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Social Equities and Inequities in Practice: Street-Level Workers as Agents and Pragmatists
Ist Teil von
Public administration review, 2012-11, Vol.72 (s1), p.S16-S23
Ort / Verlag
Hoboken, USA: Wiley Subscription Services, Inc
Erscheinungsjahr
2012
Link zum Volltext
Quelle
EBSCOhost Business Source Ultimate
Beschreibungen/Notizen
Street-level workers' judgments, decisions, and actions touch on questions of social equity, a dominant theme of H. George Fredericksons deep contributions to public administration scholarship. Based on empirical work, the authors question the dominant implementation-control-discretion narrative and suggest an alternative framing based on the concepts of agency and pragmatic improvisation. Street-level workers are often conservers of institutional norms and practices, but their work surfaces tensions between practice and the goals of social equity.