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A goal-driven framework for compliance-dependent services: Pathways to customer satisfaction and well-being

Journal of business research, 2024-04, Vol.177, Article 114647

2024

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Customer satisfaction at large charging parks: Expectation-disconfirmation theory for fast charging

Applied energy, 2024-07, Vol.365, Article 122735

2024

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Measuring Customer Satisfaction Using Multi-Criteria Analysis Model of Customer Satisfaction to Evaluate Product Lines (Case Study: Kaveh Glass Industrial Group)

Journal of information and organizational sciences, 2023-01, Vol.47 (2), p.283-304

2023

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Client satisfaction and contributing factors towards sexual and reproductive health services delivery system among youth at Family Guidance Association of north Ethiopia (FGAE) clinics, 2023: mixed method study

BMC health services research, 2024-04, Vol.24 (1), p.473-473

2024

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Key factors of job satisfaction among the tourism and hospitality employees within national parks

SA Journal of Human Resource Management, 2024-01, Vol.22

2024

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Employee Experience Models – a Comparative Analysis. Notes on the Methodology of Global Research on Employees' Experiences and Their Perceptions of the Meaning of Work

Acta Universitatis Lodziensis. Folia oeconomica, 2023-01 (364), p.52-77

Lipka, Anna

2023

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Customers’ Continued Adoption of Mobile Apps and Their Satisfaction with Restaurants: The Case of McDonald’s

Pacific Asia journal of the Association for Information Systems, 2024-03, Vol.16 (1)

2024

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A Conceptual Framework Based on PLS-SEM Approach for Sustainable Customer Relationship Management in Enterprise Software Development: Insights from Developers

Sustainability (Basel, Switzerland), 2024-03, Vol.16 (6), p.2507

2024

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How effective complaint management affects customer retention: The case of group-buying site grouper.mk

Management (Split, Croatia), 2022-01, Vol.27 (1), p.151-166

2022

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Data-Driven Insights from 10,000 Reviews: Fostering Sustainability through Rapid Adaptation to Guest Feedback

Sustainability (Basel, Switzerland), 2024-04, Vol.16 (7), p.2759

2024

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Does blockchain adoption engender environmental sustainability? The mediating role of customer integration

Business process management journal, 2024-04, Vol.30 (2), p.558-585

2024

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Do Economic and Social Satisfaction Matter Equally in Sustainable Business? Hotel Membership Types and Sales Promotions

Sustainability (Basel, Switzerland), 2024-04, Vol.16 (7), p.2813

2024

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Meat quality evaluation of breast fillets of different strains of chicken broilers with deep pectoral myopathy

International journal of food science & technology, 2024-05, Vol.59 (5), p.3373-3380

2024

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Modification of the Clarke and Wright Algorithm with a Dynamic Savings Matrix

Journal of advanced transportation, 2024-03, Vol.2024

2024

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The two sides of hotel green practices in customer experience: an integrated approach of the Kano model and business analytics

Journal of travel & tourism marketing, 2024-05, Vol.41 (4), p.659-671

2024

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What attributes affect customer satisfaction in green restaurants? An aspect-based sentiment analysis approach

Journal of travel & tourism marketing, 2024-05, Vol.41 (4), p.472-490

2024

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Enucleating the student support and services needs in higher education: the application of Kano analysis as a strategic tool

International journal of educational management, 2024-04, Vol.38 (3), p.711-729

2024

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Quality–Cost–Environment Assessment of Sustainable Manufacturing of Photovoltaic Panels

Energies (Basel), 2024-04, Vol.17 (7), p.1522

2024

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Customers’ Prior Knowledge in the Servitization of Traditional Handicrafts

Businesses, 2024-02, Vol.4 (1), p.53-63

Ho, Bach Q

2024

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Promoting the Diffusion of Sustainable Innovations through Customer Education—A Case of the Cosmetic Industry

Sustainability (Basel, Switzerland), 2024-03, Vol.16 (6), p.2583

2024

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Understanding Customer Opinion Change on Fresh Food E-Commerce Products and Services—Comparative Analysis before and during COVID-19 Pandemic

Sustainability (Basel, Switzerland), 2024-04, Vol.16 (7), p.2699

2024

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Health provider administration functions, patient satisfaction, and loyalty: Their mediation by patient healthcare service quality perceptions

Journal of psychology in Africa, 2024-01, Vol.34 (1), p.65-72

2024

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Systematic literature review using PRISMA: exploring the influence of service quality and perceived value on satisfaction and intention to continue relationship

Future business journal, 2024-12, Vol.10 (1), p.39-9

2024

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Research on project cost control of construction engineering contracting enterprises based on owner satisfaction in China

Archives of civil engineering, 2024-01, Vol.70 (1), p.635-647

Zhang, Xiaofu

2024

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The effect of hedonic value, utilitarian value, and customer satisfaction in predicting repurchase intention and willingness to pay a price premium for smartwatch brands

Management (Split, Croatia), 2021-01, Vol.26 (2), p.179-195

2021

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A goal-driven framework for compliance-dependent services: Pathways to customer satisfaction and well-being

Customer satisfaction at large charging parks: Expectation-disconfirmation theory for fast charging

Measuring Customer Satisfaction Using Multi-Criteria Analysis Model of Customer Satisfaction to Evaluate Product Lines (Case Study: Kaveh Glass Industrial Group)

Client satisfaction and contributing factors towards sexual and reproductive health services delivery system among youth at Family Guidance Association of north Ethiopia (FGAE) clinics, 2023: mixed method study

Key factors of job satisfaction among the tourism and hospitality employees within national parks

Employee Experience Models – a Comparative Analysis. Notes on the Methodology of Global Research on Employees' Experiences and Their Perceptions of the Meaning of Work

Customers’ Continued Adoption of Mobile Apps and Their Satisfaction with Restaurants: The Case of McDonald’s

A Conceptual Framework Based on PLS-SEM Approach for Sustainable Customer Relationship Management in Enterprise Software Development: Insights from Developers

How effective complaint management affects customer retention: The case of group-buying site grouper.mk

Data-Driven Insights from 10,000 Reviews: Fostering Sustainability through Rapid Adaptation to Guest Feedback

Does blockchain adoption engender environmental sustainability? The mediating role of customer integration

Do Economic and Social Satisfaction Matter Equally in Sustainable Business? Hotel Membership Types and Sales Promotions

Meat quality evaluation of breast fillets of different strains of chicken broilers with deep pectoral myopathy

Modification of the Clarke and Wright Algorithm with a Dynamic Savings Matrix

The two sides of hotel green practices in customer experience: an integrated approach of the Kano model and business analytics

What attributes affect customer satisfaction in green restaurants? An aspect-based sentiment analysis approach

Enucleating the student support and services needs in higher education: the application of Kano analysis as a strategic tool

Quality–Cost–Environment Assessment of Sustainable Manufacturing of Photovoltaic Panels

Customers’ Prior Knowledge in the Servitization of Traditional Handicrafts

Promoting the Diffusion of Sustainable Innovations through Customer Education—A Case of the Cosmetic Industry

Understanding Customer Opinion Change on Fresh Food E-Commerce Products and Services—Comparative Analysis before and during COVID-19 Pandemic

Health provider administration functions, patient satisfaction, and loyalty: Their mediation by patient healthcare service quality perceptions

Systematic literature review using PRISMA: exploring the influence of service quality and perceived value on satisfaction and intention to continue relationship

Research on project cost control of construction engineering contracting enterprises based on owner satisfaction in China

The effect of hedonic value, utilitarian value, and customer satisfaction in predicting repurchase intention and willingness to pay a price premium for smartwatch brands

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