Role of Employee Service Recovery Performance in Customer-Perceived Justice and Customer Loyalty After Service Failures

Analysing the satisfaction of university–industry cooperation efforts based on the Kano model: A Korean case

Analysing flow experience on repurchase intention in e-retailing during COVID-19

An empirical study of employee loyalty, service quality and firm performance in the service industry

The use of fitness centre apps and its relation to customer satisfaction: a UTAUT2 perspective

Communicating Banking Cyber-security Measures, Customer Ethical Concerns, Experience, and Loyalty Intentions: A Developing Economy’s Perspective

Creating customer loyalty through service customization

Suchergebnisse filtern