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Collaboration Systems: Concept, Value, and Use

Jay F Nunamaker Jr, Robert O Briggs, Nicholas C Romano Romano Jr

1, 2015

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Electronic customer relationship management: Revisiting the general principles of usability and resistance – an integrative implementation framework

Business process management journal, 2003-10, Vol.9 (5), p.572-591

2003

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The CMC Interactivity Model: How Interactivity Enhances Communication Quality and Process Satisfaction in Lean-Media Groups

Journal of management information systems, 2009-07, Vol.26 (1), p.155-196

2009

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E-relationship marketing: changes in traditional marketing as an outcome of electronic customer relationship management

Journal of enterprise information management, 2004-12, Vol.17 (6), p.410-415

2004

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Synthesizing the Research Advances in Electronic Collaboration: Theoretical Frameworks

International journal of e-collaboration, 2009-01, Vol.5 (1), p.1-12

2009

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Foundation for the Study of Computer-Supported Collaborative Learning Requiring Immersive Presence

Journal of management information systems, 2004-03, Vol.20 (4), p.31-64

2004

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The Impact of Group Size and Social Presence on Small-Group Communication: Does Computer-Mediated Communication Make a Difference?

Small group research, 2006-12, Vol.37 (6), p.631-661

2006

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What signal is your inspection team sending to each other? Using a shared collaborative interface to improve shared cognition and implicit coordination in error-detection teams

International journal of human-computer studies, 2013-04, Vol.71 (4), p.455-474

2013

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A motivational model for technology-supported cross-organizational and cross-border collaboration

European journal of information systems, 2010-04, Vol.19 (2), p.117-133

2010

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Creative Problem Solving in GSS Groups: Do Creative Styles Matter?

Group decision and negotiation, 2013-11, Vol.22 (6), p.1129-1157

2013

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Privacy and Security in the Age of Electronic Customer Relationship Management

International journal of information security and privacy, 2007-01, Vol.1 (1), p.65-86

2007

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A Methodology for Analyzing Web-Based Qualitative Data

Journal of management information systems, 2003-04, Vol.19 (4), p.213-246

2003

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Cross-organizational and cross-border IS/IT collaboration

Electronic markets, 2012-03, Vol.22 (1), p.5-7

2012

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Electronic Commerce Customer Relationship Management: An Assessment of Research

International journal of electronic commerce, 2001-12, Vol.6 (2), p.61-113

2001

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Increasing Intellectual Bandwidth: Generating Value from Intellectual Capital with Information Technology

Group decision and negotiation, 2002-03, Vol.11 (2), p.69-86

2002

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Introduction to Cross-Organizational and Cross-Border IS/IT Collaboration Minitrack

2013 46th Hawaii International Conference on System Sciences, 2013, p.273-273

2013

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IEEE_Xplore

Introduction to Personalization, Privacy and Identity Disclosure in Virtual Society Minitrack

2013 46th Hawaii International Conference on System Sciences, 2013, p.3218-3218

2013

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IEEE_Xplore

Journal Self-Citation V: Coercive Journal Self-Citation – Manipulations to Increase Impact Factors May Do More Harm than Good in the Long Run

Communications of the Association for Information Systems, 2009, Vol.25, p.5

Romano Jr, Nicholas C.

2009

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Preface to the focus theme on eCRM

Electronic markets, 2009-08, Vol.19 (2-3), p.69-70

2009

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Technology-Supported Small Group Interaction: Extending a Tradition of Leading Research for Virtual Teams and Global Organizations

Small group research, 2007-02, Vol.38 (1), p.3-11

2007

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Introduction to Collaboration Systems, Part 1: A Brief History and Lessons Learned

Collaboration Systems, 2014

2014

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Introduction to Collaboration Systems, Part 2: Foundations

Collaboration Systems, 2014

2014

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Electronic customer relationship management

Business process management journal, 2003-10, Vol.9 (5), p.572-591

2003

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Computer-Supported Collaborative Learning Requiring Immersive Presence (CSCLIP): An Introduction

Information systems frontiers, 2005-01, Vol.7 (1), p.5-12

2005

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Introduction to the Special Issue on Virtual Communities and Personalization in E-Commerce

Journal of organizational computing and electronic commerce, 2006-01, Vol.16 (3), p.177-178

2006

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Collaboration Systems: Concept, Value, and Use

Electronic customer relationship management: Revisiting the general principles of usability and resistance – an integrative implementation framework

The CMC Interactivity Model: How Interactivity Enhances Communication Quality and Process Satisfaction in Lean-Media Groups

E-relationship marketing: changes in traditional marketing as an outcome of electronic customer relationship management

Synthesizing the Research Advances in Electronic Collaboration: Theoretical Frameworks

Foundation for the Study of Computer-Supported Collaborative Learning Requiring Immersive Presence

The Impact of Group Size and Social Presence on Small-Group Communication: Does Computer-Mediated Communication Make a Difference?

What signal is your inspection team sending to each other? Using a shared collaborative interface to improve shared cognition and implicit coordination in error-detection teams

A motivational model for technology-supported cross-organizational and cross-border collaboration

Creative Problem Solving in GSS Groups: Do Creative Styles Matter?

Privacy and Security in the Age of Electronic Customer Relationship Management

A Methodology for Analyzing Web-Based Qualitative Data

Cross-organizational and cross-border IS/IT collaboration

Electronic Commerce Customer Relationship Management: An Assessment of Research

Increasing Intellectual Bandwidth: Generating Value from Intellectual Capital with Information Technology

Introduction to Cross-Organizational and Cross-Border IS/IT Collaboration Minitrack

Introduction to Personalization, Privacy and Identity Disclosure in Virtual Society Minitrack

Journal Self-Citation V: Coercive Journal Self-Citation – Manipulations to Increase Impact Factors May Do More Harm than Good in the Long Run

Preface to the focus theme on eCRM

Technology-Supported Small Group Interaction: Extending a Tradition of Leading Research for Virtual Teams and Global Organizations

Introduction to Collaboration Systems, Part 1: A Brief History and Lessons Learned

Introduction to Collaboration Systems, Part 2: Foundations

Electronic customer relationship management

Computer-Supported Collaborative Learning Requiring Immersive Presence (CSCLIP): An Introduction

Introduction to the Special Issue on Virtual Communities and Personalization in E-Commerce

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