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Service blueprint design at automotive dealers with integration of Servqual method and Kano Model

AIP Conference Proceedings, 2024, Vol.2860 (1)

2024

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Continuance intention of e-learning: The condition and its connection with open innovation

Journal of open innovation, 2021-03, Vol.7 (1), p.1-14, Article 97

2021

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New Product Development Process Design for Small and Medium Enterprises: A Systematic Literature Review from the Perspective of Open Innovation

Journal of open innovation, 2021-06, Vol.7 (2), p.153, Article 153

2021

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Development of workplace design framework for manufacturing small and medium-sized enterprises in Indonesia

Journal of industrial engineering and management, 2023-01, Vol.16 (3), p.535-568

2023

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Improvement of new product development process by evaluating the existing development approach: Lesson learned from pharmaceutical and ICT companies

AIP Conference Proceedings, 2020, Vol.2227 (1)

2020

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Workplace design in Indonesian manufacturing small and medium-sized enterprises: Review and further research

Production Engineering Archives, 2024-03, Vol.30 (1), p.115-126

2024

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Fashion Heritage Future: Factors Influencing Indonesian Millenials and Generation Z’s Interest in Using Traditional Fabrics

Journal of open innovation, 2023-12, Vol.9 (4), p.100141, Article 100141

2023

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Risk analysis approach to identifying actions that reduce waste for a Lean agricultural supply chain

Journal of industrial engineering and management, 2022-03, Vol.15 (2), p.350-366

2022

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Analysis of Blue-Collar Workers’ Intention to Use a Job-Seeking Application Feature using Unified Theory of Acceptance and Use of Technology Model

International Journal of Technology, 2024-02, Vol.15 (2), p.442

2024

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A Strategy to Increase Employees’ Positive Behaviour during Implementation Organizational Transformation Using Theory of Planned Behaviour (TPB)

E3S web of conferences, 2023-01, Vol.426, p.1004

2023

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Towards a sustainable coffee supply chain: the role of digital platform capability in increasing organisational agility

International journal of sustainable engineering, 2024-12, Vol.17 (1), p.80-97

2024

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Designing a sustainable digital control room for public transport: a comprehensive human performance measurement model

Production & manufacturing research, 2022-12, Vol.10 (1), p.160-175

2022

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Technology readiness level assessment of lithium battery in Indonesia for national electric vehicle program

AIP Conference Proceedings, 2020, Vol.2227 (1)

2020

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Biomechanics analysis on the human gait to attribute the energy floor design with inverse dynamics model approach

AIP Conference Proceedings, 2020, Vol.2227 (1)

2020

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Estimating the Amount of Electronic Waste Generated in Indonesia: Population Balance Model

IOP conference series. Earth and environmental science, 2019-01, Vol.219 (1), p.12006

2019

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Designing Service Blueprint of Self-service Technology (SST) Based Public Transportation Service in Indonesia using SSTQual, Kano Model, and QFD

MATEC Web of Conferences, 2018, Vol.237, p.3008

2018

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Implementing fairtrade requirements for ensuring the supply chain sustainability: A case study of South Halmahera agricultural products

AIP Conference Proceedings, 2018, Vol.1977 (1)

2018

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Designing Shopping Area Atmospheric Using Choice-based Conjoint Analysis: Case Study at Soekarno-Hatta International Airport

MATEC Web of Conferences, 2017, Vol.104, p.3005

2017

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Service Redesign Using Factor Analysis, TRIZ, and Service Blueprint (Case study on Garuda Indonesia’s sales and service office at Senayan City)

MATEC Web of Conferences, 2017, Vol.104, p.3009

2017

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Investigation of relevant factors in workplace design of small and medium industries in Indonesia

AIP Conference Proceedings, 2020, Vol.2227 (1)

2020

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Knowledge management in multi-generation workforce: investigation on critical success factor and strategy

MATEC Web of Conferences, 2018, Vol.218, p.4010

2018

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Redesign of Product Packaging with Kansei Engineering: Empirical Study on Small-medium Enterprises in Indonesia

Makara Journal of Technology (online), 2020-09, Vol.24 (2), p.65

2020

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Redesigning plastic beverage bottle using Kansei engineering and TRIZ

AIP Conference Proceedings, 2024, Vol.2710 (1)

2024

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Designing a local tour guide application using design thinking approach

AIP Conference Proceedings, 2024, Vol.2710 (1)

2024

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Designing a User-Centred Public Transportation Services: An Integrated Quality Service Systems Approach

International journal of agile systems and management, 2021, Vol.14 (3), p.1

2021

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Service blueprint design at automotive dealers with integration of Servqual method and Kano Model

Continuance intention of e-learning: The condition and its connection with open innovation

New Product Development Process Design for Small and Medium Enterprises: A Systematic Literature Review from the Perspective of Open Innovation

Development of workplace design framework for manufacturing small and medium-sized enterprises in Indonesia

Improvement of new product development process by evaluating the existing development approach: Lesson learned from pharmaceutical and ICT companies

Workplace design in Indonesian manufacturing small and medium-sized enterprises: Review and further research

Fashion Heritage Future: Factors Influencing Indonesian Millenials and Generation Z’s Interest in Using Traditional Fabrics

Risk analysis approach to identifying actions that reduce waste for a Lean agricultural supply chain

Analysis of Blue-Collar Workers’ Intention to Use a Job-Seeking Application Feature using Unified Theory of Acceptance and Use of Technology Model

A Strategy to Increase Employees’ Positive Behaviour during Implementation Organizational Transformation Using Theory of Planned Behaviour (TPB)

Towards a sustainable coffee supply chain: the role of digital platform capability in increasing organisational agility

Designing a sustainable digital control room for public transport: a comprehensive human performance measurement model

Technology readiness level assessment of lithium battery in Indonesia for national electric vehicle program

Biomechanics analysis on the human gait to attribute the energy floor design with inverse dynamics model approach

Estimating the Amount of Electronic Waste Generated in Indonesia: Population Balance Model

Designing Service Blueprint of Self-service Technology (SST) Based Public Transportation Service in Indonesia using SSTQual, Kano Model, and QFD

Implementing fairtrade requirements for ensuring the supply chain sustainability: A case study of South Halmahera agricultural products

Designing Shopping Area Atmospheric Using Choice-based Conjoint Analysis: Case Study at Soekarno-Hatta International Airport

Service Redesign Using Factor Analysis, TRIZ, and Service Blueprint (Case study on Garuda Indonesia’s sales and service office at Senayan City)

Investigation of relevant factors in workplace design of small and medium industries in Indonesia

Knowledge management in multi-generation workforce: investigation on critical success factor and strategy

Redesign of Product Packaging with Kansei Engineering: Empirical Study on Small-medium Enterprises in Indonesia

Redesigning plastic beverage bottle using Kansei engineering and TRIZ

Designing a local tour guide application using design thinking approach

Designing a User-Centred Public Transportation Services: An Integrated Quality Service Systems Approach

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