Details

Autor(en) / Beteiligte

• Brinkmann, U
• Weerdenburg, O. van

Titel

Intercultural Readiness: Four Competences for Working Across Cultures

Auflage

1

Ort / Verlag

London: Palgrave Macmillan

Erscheinungsjahr

2014

Link zum Volltext

Quelle

Alma/SFX Local Collection

Beschreibungen/Notizen

• 01 02 It can be a challenge for global organizations to ensure that their increasingly multicultural workforce is working and communicating effectively across different cultures. Drawing on research from over 30,000 individuals from all over the world, Intercultural Readiness presents a model for assessing the four key competencies that employees must develop in order to work effectively across different cultures; Intercultural Sensitivity, Intercultural Communication, Building Commitment and Managing Uncertainty. One of the first scientifically sound intercultural assessment tools, the Intercultural Readiness Check (IRC) helps organizations discover how well they work across cultures and in what areas their teams needed better training or support. Combining their practical experience as intercultural management consultants with a decade of research into how to improve team-working and communication, the authors present practical strategies for how to develop these competencies and provide useful insights into the broader landscape of intercultural management. 04 02 Chapter 1 Intercultural Readiness: Translating talent into competence Chapter 2 Why we need intercultural competences Chapter 3 The four competences Chapter 4 Different talents, new abilities Chapter 5 Debunking a popular myth Chapter 6 Intercultural competences for culturally diverse teams Chapter 7 What makes an organization interculturally competent? 19 02 Written by practitioners, for practitioners, this will sit alongside the consulting and training work the authors carry out in 100s of companies all over the world every year, based on their findings and drawing out fresh insights and strategies New Model for intercultural management, the first book based on the unique model (Intercultural Readiness Check) developed by van Weerdenburg and Brinkmann which is now used and licensed by over 500 companies worldwide The authors are renowned speakers and consult to companies all over the world, they have first hand experience of the topic and can present it in a motivating style 02 02 Drawing on research from 30,000 individuals and their practical experience as intercultural management consultants, the authors provide insights into the broader landscape of intercultural management through their exploration of 4 competencies: Intercultural Sensitivity, Intercultural Communication, Building Commitment and Managing Uncertainty. 13 02 Ursula Brinkmann, Ph.D., and Oscar van Weerdenburg are Managing Directors of the international consulting firm Intercultural Business Improvement. Together they developed the Intercultural Readiness Check, one of the world's leading cultural assessment tools, which is licensed by companies, HR professionals and universities around the world. Ursula Brinkmann worked with the Max Planck Institute for Psycholinguistics in Nijmegen before co-founding Intercultural Business Improvement. She combines her work as intercultural coach and cross-cultural psychologist to ensure that the Intercultural Readiness Check keeps bringing value to clients. As an intercultural consultant for executive and management intercultural programmes, Oscar van Weerdenburg works with private, corporate and company clients of Intercultural Business Improvement, and with the company's licensees in five continents. He has held over a 1,000 workshops and presentations multinational organisations on successfully managing cultural differences, and is one of the most frequently invited guest speakers on cultural issues at international corporate conferences. 31 02 A unique model for developing the 4 key intercultural competencies needed to work successfully in multinational organizations, with insights and tools for companies to train and support their teams