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The effect of implementing chatbot customer service on stock returns: an event study analysis

Journal of the Academy of Marketing Science, 2023-07, Vol.51 (4), p.802-822

2023

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The Impact of Brand Rating Dispersion on Firm Value

Journal of marketing research, 2013-06, Vol.50 (3), p.399-415

2013

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When Do Marketing Ideation Crowdsourcing Contests Create Shareholder Value? The Effect of Contest Design and Marketing Resource Factors

Journal of marketing, 2024-03, Vol.88 (2), p.99-120

2024

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Shareholder value implications of service failures in triads: The case of customer information security breaches

Journal of operations management, 2015-05, Vol.35 (1), p.21-39

2015

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Economic policy uncertainty and shareholder wealth: the role of marketing, operations, and R&D capabilities

Journal of the Academy of Marketing Science, 2022-09, Vol.50 (5), p.1011-1031

2022

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The Worth of Product Placement in Successful Films: An Event Study Analysis

Journal of marketing, 2009-07, Vol.73 (4), p.44-63

2009

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Marketing experience of CEOs and corporate social performance

Journal of the Academy of Marketing Science, 2022-05, Vol.50 (3), p.460-481

2022

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Trading on Up: An Examination of Factors Influencing the Degree of Upgrade: Evidence from Cash for Clunkers

Journal of marketing, 2019-01, Vol.83 (1), p.151-172

2019

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Marketing Competence and Institutional Trust in Business

Journal of international marketing (East Lansing, Mich.), 2022-09, Vol.30 (3), p.5-17

2022

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The Effect of Brand Acquisition and Disposal on Stock Returns

Journal of marketing, 2012-01, Vol.76 (1), p.38-58

2012

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The effect of customer service on retailers’ shareholder wealth: The role of availability and reputation cues

Journal of retailing, 2007-01, Vol.83 (1), p.19-31

Wiles, Michael A.

2007

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Stock Market Response to Regulatory Reports of Deceptive Advertising: The Moderating Effect of Omission Bias and Firm Reputation

Marketing science (Providence, R.I.), 2010-09, Vol.29 (5), p.828-845

2010

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The Worth of Product Placement in Successful Films: An Event Study Analysis

Journal of marketing, 2009-07, Vol.73 (4), p.44-63

2009

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A Longitudinal Examination of the Relationship Between National-Level Per Capita Advertising Expenditure and National-Level Life Satisfaction Across 76 Countries

Marketing science (Providence, R.I.), 2023-09, Vol.43 (3), p.542-563

2023

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Attracting Graduates to Sales Positions and the Role of Recruiter Knowledge: A Reexamination

The Journal of personal selling & sales management, 2004, Vol.24 (1), p.39-48

2004

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Two essays on the paradoxes of innovation

Wiles, Michael A

2008

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Mouse estrous cycle identification tool and images

PloS one, 2012-04, Vol.7 (4), p.e35538-e35538

2012

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Consumer engagement in health care policy, research and services: A systematic review and meta-analysis of methods and effects

PloS one, 2022-01, Vol.17 (1), p.e0261808-e0261808

2022

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Efficient targeted transgenesis of large donor DNA into multiple mouse genetic backgrounds using bacteriophage Bxb1 integrase

Scientific reports, 2022-03, Vol.12 (1), p.5424-5424, Article 5424

2022

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Generation of improved humanized mouse models for human infectious diseases

Journal of immunological methods, 2014-08, Vol.410, p.3-17

2014

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Genes adapt to outsmart gene-targeting strategies in mutant mouse strains by skipping exons to reinitiate transcription and translation

Genome Biology, 2020-07, Vol.21 (1), p.168-168, Article 168

2020

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What does best practice care for musculoskeletal pain look like? Eleven consistent recommendations from high-quality clinical practice guidelines: systematic review

British journal of sports medicine, 2020-01, Vol.54 (2), p.79-86

2020

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Functional analysis of Collagen 17a1: A genetic modifier of junctional epidermolysis bullosa in mice

PloS one, 2023-10, Vol.18 (10), p.e0292456-e0292456

2023

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Activation of the AMP-activated protein kinase by the anti-diabetic drug metformin in vivo. Role of mitochondrial reactive nitrogen species

The Journal of biological chemistry, 2004-10, Vol.279 (42), p.43940-43951

2004

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Inactive rhomboid proteins RHBDF1 and RHBDF2 (iRhoms): a decade of research in murine models

Mammalian genome, 2021-12, Vol.32 (6), p.415-426

2021

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The effect of implementing chatbot customer service on stock returns: an event study analysis

The Impact of Brand Rating Dispersion on Firm Value

When Do Marketing Ideation Crowdsourcing Contests Create Shareholder Value? The Effect of Contest Design and Marketing Resource Factors

Shareholder value implications of service failures in triads: The case of customer information security breaches

Economic policy uncertainty and shareholder wealth: the role of marketing, operations, and R&D capabilities

The Worth of Product Placement in Successful Films: An Event Study Analysis

Marketing experience of CEOs and corporate social performance

Trading on Up: An Examination of Factors Influencing the Degree of Upgrade: Evidence from Cash for Clunkers

Marketing Competence and Institutional Trust in Business

The Effect of Brand Acquisition and Disposal on Stock Returns

The effect of customer service on retailers’ shareholder wealth: The role of availability and reputation cues

Stock Market Response to Regulatory Reports of Deceptive Advertising: The Moderating Effect of Omission Bias and Firm Reputation

The Worth of Product Placement in Successful Films: An Event Study Analysis

A Longitudinal Examination of the Relationship Between National-Level Per Capita Advertising Expenditure and National-Level Life Satisfaction Across 76 Countries

Attracting Graduates to Sales Positions and the Role of Recruiter Knowledge: A Reexamination

Two essays on the paradoxes of innovation

Mouse estrous cycle identification tool and images

Consumer engagement in health care policy, research and services: A systematic review and meta-analysis of methods and effects

Efficient targeted transgenesis of large donor DNA into multiple mouse genetic backgrounds using bacteriophage Bxb1 integrase

Generation of improved humanized mouse models for human infectious diseases

Genes adapt to outsmart gene-targeting strategies in mutant mouse strains by skipping exons to reinitiate transcription and translation

What does best practice care for musculoskeletal pain look like? Eleven consistent recommendations from high-quality clinical practice guidelines: systematic review

Functional analysis of Collagen 17a1: A genetic modifier of junctional epidermolysis bullosa in mice

Activation of the AMP-activated protein kinase by the anti-diabetic drug metformin in vivo. Role of mitochondrial reactive nitrogen species

Inactive rhomboid proteins RHBDF1 and RHBDF2 (iRhoms): a decade of research in murine models

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