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The “Mask Effect” on the tips that customers leave restaurant servers

International journal of hospitality management, 2021-10, Vol.99, p.103068-103068, Article 103068

2021

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The Tipping Behavior and Motives of US Travelers Abroad: Affected by Host Nations’ Tipping Norms?

Journal of travel research, 2020-07, Vol.59 (6), p.993-1007

2020

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Racial Prejudices, Racialized Workplaces, and Restaurant Servers’ Hyperbolic Perceptions of Black–White Tipping Differences

Cornell hospitality quarterly, 2019-05, Vol.60 (2), p.159-173

2019

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Racialized Workplaces, Contemporary Racial Attitudes, and Stereotype Endorsement: A Recipe for Consumer Racial Profiling

Sociological perspectives, 2021-06, Vol.64 (3), p.343-364

2021

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Perceptions of intergroup tipping differences, discriminatory service, and tip earnings among restaurant servers

International journal of hospitality management, 2015-04, Vol.46, p.15-25

Brewster, Zachary W.

2015

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Are Black Restaurant Servers Tipped Less Than White Servers? Three Experimental Tests of Server Race Effects on Customers’ Tipping Behaviors

Cornell hospitality quarterly, 2022-11, Vol.63 (4), p.433-447

2022

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Expressions of Anti-Black Biases, Job Satisfaction, and Turnover Intentions in the Full-Service Restaurant Industry

Journal of hospitality & tourism research (Washington, D.C.), 2023-02, Vol.47 (2), p.291-302

2023

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Consumer Racial Profiling in U.S. Restaurants: Exploring Subtle Forms of Service Discrimination against Black Diners

Sociological forum (Randolph, N.J.), 2014-06, Vol.29 (2), p.476-495

2014

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Black-White Earnings Gap among Restaurant Servers: A Replication, Extension, and Exploration of Consumer Racial Discrimination in Tipping

Sociological inquiry, 2014-11, Vol.84 (4), p.545-569

2014

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The Effects of Racialized Workplace Discourse on Race-Based Service in Full-Service Restaurants

Journal of hospitality & tourism research (Washington, D.C.), 2017-05, Vol.41 (4), p.398-414

2017

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Different Service, Same Experience: Documenting the Subtlety of Modern Racial Discrimination in U.S. Restaurants

Cornell hospitality quarterly, 2017-05, Vol.58 (2), p.190-202

2017

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Racialized Customer Service in Restaurants: A Quantitative Assessment of the Statistical Discrimination Explanatory Framework

Sociological inquiry, 2012-02, Vol.82 (1), p.3-28

Brewster, Zachary W.

2012

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Students’ Religiosity and Perceptions of Professor Bias: Some Empirical Lessons for Sociologists

The American sociologist, 2019-03, Vol.50 (1), p.136-153

2019

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Economic Motivations and Moral Controls Regulating Discrimination Against Black and Hispanic Diners

Sociological quarterly, 2015-06, Vol.56 (3), p.506-538

2015

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Tableside Justice: Racial Differences in Retributive Reactions to Dissatisfaction

Sociology of race and ethnicity (Thousand Oaks, Calif.), 2017-07, Vol.3 (3), p.383-397

2017

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Racial differences in restaurant tipping: A labour process perspective

The Service industries journal, 2009-01, Vol.29 (8), p.1053-1075

2009

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Seeing red: color effects on restaurant tipping may not be as significant as thought

Journal of foodservice business research, 2023-09, p.1-18

2023

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A within-restaurant analysis of changes in customer satisfaction following the introduction of service inclusive pricing or automatic service charges

International journal of hospitality management, 2018-03, Vol.70, p.9-15

2018

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The Institution of Tipping as a Source of Employee Agency: The Case of Restaurant Servers

Sociological focus (Kent, Ohio), 2013-07, Vol.46 (3), p.193-210

2013

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The Stratification Puzzle: An Active-Learning Exercise in Hard Work and Success

Teaching Sociology, 2005-10, Vol.33 (4), p.389-395

2005

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'Blacks and bubbas': Stereotypes, ideology, and categorization processes in restaurant servers' discourse

Discourse & society, 2005-11, Vol.16 (6), p.787-807

2005

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The effects of restaurant servers’ perceptions of customers’ tipping behaviors on service discrimination

International journal of hospitality management, 2013-03, Vol.32, p.228-236

Brewster, Zachary W.

2013

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Racial and Ethnic Differences in Tipping: The Role of Perceived Descriptive and Injunctive Tipping Norms

Cornell hospitality quarterly, 2015-02, Vol.56 (1), p.68-79

2015

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'Because they tip for shit!': The Social Psychology of Everyday Racism in Restaurants

Sociology compass, 2008-11, Vol.2 (6), p.2008-2029

2008

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Explicit expression of anti-black biases in the full-service restaurant industry: Legal responsibilities and risks

International journal of hospitality management, 2020-02, Vol.85, p.102435, Article 102435

2020

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The “Mask Effect” on the tips that customers leave restaurant servers

The Tipping Behavior and Motives of US Travelers Abroad: Affected by Host Nations’ Tipping Norms?

Racial Prejudices, Racialized Workplaces, and Restaurant Servers’ Hyperbolic Perceptions of Black–White Tipping Differences

Racialized Workplaces, Contemporary Racial Attitudes, and Stereotype Endorsement: A Recipe for Consumer Racial Profiling

Perceptions of intergroup tipping differences, discriminatory service, and tip earnings among restaurant servers

Are Black Restaurant Servers Tipped Less Than White Servers? Three Experimental Tests of Server Race Effects on Customers’ Tipping Behaviors

Expressions of Anti-Black Biases, Job Satisfaction, and Turnover Intentions in the Full-Service Restaurant Industry

Consumer Racial Profiling in U.S. Restaurants: Exploring Subtle Forms of Service Discrimination against Black Diners

Black-White Earnings Gap among Restaurant Servers: A Replication, Extension, and Exploration of Consumer Racial Discrimination in Tipping

The Effects of Racialized Workplace Discourse on Race-Based Service in Full-Service Restaurants

Different Service, Same Experience: Documenting the Subtlety of Modern Racial Discrimination in U.S. Restaurants

Racialized Customer Service in Restaurants: A Quantitative Assessment of the Statistical Discrimination Explanatory Framework

Students’ Religiosity and Perceptions of Professor Bias: Some Empirical Lessons for Sociologists

Economic Motivations and Moral Controls Regulating Discrimination Against Black and Hispanic Diners

Tableside Justice: Racial Differences in Retributive Reactions to Dissatisfaction

Racial differences in restaurant tipping: A labour process perspective

Seeing red: color effects on restaurant tipping may not be as significant as thought

A within-restaurant analysis of changes in customer satisfaction following the introduction of service inclusive pricing or automatic service charges

The Institution of Tipping as a Source of Employee Agency: The Case of Restaurant Servers

The Stratification Puzzle: An Active-Learning Exercise in Hard Work and Success

'Blacks and bubbas': Stereotypes, ideology, and categorization processes in restaurant servers' discourse

The effects of restaurant servers’ perceptions of customers’ tipping behaviors on service discrimination

Racial and Ethnic Differences in Tipping: The Role of Perceived Descriptive and Injunctive Tipping Norms

'Because they tip for shit!': The Social Psychology of Everyday Racism in Restaurants

Explicit expression of anti-black biases in the full-service restaurant industry: Legal responsibilities and risks

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