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Does Performance Management Lead to Better Outcomes? Evidence from the U.S. Public Transit Industry

Public administration review, 2013-07, Vol.73 (4), p.625-636

2013

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The Future of Strategic Planning in the Public Sector: Linking Strategic Management and Performance

Public administration review, 2010-12, Vol.70 (s1), p.s246-s254

Poister, Theodore H.

2010

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Performance Measurement in Municipal Government: Assessing the State of the Practice

Public administration review, 1999-07, Vol.59 (4), p.325-335

1999

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The Effect of Expectations and Expectancy Confirmation/Disconfirmation on Motorists' Satisfaction with State Highways

Journal of public administration research and theory, 2011-10, Vol.21 (4), p.601-617

2011

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The Impact of Performance Management Under Environmental Turbulence

American review of public administration, 2019-05, Vol.49 (4), p.441-453

2019

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Elements of Strategic Planning and Management in Municipal Government: Status after Two Decades

Public administration review, 2005-01, Vol.65 (1), p.45-56

2005

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Can Needs‐Based Grants Improve Local Transit Performance? Varying Effects by Level of Control

Public budgeting & finance, 2020-06, Vol.40 (2), p.3-19

2020

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Exploring the Change in Strategy Formulation and Performance Measurement Practices Under Turbulence

Public performance & management review, 2017-02, Vol.40 (3), p.504-528

2017

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Human Resource Management Practices and Trust in Public Organizations

Public management review, 2013-09, Vol.15 (6), p.816-838

2013

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Mutual Relationship of Strategic Stances and Formulation Methods, and Their Impacts on Performance in Public Local Transit Agencies

Administration & society, 2018-07, Vol.50 (6), p.884-910

2018

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Managerial Practices, Trust in Leadership, and Performance: Case of the Georgia Department of Transportation

Public personnel management, 2014-06, Vol.43 (2), p.179-196

2014

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Strategic Management Research in the Public Sector: A Review, Synthesis, and Future Directions

American review of public administration, 2010-09, Vol.40 (5), p.522-545

2010

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The Impact of Performance-Based Grants Management on Performance: The Centers for Disease Control and Prevention’s National Breast and Cervical Cancer Early Detection Program

American review of public administration, 2018-07, Vol.48 (5), p.444-457

2018

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How Do Legislators Assess Administrative Performance? Georgia’s Department of Transportation in the Eyes of the State’s Legislators

American review of public administration, 2018-11, Vol.48 (8), p.822-835

2018

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Transformational Leadership and Mission Valence of Employees: The Varying Effects by Organizational Level

Public performance & management review, 2017-01, Vol.40 (4), p.722-740

2017

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Challenges and strategies in applying performance measurement to federal public health programs

Evaluation and program planning, 2010-11, Vol.33 (4), p.365-372

2010

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Operationalizing Strategy Content: An Example from the Transit Industry

International journal of public administration, 2016-04, Vol.39 (5), p.395-403

2016

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Citizens, Accountability, and Service Satisfaction: The Influence of Expectations

Urban affairs review (Thousand Oaks, Calif.), 2006-01, Vol.41 (3), p.292-308

2006

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Strategy Formulation and Performance: Evidence from Local Public Transit Agencies

Public performance & management review, 2013-06, Vol.36 (4), p.585-615

2013

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Customer, Partner, Principal: Local Government Perspectives on State Agency Performance in Georgia

Journal of public administration research and theory, 2010-10, Vol.20 (4), p.779-799

2010

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Reaching Out to Stakeholders: The Georgia DOT 360-Degree Assessment Model

Public performance & management review, 2013-12, Vol.37 (2), p.302-328

2013

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The Wisdom of Crowds: Learning from Administrators' Predictions of Citizen Perceptions

Public administration review, 2007-03, Vol.67 (2), p.279-289

2007

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Thinking About Stakeholders of Public Agencies: The Georgia Department of Transportation Stakeholder Audit

Public organization review, 2009-03, Vol.9 (1), p.67-82

2009

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Strategic Planning and Management in State Departments of Transportation

International journal of public administration, 2005-01, Vol.28 (13-14), p.1035-1056

Poister, Theodore H.

2005

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Citizen Ratings of Public and Private Service Quality: A Comparative Perspective

Public administration review, 1994-03, Vol.54 (2), p.155-160

1994

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Does Performance Management Lead to Better Outcomes? Evidence from the U.S. Public Transit Industry

The Future of Strategic Planning in the Public Sector: Linking Strategic Management and Performance

Performance Measurement in Municipal Government: Assessing the State of the Practice

The Effect of Expectations and Expectancy Confirmation/Disconfirmation on Motorists' Satisfaction with State Highways

The Impact of Performance Management Under Environmental Turbulence

Elements of Strategic Planning and Management in Municipal Government: Status after Two Decades

Can Needs‐Based Grants Improve Local Transit Performance? Varying Effects by Level of Control

Exploring the Change in Strategy Formulation and Performance Measurement Practices Under Turbulence

Human Resource Management Practices and Trust in Public Organizations

Mutual Relationship of Strategic Stances and Formulation Methods, and Their Impacts on Performance in Public Local Transit Agencies

Managerial Practices, Trust in Leadership, and Performance: Case of the Georgia Department of Transportation

Strategic Management Research in the Public Sector: A Review, Synthesis, and Future Directions

The Impact of Performance-Based Grants Management on Performance: The Centers for Disease Control and Prevention’s National Breast and Cervical Cancer Early Detection Program

How Do Legislators Assess Administrative Performance? Georgia’s Department of Transportation in the Eyes of the State’s Legislators

Transformational Leadership and Mission Valence of Employees: The Varying Effects by Organizational Level

Challenges and strategies in applying performance measurement to federal public health programs

Operationalizing Strategy Content: An Example from the Transit Industry

Citizens, Accountability, and Service Satisfaction: The Influence of Expectations

Strategy Formulation and Performance: Evidence from Local Public Transit Agencies

Customer, Partner, Principal: Local Government Perspectives on State Agency Performance in Georgia

Reaching Out to Stakeholders: The Georgia DOT 360-Degree Assessment Model

The Wisdom of Crowds: Learning from Administrators' Predictions of Citizen Perceptions

Thinking About Stakeholders of Public Agencies: The Georgia Department of Transportation Stakeholder Audit

Strategic Planning and Management in State Departments of Transportation

Citizen Ratings of Public and Private Service Quality: A Comparative Perspective

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