Details

Autor(en) / Beteiligte

• vom Brocke, Jan[Herausgeber]
• Mendling, Jan[Herausgeber]

Titel

Business process management cases : digital innovation and business transformation in practice

Ort / Verlag

Cham : Springer,

Erscheinungsjahr

[2018]

Beschreibungen/Notizen

• Introduction -- Part I: Strategy and Governance -- Part II: Methods -- Part III: Information Technology -- Part IV: People and Culture.
• This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases stem from a diverse set of industry sectors and countries on different continents, reporting on best practices and lessons learned. The book showcases how BPM can contribute to both exploitation and exploration in a digital world. All cases are presented using a uniform structure in order to provide valuable insights and essential guidance for students and practitioners.
• Description based on publisher supplied metadata and other sources.