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Understanding the relationship between frontline employee boreout and customer orientation

Journal of business research, 2016-10, Vol.69 (10), p.4259-4268

Stock, Ruth Maria

2016

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Survey of Emotions in Human–Robot Interactions: Perspectives from Robotic Psychology on 20 Years of Research

International journal of social robotics, 2022-03, Vol.14 (2), p.389-411

Stock-Homburg, Ruth

2022

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Patterns and performance outcomes of innovation orientation

Journal of the Academy of Marketing Science, 2011-12, Vol.39 (6), p.870-888

2011

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Impacts of personality traits on consumer innovation success

Research policy, 2016-05, Vol.45 (4), p.757-769

2016

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As they sow, so shall they reap: customers’ influence on customer satisfaction at the customer interface

Journal of the Academy of Marketing Science, 2014-07, Vol.42 (4), p.400-414

2014

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The Link Between Salespeople’s Job Satisfaction and Customer Satisfaction in a Business-to-Business Context: A Dyadic Analysis

Journal of the Academy of Marketing Science, 2004-04, Vol.32 (2), p.144-158

2004

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How Do Strategy and Leadership Styles Jointly Affect Co‐development and Its Innovation Outcomes?

The Journal of product innovation management, 2017-03, Vol.34 (2), p.201-222

2017

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Frontline Employees' Innovative Service Behavior as Key to Customer Loyalty: Insights into FLEs' Resource Gain Spiral

The Journal of product innovation management, 2017-03, Vol.34 (2), p.223-245

2017

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Linking multiple layers of innovation-oriented corporate culture, product program innovativeness, and business performance: a contingency approach

Journal of the Academy of Marketing Science, 2013-05, Vol.41 (3), p.283-299

2013

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First adoption of consumer innovations: Exploring market failure and alleviating factors

Research policy, 2018-03, Vol.47 (2), p.487-497

2018

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How does product program innovativeness affect customer satisfaction? A comparison of goods and services

Journal of the Academy of Marketing Science, 2011-12, Vol.39 (6), p.813-827

Stock, Ruth Maria

2011

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Never Forget Where You're Coming from: The Role of Existing Products in Adoptions of Substituting Technologies

The Journal of product innovation management, 2014-12, Vol.31 (S1), p.133-145

2014

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Personalmanagement: Theorien – Konzepte – Instrumente

Ruth Stock-Homburg, Matthias Groß

4, vollst überarb u erw Aufl 2019 edition, 2019

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Organizational work-family support as universal remedy? A cross-cultural comparison of China, India and the USA

International journal of human resource management, 2016-06, Vol.27 (11), p.1192-1216

2016

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Impacts of Hedonic and Utilitarian User Motives on the Innovativeness of User-Developed Solutions

The Journal of product innovation management, 2015-05, Vol.32 (3), p.389-403

2015

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Effective configurations of value creation and capture capabilities: Extending Treacy and Wiersema's value disciplines

Journal of business research, 2016-10, Vol.69 (10), p.4121-4131

2016

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Who should be in power to encourage product program innovativeness, R&D or marketing?

Journal of the Academy of Marketing Science, 2014-05, Vol.42 (3), p.264-276

2014

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How do top executives handle their work and family life? A taxonomy of top executives' work-family balance

International journal of human resource management, 2014-07, Vol.25 (13), p.1815-1840

2014

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Two Sides of the Same Coin: How Do Different Dimensions of Product Program Innovativeness Affect Customer Loyalty?

The Journal of product innovation management, 2013-05, Vol.30 (3), p.516-532

2013

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Exploring the conditions under which salesperson work satisfaction can lead to customer satisfaction

Psychology & marketing, 2005-05, Vol.22 (5), p.393-420

2005

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Is Boreout a Threat to Frontline Employees' Innovative Work Behavior?

The Journal of product innovation management, 2015-07, Vol.32 (4), p.574-592

Stock, Ruth Maria

2015

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Facial Emotion Expressions in Human–Robot Interaction: A Survey

International journal of social robotics, 2022-09, Vol.14 (7), p.1583-1604

2022

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A taxonomy of expatriate leaders' cross-cultural uncertainty: insights into the leader-employee dyad

International journal of human resource management, 2012-09, Vol.23 (15), p.3258-3286

2012

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UNDERSTANDING CONSUMERS' PREDISPOSITIONS TOWARD NEW TECHNOLOGICAL PRODUCTS: TAXONOMY AND IMPLICATIONS FOR ADOPTION BEHAVIOUR

International journal of innovation management, 2015-10, Vol.19 (5), p.1550056

2015

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How Should Customers Be Integrated for Effective Interorganizational NPD Teams? An Input-Process-Output Perspective

The Journal of product innovation management, 2014-05, Vol.31 (3), p.535-551

Stock, Ruth Maria

2014

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Understanding the relationship between frontline employee boreout and customer orientation

Survey of Emotions in Human–Robot Interactions: Perspectives from Robotic Psychology on 20 Years of Research

Patterns and performance outcomes of innovation orientation

Impacts of personality traits on consumer innovation success

As they sow, so shall they reap: customers’ influence on customer satisfaction at the customer interface

The Link Between Salespeople’s Job Satisfaction and Customer Satisfaction in a Business-to-Business Context: A Dyadic Analysis

How Do Strategy and Leadership Styles Jointly Affect Co‐development and Its Innovation Outcomes?

Frontline Employees' Innovative Service Behavior as Key to Customer Loyalty: Insights into FLEs' Resource Gain Spiral

Linking multiple layers of innovation-oriented corporate culture, product program innovativeness, and business performance: a contingency approach

First adoption of consumer innovations: Exploring market failure and alleviating factors

How does product program innovativeness affect customer satisfaction? A comparison of goods and services

Never Forget Where You're Coming from: The Role of Existing Products in Adoptions of Substituting Technologies

Personalmanagement: Theorien – Konzepte – Instrumente

Organizational work-family support as universal remedy? A cross-cultural comparison of China, India and the USA

Impacts of Hedonic and Utilitarian User Motives on the Innovativeness of User-Developed Solutions

Effective configurations of value creation and capture capabilities: Extending Treacy and Wiersema's value disciplines

Who should be in power to encourage product program innovativeness, R&D or marketing?

How do top executives handle their work and family life? A taxonomy of top executives' work-family balance

Two Sides of the Same Coin: How Do Different Dimensions of Product Program Innovativeness Affect Customer Loyalty?

Exploring the conditions under which salesperson work satisfaction can lead to customer satisfaction

Is Boreout a Threat to Frontline Employees' Innovative Work Behavior?

Facial Emotion Expressions in Human–Robot Interaction: A Survey

A taxonomy of expatriate leaders' cross-cultural uncertainty: insights into the leader-employee dyad

UNDERSTANDING CONSUMERS' PREDISPOSITIONS TOWARD NEW TECHNOLOGICAL PRODUCTS: TAXONOMY AND IMPLICATIONS FOR ADOPTION BEHAVIOUR

How Should Customers Be Integrated for Effective Interorganizational NPD Teams? An Input-Process-Output Perspective

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