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Customer experience management in hospitality: A literature synthesis, new understanding and research agenda

International journal of contemporary hospitality management, 2018-01, Vol.30 (1), p.21-56

2018

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Customer loyalty: a review and future directions with a special focus on the hospitality industry

International journal of contemporary hospitality management, 2015-04, Vol.27 (3), p.379-414

2015

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Effect of Wetting and Drying Cycle on the Behavior of Teff Straw Ash-Stabilized Expansive Soil

Advances in Civil Engineering, 2024-05, Vol.2024, p.1-15

2024

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Assessment of Reinforcement Effect of FRP-Strengthened Shield Segment Joint Based on the CZM Model

Advances in Civil Engineering, 2024-05, Vol.2024, p.1-12

2024

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Research on the Application of Prefabricated Load-Bearing Structure in Prefabricated Roadway in Filling Body

Advances in Civil Engineering, 2024-04, Vol.2024, p.1-13

2024

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Assessing Trust and Risk Perceptions in the Sharing Economy: An Empirical Study

Journal of management studies, 2021-06, Vol.58 (4), p.1002-1032

2021

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Research on Hydraulic Fracturing Technology of Long Boreholes along Strata of High Vast Thick Coal Seam

Advances in Civil Engineering, 2024-03, Vol.2024, p.1-14

2024

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Effects of self-regulation strategies on EFL learners' language learning motivation, willingness to communication, self-efficacy, and creativity

BMC Psychology, 2024-02, Vol.12 (1), p.75-75, Article 75

Zhang, Tingting

2024

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Value co-creation in a sharing economy: The end of price wars?

International journal of hospitality management, 2018-04, Vol.71, p.51-58

2018

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Customer Service Marketing: Managing the Customer Experience

1, 2023

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Generation Y’s positive and negative eWOM: use of social media and mobile technology

International journal of contemporary hospitality management, 2017-01, Vol.29 (2), p.732-761

2017

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Research on the Practice of Collaborative Parenting between Mental Health Education and Student Management in Colleges and Universities in the Information Age

Applied mathematics and nonlinear sciences, 2024-01, Vol.9 (1)

Zhang, Tingting

2024

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A review of the removal of microplastics in global wastewater treatment plants: Characteristics and mechanisms

Environment international, 2021-01, Vol.146, p.106277, Article 106277

2021

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Copper Adsorption Using Hydroxyapatite Derived from Bovine Bone

Advances in Civil Engineering, 2022, Vol.2022 (1)

2022

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Effect of tartaric acid and phosphoric acid on the water resistance of magnesium oxychloride (MOC) cement

Construction & building materials, 2019-07, Vol.213, p.528-536

2019

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Clinical and CT imaging features of the COVID-19 pneumonia: Focus on pregnant women and children

The Journal of infection, 2020-05, Vol.80 (5), p.e7-e13

2020

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Wind Tunnel Test on Local Wind Field around the Bridge Tower of a Truss Girder

Advances in Civil Engineering, 2021, Vol.2021 (1)

2021

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Investigation of Freeze-Thaw Resistance of Stabilized Saline Soil

Advances in Civil Engineering, 2021, Vol.2021 (1)

2021

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Removal of heavy metals and dyes by clay-based adsorbents: From natural clays to 1D and 2D nano-composites

Chemical engineering journal (Lausanne, Switzerland : 1996), 2021-09, Vol.420, p.127574, Article 127574

2021

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Internal versus external locations of the South China Craton within Rodinia during the Cryogenian: Provenance history of the Nanhua Basin

Geological Society of America bulletin, 2021-03, Vol.133 (3-4), p.559-579

2021

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Advances in Understanding the Alkali-Activated Metallurgical Slag

Advances in Civil Engineering, 2021, Vol.2021 (1)

2021

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Estimation of Extreme Cable Forces of Cable-Stayed Bridges Based on Monitoring Data and Random Vehicle Models

Advances in Civil Engineering, 2021, Vol.2021 (1)

2021

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Impact of tourist experience on memorability and authenticity: a study of creative tourism

Journal of travel & tourism marketing, 2020-01, Vol.37 (1), p.48-63

2020

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Correlation Analysis of Japanese Literature and Psychotherapy Effects Based on an Equation Diagnosis Algorithm

Occupational therapy international, 2022, Vol.2022, p.3032445-12

2022

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Study on the Solution of Sand Slabbing in the Tailing Sand Bin of Huanggang Iron Ore Mine

Advances in Civil Engineering, 2022, Vol.2022 (1)

2022

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Customer experience management in hospitality: A literature synthesis, new understanding and research agenda

Customer loyalty: a review and future directions with a special focus on the hospitality industry

Effect of Wetting and Drying Cycle on the Behavior of Teff Straw Ash-Stabilized Expansive Soil

Assessment of Reinforcement Effect of FRP-Strengthened Shield Segment Joint Based on the CZM Model

Research on the Application of Prefabricated Load-Bearing Structure in Prefabricated Roadway in Filling Body

Assessing Trust and Risk Perceptions in the Sharing Economy: An Empirical Study

Research on Hydraulic Fracturing Technology of Long Boreholes along Strata of High Vast Thick Coal Seam

Effects of self-regulation strategies on EFL learners' language learning motivation, willingness to communication, self-efficacy, and creativity

Value co-creation in a sharing economy: The end of price wars?

Customer Service Marketing: Managing the Customer Experience

Generation Y’s positive and negative eWOM: use of social media and mobile technology

Research on the Practice of Collaborative Parenting between Mental Health Education and Student Management in Colleges and Universities in the Information Age

A review of the removal of microplastics in global wastewater treatment plants: Characteristics and mechanisms

Copper Adsorption Using Hydroxyapatite Derived from Bovine Bone

Effect of tartaric acid and phosphoric acid on the water resistance of magnesium oxychloride (MOC) cement

Clinical and CT imaging features of the COVID-19 pneumonia: Focus on pregnant women and children

Wind Tunnel Test on Local Wind Field around the Bridge Tower of a Truss Girder

Investigation of Freeze-Thaw Resistance of Stabilized Saline Soil

Removal of heavy metals and dyes by clay-based adsorbents: From natural clays to 1D and 2D nano-composites

Internal versus external locations of the South China Craton within Rodinia during the Cryogenian: Provenance history of the Nanhua Basin

Advances in Understanding the Alkali-Activated Metallurgical Slag

Estimation of Extreme Cable Forces of Cable-Stayed Bridges Based on Monitoring Data and Random Vehicle Models

Impact of tourist experience on memorability and authenticity: a study of creative tourism

Correlation Analysis of Japanese Literature and Psychotherapy Effects Based on an Equation Diagnosis Algorithm

Study on the Solution of Sand Slabbing in the Tailing Sand Bin of Huanggang Iron Ore Mine

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