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The Internet-of-Things: Review and research directions

International journal of research in marketing, 2017-03, Vol.34 (1), p.3-21

2017

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Servitization and operations management: a service dominant-logic approach

International journal of operations & production management, 2014-01, Vol.34 (2), p.242-269

2014

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The Internet of Everything: Smart things and their impact on business models

Journal of business research, 2021-01, Vol.122, p.853-863

2021

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Outcome-based service contracts in the defence industry - mitigating the challenges

Journal of service management, 2010-10, Vol.21 (5), p.656-674

2010

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The antecedents of salespeople's relational behaviors

The Journal of business & industrial marketing, 2012-06, Vol.27 (5), p.412-419

2012

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Boundary negotiations: a paradox theoretical approach for efficient and flexible modular systems

International journal of operations & production management, 2021-08, Vol.41 (5), p.574-597

2021

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Outcome-based contracts as a driver for systems thinking and service-dominant logic in service science: Evidence from the defence industry

European management journal, 2009-12, Vol.27 (6), p.377-387

2009

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A demand-based model for the advance and spot pricing of services

The journal of product & brand management, 2009-10, Vol.18 (7), p.517-528

2009

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Service-dominant logic, service ecosystems and institutions: an editorial

Journal of service management, 2018-08, Vol.29 (4), p.518-520

2018

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Establishing a service channel: a transaction cost analysis of a channel contract between a cruise line and a tour operator

The Journal of services marketing, 2007-02, Vol.21 (1), p.4-14

Ng, Irene C.L

2007

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The future of pricing and revenue models

Journal of revenue and pricing management, 2010-05, Vol.9 (3), p.276-281

Ng, Irene C L

2010

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An Integrative Framework of Value

Special Issue – Toward a Better Understanding of the Role of Value in Markets and Marketing, 2012, Vol.9, p.207-243

2012

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Two strands of servitization: A thematic analysis of traditional and customer co-created servitization and future research directions

International journal of production economics, 2017-10, Vol.192, p.40-53

2017

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Outcome-based contracts as new business model: The role of partnership and value-driven relational assets

Industrial marketing management, 2013-07, Vol.42 (5), p.730-743

2013

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Operationalising IoT for reverse supply: the development of use-visibility measures

Supply chain management, 2016-03, Vol.21 (2), p.228-244

2016

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Education as service: The understanding of university experience through the service logic

Journal of marketing for higher education, 2009-01, Vol.19 (1), p.38-64

2009

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Customer experience from a self-service system perspective

Journal of service management, 2014-01, Vol.25 (5), p.677-698

2014

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Theoretical foundations in the pricing of intermediating services: The case of payments via mobile phones

Journal of revenue and pricing management, 2010-05, Vol.9 (3), p.217-227

2010

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Does direct marketing need to have a direction?

Marketing intelligence & planning, 2005-12, Vol.23 (7), p.628-635

Ng, Irene C.L

2005

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Competition in the advanced sale of service capacity

International journal of revenue management, 2008, Vol.2 (4), p.307

2008

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CUSTOMER EXPECTATIONS OF REMOTE MAINTENANCE SERVICES IN THE MEDICAL EQUIPMENT INDUSTRY

Journal of service management, 2014-10, Vol.25 (5), p.639-653

2014

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An Innovative Uncertainty Management Framework to Support Contracting for Product-Service Availability

Journal of service management, 2014-10, Vol.25 (5), p.603-638

2014

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Valorising the IoT Databox: creating value for everyone

Transactions on emerging telecommunications technologies, 2017-01, Vol.28 (1), p.n/a

2017

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Experience Psychology- A Proposed New Subfield of Service Management

Journal of service management, 2014-10, Vol.25 (5), p.574-577

2014

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Organizing complex engineering operations throughout the lifecycle: A service-centred view and case studies

Journal of service management, 2014-10, Vol.25 (5), p.580-602

2014

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The Internet-of-Things: Review and research directions

Servitization and operations management: a service dominant-logic approach

The Internet of Everything: Smart things and their impact on business models

Outcome-based service contracts in the defence industry - mitigating the challenges

The antecedents of salespeople's relational behaviors

Boundary negotiations: a paradox theoretical approach for efficient and flexible modular systems

Outcome-based contracts as a driver for systems thinking and service-dominant logic in service science: Evidence from the defence industry

A demand-based model for the advance and spot pricing of services

Service-dominant logic, service ecosystems and institutions: an editorial

Establishing a service channel: a transaction cost analysis of a channel contract between a cruise line and a tour operator

The future of pricing and revenue models

An Integrative Framework of Value

Two strands of servitization: A thematic analysis of traditional and customer co-created servitization and future research directions

Outcome-based contracts as new business model: The role of partnership and value-driven relational assets

Operationalising IoT for reverse supply: the development of use-visibility measures

Education as service: The understanding of university experience through the service logic

Customer experience from a self-service system perspective

Theoretical foundations in the pricing of intermediating services: The case of payments via mobile phones

Does direct marketing need to have a direction?

Competition in the advanced sale of service capacity

CUSTOMER EXPECTATIONS OF REMOTE MAINTENANCE SERVICES IN THE MEDICAL EQUIPMENT INDUSTRY

An Innovative Uncertainty Management Framework to Support Contracting for Product-Service Availability

Valorising the IoT Databox: creating value for everyone

Experience Psychology- A Proposed New Subfield of Service Management

Organizing complex engineering operations throughout the lifecycle: A service-centred view and case studies

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