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Integrating Refined Kano Model and QFD for Service Quality Improvement in Healthy Fast-Food Chain Restaurants

International journal of environmental research and public health, 2018-06, Vol.15 (7), p.1310

2018

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A Performance Evaluation Matrix for Measuring the Life Satisfaction of Older Adults Using eHealth Wearables

Healthcare (Basel), 2022-03, Vol.10 (4), p.605

2022

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Relationship Stability and Supply Chain Performance for SMEs: From Internal, Supplier, and Customer Integration Perspectives

Mathematics (Basel), 2020-11, Vol.8 (11), p.1902

2020

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The Continuous Intention of Older Adult in Virtual Reality Leisure Activities: Combining Sports Commitment Model and Theory of Planned Behavior

Applied sciences, 2020, Vol.10 (21), p.7509

2020

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Analyzing Older Adults' Perceived Values of Using Smart Bracelets by Means-End Chain

Healthcare (Basel), 2020-11, Vol.8 (4), p.494

2020

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Application of Monte Carlo Simulation to Study the Probability of Confidence Level under the PFMEA’s Action Priority

Mathematics (Basel), 2022-08, Vol.10 (15), p.2596

2022

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Integrating Refined Kano Model, Quality Function Deployment, and Grey Relational Analysis to Improve Service Quality of Nursing Homes

Human factors and ergonomics in manufacturing & service industries, 2014-03, Vol.24 (2), p.172-191

2014

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Classifying restaurant service quality attributes by using Kano model and IPA approach

Total quality management & business excellence, 2018-02, Vol.29 (3-4), p.301-328

2018

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Incorporating Outsourcing Strategy and Quality Assurance into a Multiproduct Manufacturer–Retailer Coordination Replenishing Decision

Mathematics (Basel), 2020-12, Vol.8 (12), p.2212

2020

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The Collective Influence of Component Commonality, Adjustable-Rate, Postponement, and Rework on Multi-Item Manufacturing Decision

Mathematics (Basel), 2020-09, Vol.8 (9), p.1570

2020

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The Relationships among Experiential Marketing, Service Innovation, and Customer Satisfaction—A Case Study of Tourism Factories in Taiwan

Sustainability, 2019-02, Vol.11 (4), p.1041

2019

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Antecedents for Older Adults' Intention to Use Smart Health Wearable Devices-Technology Anxiety as a Moderator

Behavioral sciences, 2022-04, Vol.12 (4), p.114

2022

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Investigating the Antecedents of Customer Behavioral Intentions Using the Service Acceptance Model

Human factors and ergonomics in manufacturing & service industries, 2015-07, Vol.25 (4), p.428-438

2015

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Measuring brand equity of cosmetic chain stores by hybrid multiple criteria decision making methods

International journal of services and operations management, 2015, Vol.21 (1), p.27

2015

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Developing a cause and effect model of factors influencing fast food restaurants' service quality using DEMATEL

International journal of services and operations management, 2015-01, Vol.20 (1), p.21

2015

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Fuzzy-based risk priority number in FMEA for semiconductor wafer processes

International journal of production research, 2014-01, Vol.52 (2), p.539-549

2014

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The implementation of technical practices and human factors of the toyota production system in different industries

Human factors and ergonomics in manufacturing & service industries, 2012-11, Vol.22 (6), p.541-555

2012

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The Elderly Perceived Meanings and Values of Virtual Reality Leisure Activities: A Means-End Chain Approach

International journal of environmental research and public health, 2018-04, Vol.15 (4), p.663

2018

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Constructing a production exception handling system for the semiconductor manufacturing process

Kybernetes, 2011-10, Vol.40 (9/10), p.1530-1542

Yeh, Tsu-Ming

2011

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The Factors Affecting Older Adults' Intention toward Ongoing Participation in Virtual Reality Leisure Activities

International journal of environmental research and public health, 2019-01, Vol.16 (3), p.333

2019

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The Virtual Reality Leisure Activities Experience on Elderly People

Applied Research in Quality of Life, 2017-03, Vol.12 (1), p.49-65

2017

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Service quality and ERP implementation: A conceptual and empirical study of semiconductor-related industries in Taiwan

Computers in industry, 2007-12, Vol.58 (8), p.844-854

2007

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Relationship Level and Customer Response to Service Recovery

Social indicators research, 2018-12, Vol.140 (3), p.1301-1319

2018

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Solving a hybrid batch production problem with unreliable equipment and quality reassurance

International journal of industrial engineering computations, 2021, Vol.12 (3), p.235-248

2021

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Using a hybrid MCDM methodology to identify critical factors in new product development

Neural computing & applications, 2014-03, Vol.24 (3-4), p.957-971

2014

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Integrating Refined Kano Model and QFD for Service Quality Improvement in Healthy Fast-Food Chain Restaurants

A Performance Evaluation Matrix for Measuring the Life Satisfaction of Older Adults Using eHealth Wearables

Relationship Stability and Supply Chain Performance for SMEs: From Internal, Supplier, and Customer Integration Perspectives

The Continuous Intention of Older Adult in Virtual Reality Leisure Activities: Combining Sports Commitment Model and Theory of Planned Behavior

Analyzing Older Adults' Perceived Values of Using Smart Bracelets by Means-End Chain

Application of Monte Carlo Simulation to Study the Probability of Confidence Level under the PFMEA’s Action Priority

Integrating Refined Kano Model, Quality Function Deployment, and Grey Relational Analysis to Improve Service Quality of Nursing Homes

Classifying restaurant service quality attributes by using Kano model and IPA approach

Incorporating Outsourcing Strategy and Quality Assurance into a Multiproduct Manufacturer–Retailer Coordination Replenishing Decision

The Collective Influence of Component Commonality, Adjustable-Rate, Postponement, and Rework on Multi-Item Manufacturing Decision

The Relationships among Experiential Marketing, Service Innovation, and Customer Satisfaction—A Case Study of Tourism Factories in Taiwan

Antecedents for Older Adults' Intention to Use Smart Health Wearable Devices-Technology Anxiety as a Moderator

Investigating the Antecedents of Customer Behavioral Intentions Using the Service Acceptance Model

Measuring brand equity of cosmetic chain stores by hybrid multiple criteria decision making methods

Developing a cause and effect model of factors influencing fast food restaurants' service quality using DEMATEL

Fuzzy-based risk priority number in FMEA for semiconductor wafer processes

The implementation of technical practices and human factors of the toyota production system in different industries

The Elderly Perceived Meanings and Values of Virtual Reality Leisure Activities: A Means-End Chain Approach

Constructing a production exception handling system for the semiconductor manufacturing process

The Factors Affecting Older Adults' Intention toward Ongoing Participation in Virtual Reality Leisure Activities

The Virtual Reality Leisure Activities Experience on Elderly People

Service quality and ERP implementation: A conceptual and empirical study of semiconductor-related industries in Taiwan

Relationship Level and Customer Response to Service Recovery

Solving a hybrid batch production problem with unreliable equipment and quality reassurance

Using a hybrid MCDM methodology to identify critical factors in new product development

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