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Lean services: a systematic review

International journal of productivity and performance management, 2016-01, Vol.65 (8), p.1025-1056

2016

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A morphological analysis of research literature on Lean Six Sigma for services

International journal of operations & production management, 2018-01, Vol.38 (1), p.149-182

2018

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Characterization and Examination of Operational Excellence Deployment Failures: Mediation Effect of Technical and Behavioral Failure Factors

IEEE transactions on engineering management, 2023-06, Vol.70 (6), p.2080-2092

2023

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An empirical investigation of implementing Lean Six Sigma in Higher Education Institutions

The International journal of quality & reliability management, 2018-11, Vol.35 (10), p.2157-2180

2018

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A systematic review of Lean in healthcare: a global prospective

The International journal of quality & reliability management, 2019-09, Vol.36 (8), p.1370-1391

2019

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Role of Organizational Learning on Industry 4.0 Awareness and Adoption for Business Performance Improvement

IEEE transactions on engineering management, 2024, Vol.71, p.4904-4917

2024

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The Role of Dynamic Capability in Industry 4.0 Adoptions in Developed vs. Developing Countries: Implications to Operational and Innovation Performance

IEEE transactions on engineering management, 2024, Vol.71, p.10767-10782

2024

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Identification of the Dynamic Capabilities Ecosystem—A Systems Thinking Perspective

Group & organization management, 2021-10, Vol.46 (5), p.893-930

2021

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Impacts of Lean Six Sigma on improving a higher education system: a case study

The International journal of quality & reliability management, 2019-05, Vol.36 (6), p.983-998

2019

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Constructs of quality in higher education services

International journal of productivity and performance management, 2016-01, Vol.65 (8), p.1091-1111

Vijaya, Sunder M

2016

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Empirical examination of critical failure factors of continuous improvement deployments: stage-wise results and a contingency theory perspective

International journal of production research, 2020-08, Vol.58 (16), p.4894-4915

2020

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A conceptual Lean Six Sigma framework for quality excellence in higher education institutions

The International journal of quality & reliability management, 2018-04, Vol.35 (4), p.857-874

2018

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Rejects reduction in a retail bank using Lean Six Sigma

Production planning & control, 2016-10, Vol.27 (14), p.1131-1142

Sunder M, Vijaya

2016

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Beyond efficiency: the role of lean practices and cultures in developing dynamic capabilities microfoundations

International journal of operations & production management, 2022-12, Vol.42 (13), p.506-536

2022

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Six Sigma to reduce claims processing errors in a healthcare payer firm

Production planning & control, 2020-04, Vol.31 (6), p.496-511

2020

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Essential Capabilities for Successful Digital Service Innovation at the Bottom of the Pyramid

California management review, 2024-05, Vol.66 (3), p.69-92

2024

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The interplay of lean practices and digitalization on organizational learning systems and operational performance

International journal of production economics, 2024-04, Vol.270, p.109192, Article 109192

2024

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Explicating the microfoundations of operational excellence in services: A capabilities perspective

Journal of operations management, 2024-07

2024

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Assessment and prioritisation of Healthcare 4.0 implementation in hospitals using Quality Function Deployment

International journal of production research, 2022-05, Vol.60 (10), p.3147-3169

2022

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Ten commandments of Lean Six Sigma: a practitioners’ perspective

International journal of productivity and performance management, 2018-07, Vol.67 (6), p.1033-1044

2018

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Strategizing a Logistics Framework for Organizational Transformation: A Technological Perspective

IEEE transactions on engineering management, 2024, Vol.71, p.7946-7967

2024

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Lean six sigma project management – a stakeholder management perspective

TQM journal, 2016-01, Vol.28 (1), p.132-150

Sunder M, Vijaya

2016

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A Dynamic Capabilities View of Lean in a Service Context

IEEE transactions on engineering management, 2023-11, Vol.70 (11), p.3887-3901

2023

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Lean Six Sigma in consumer banking – an empirical inquiry

The International journal of quality & reliability management, 2019-09, Vol.36 (8), p.1345-1369

2019

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Guest editorial: Applications of operational excellence practices in Indian contexts

International journal of lean six sigma, 2023-06, Vol.14 (4), p.705-709

Sunder M., Vijaya

2023

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Lean services: a systematic review

A morphological analysis of research literature on Lean Six Sigma for services

Characterization and Examination of Operational Excellence Deployment Failures: Mediation Effect of Technical and Behavioral Failure Factors

An empirical investigation of implementing Lean Six Sigma in Higher Education Institutions

A systematic review of Lean in healthcare: a global prospective

Role of Organizational Learning on Industry 4.0 Awareness and Adoption for Business Performance Improvement

The Role of Dynamic Capability in Industry 4.0 Adoptions in Developed vs. Developing Countries: Implications to Operational and Innovation Performance

Identification of the Dynamic Capabilities Ecosystem—A Systems Thinking Perspective

Impacts of Lean Six Sigma on improving a higher education system: a case study

Constructs of quality in higher education services

Empirical examination of critical failure factors of continuous improvement deployments: stage-wise results and a contingency theory perspective

A conceptual Lean Six Sigma framework for quality excellence in higher education institutions

Rejects reduction in a retail bank using Lean Six Sigma

Beyond efficiency: the role of lean practices and cultures in developing dynamic capabilities microfoundations

Six Sigma to reduce claims processing errors in a healthcare payer firm

Essential Capabilities for Successful Digital Service Innovation at the Bottom of the Pyramid

The interplay of lean practices and digitalization on organizational learning systems and operational performance

Explicating the microfoundations of operational excellence in services: A capabilities perspective

Assessment and prioritisation of Healthcare 4.0 implementation in hospitals using Quality Function Deployment

Ten commandments of Lean Six Sigma: a practitioners’ perspective

Strategizing a Logistics Framework for Organizational Transformation: A Technological Perspective

Lean six sigma project management – a stakeholder management perspective

A Dynamic Capabilities View of Lean in a Service Context

Lean Six Sigma in consumer banking – an empirical inquiry

Guest editorial: Applications of operational excellence practices in Indian contexts

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