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Supervisory Leadership at the Frontlines: Street-Level Discretion, Supervisor Influence, and Street-Level Bureaucrats’ Attitude Towards Clients

Journal of public administration research and theory, 2020-04, Vol.30 (2), p.307-323

2020

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Street-Level Bias: Examining Factors Related to Street-Level Bureaucrats’ State or Citizen Favoritism

American review of public administration, 2023-04, Vol.53 (3-4), p.115-133

2023

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Street-Level Management: A Clientele-Agent Perspective on Implementation

Journal of public administration research and theory, 2018-10, Vol.28 (4), p.551-568

2018

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Does the teaming of career street-level bureaucrats and lay officials promote street-level resolutions that favour the citizens' claims?

Public management review, 2024-08, Vol.26 (8), p.2306-2330

2024

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Street-Level bureaucracy in public administration: A systematic literature review

Public management review, 2023-11, Vol.25 (11), p.2191-2211

2023

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Just or Unjust? How Ideological Beliefs Shape Street‐Level Bureaucrats’ Perceptions of Administrative Burden

Public administration review, 2021-07, Vol.81 (4), p.610-624

2021

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Meeting (or not) at the street level? A literature review on street‐level research in public management, social policy and social work

International journal of social welfare, 2018-07, Vol.27 (3), p.294-304

2018

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Green streets − Quantifying and mapping urban trees with street-level imagery and computer vision

Landscape and urban planning, 2017-09, Vol.165, p.93-101

2017

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Conceptualising ‘street-level’ urban design governance in Scotland

Urban studies (Edinburgh, Scotland), 2024-05, Vol.61 (7), p.1230-1247

Richardson, Robert

2024

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Does digital government hollow out the essence of street‐level bureaucracy? A systematic literature review of how digital tools' foster curtailment, enablement and continuation of street‐level decision‐making

Social policy & administration, 2024-09, Vol.58 (5), p.831-855

Marienfeldt, Justine

2024

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Representative bureaucracy and hierarchy: interactions among leadership, middle-level, and street-level bureaucracy

Public management review, 2021-09, Vol.23 (9), p.1317-1338

Hong, Sounman

2021

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Understanding street-level bureaucrats' informal collaboration: Evidence from police officers across the jurisdictional divide

Public management review, 2023-02, Vol.25 (2), p.224-242

2023

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Street-level: Google Street View’s abstraction by datafication

New media & society, 2018-03, Vol.20 (3), p.1201-1219

Shapiro, Aaron

2018

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Prosocial rule breaking at the street level: the roles of leaders, peers, and bureaucracy

Public management review, 2020-08, Vol.22 (8), p.1191-1216

Fleming, Casey J.

2020

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Linking macro‐level mechanisms to street‐level accountability practices. A cross‐national case study of street‐level accountability of social workers in government funded homeless shelters

Social policy & administration, 2021-01, Vol.55 (1), p.191-205

2021

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Distinguishing the street‐level policy entrepreneur

Public administration (London), 2021-09, Vol.99 (3), p.439-453

Arnold, Gwen

2021

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Street-Level Architecture: The Past, Present and Future of Interactive Frontages

1, 2023

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The Changing Shape of Street-Level Heroin and Crack Supply in England: Commuting, Holidaying and Cuckooing Drug Dealers Across ‘County Lines’

British journal of criminology, 2018-10, Vol.58 (6), p.1323-1342

2018

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‘Chatting Shit’ in the Jobcentre: Navigating Workfare Policy at the Street-Level

Work, employment and society, 2023-06, Vol.37 (3), p.588-605

Redman, Jamie

2023

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Street-Level Public Servants: Case Studies for a New Generation of Public Administration

1, 2024

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How Do Citizens Assess Street‐Level Bureaucrats’ Warmth and Competence? A Typology and Test

Public administration review, 2020-07, Vol.80 (4), p.532-542

Boer, Noortje

2020

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Street‐Level Bureaucrats’ Social Value Orientation On and Off Duty

Public administration review, 2020-05, Vol.80 (3), p.442-453

2020

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Street-Level Pedagogy: Fostering and Communicating Social Equity Through Course Syllabi

Nonprofit and voluntary sector quarterly, 2024-06, Vol.53 (3), p.790-812

2024

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The Marketisation of Welfare-to-Work in Ireland: Governing Activation at the Street-Level

McGann, Michael

2023

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Making welfare conditional: A street‐level perspective

Social policy & administration, 2020-03, Vol.54 (2), p.191-204

Berkel, Rik

2020

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Supervisory Leadership at the Frontlines: Street-Level Discretion, Supervisor Influence, and Street-Level Bureaucrats’ Attitude Towards Clients

Street-Level Bias: Examining Factors Related to Street-Level Bureaucrats’ State or Citizen Favoritism

Street-Level Management: A Clientele-Agent Perspective on Implementation

Does the teaming of career street-level bureaucrats and lay officials promote street-level resolutions that favour the citizens' claims?

Street-Level bureaucracy in public administration: A systematic literature review

Just or Unjust? How Ideological Beliefs Shape Street‐Level Bureaucrats’ Perceptions of Administrative Burden

Meeting (or not) at the street level? A literature review on street‐level research in public management, social policy and social work

Green streets − Quantifying and mapping urban trees with street-level imagery and computer vision

Conceptualising ‘street-level’ urban design governance in Scotland

Does digital government hollow out the essence of street‐level bureaucracy? A systematic literature review of how digital tools' foster curtailment, enablement and continuation of street‐level decision‐making

Representative bureaucracy and hierarchy: interactions among leadership, middle-level, and street-level bureaucracy

Understanding street-level bureaucrats' informal collaboration: Evidence from police officers across the jurisdictional divide

Street-level: Google Street View’s abstraction by datafication

Prosocial rule breaking at the street level: the roles of leaders, peers, and bureaucracy

Linking macro‐level mechanisms to street‐level accountability practices. A cross‐national case study of street‐level accountability of social workers in government funded homeless shelters

Distinguishing the street‐level policy entrepreneur

Street-Level Architecture: The Past, Present and Future of Interactive Frontages

The Changing Shape of Street-Level Heroin and Crack Supply in England: Commuting, Holidaying and Cuckooing Drug Dealers Across ‘County Lines’

‘Chatting Shit’ in the Jobcentre: Navigating Workfare Policy at the Street-Level

Street-Level Public Servants: Case Studies for a New Generation of Public Administration

How Do Citizens Assess Street‐Level Bureaucrats’ Warmth and Competence? A Typology and Test

Street‐Level Bureaucrats’ Social Value Orientation On and Off Duty

Street-Level Pedagogy: Fostering and Communicating Social Equity Through Course Syllabi

The Marketisation of Welfare-to-Work in Ireland: Governing Activation at the Street-Level

Making welfare conditional: A street‐level perspective

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