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A systematic literature review of emotional labor research from the hospitality and tourism literature

International journal of contemporary hospitality management, 2019-09, Vol.31 (7), p.2808-2826

2019

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The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry

1, 2024

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What’s in It for Me? Perspective Taking as an Intervention for Improving Attitudes Toward Diversity Management

Cornell hospitality quarterly, 2018-05, Vol.59 (2), p.100-111

Madera, Juan M.

2018

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Gender discrimination and perceived fairness in the promotion process of hotel employees

International journal of contemporary hospitality management, 2021-01, Vol.33 (1), p.327-345

2021

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Situational Perspective Taking as an Intervention for Improving Attitudes Toward Organizations that Invest in Diversity Management Programs

Journal of business and psychology, 2018-06, Vol.33 (3), p.423-442

Madera, Juan M.

2018

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Faking it or feeling it: The emotional displays of surface and deep acting on stress and engagement

International journal of contemporary hospitality management, 2019-04, Vol.31 (4), p.1744-1762

2019

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Using social networking websites as a selection tool: The role of selection process fairness and job pursuit intentions

International journal of hospitality management, 2012-12, Vol.31 (4), p.1276-1282

Madera, Juan M.

2012

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A Micro-Level View of CSR: A Hospitality Management Systematic Literature Review

Cornell Hospitality Quarterly, 2020-08, Vol.61 (3), p.332-352

2020

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Perceived inclusion climate for leader diversity: conceptualization and scale development

International journal of contemporary hospitality management, 2024-05, Vol.36 (13), p.77-96

2024

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Supporting the productivity and wellbeing of remote workers: Lessons from COVID-19

Organizational dynamics, 2022-04, Vol.51 (2), p.100869-100869

2022

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Organizational trust in times of COVID-19: Hospitality employees’ affective responses to managers’ communication

International journal of hospitality management, 2021-02, Vol.93, p.102778-102778, Article 102778

2021

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Sustainability in hospitality and tourism: a review of key research topics from 1994 to 2020

International journal of contemporary hospitality management, 2022-07, Vol.34 (8), p.3029-3064

2022

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Gender and Letters of Recommendation for Academia: Agentic and Communal Differences

Journal of applied psychology, 2009-11, Vol.94 (6), p.1591-1599

2009

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Strategic human resources management research in hospitality and tourism: A review of current literature and suggestions for the future

International journal of contemporary hospitality management, 2017-01, Vol.29 (1), p.48-67

2017

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When Targets Blame Their Organization for Sexual Harassment: A Multilevel Investigation of Within-Person Appraisals

Cornell hospitality quarterly, 2018-02, Vol.59 (1), p.49-60

Madera, Juan M.

2018

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Enhancing Performance and Perceived Justice in Hospitality Organizations: An Integrated Model of Gender Diversity Within Top Management Teams

Cornell hospitality quarterly, 2023-11, Vol.64 (4), p.503-524

2023

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Discrimination Against Facially Stigmatized Applicants in Interviews: An Eye-Tracking and Face-to-Face Investigation

Journal of applied psychology, 2012-03, Vol.97 (2), p.317-330

2012

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Psychological diversity climate: justice, racioethnic minority status and job satisfaction

International journal of contemporary hospitality management, 2016-11, Vol.28 (11), p.2514-2532

2016

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Search Committee Diversity and Applicant Pool Representation of Women and Underrepresented Minorities: A Quasi-Experimental Field Study

Journal of applied psychology, 2022-08, Vol.107 (8), p.1414-1427

2022

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External review letters in academic promotion and tenure decisions are reflective of reviewer characteristics

Research policy, 2024-03, Vol.53 (2), p.104939, Article 104939

2024

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Food Safety Exam Phrasing for Food Service Employees

Journal of food protection, 2024-09, Vol.87 (9), p.100323, Article 100323

2024

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Managers’ reactions to customer vs coworker sexual harassment

International journal of contemporary hospitality management, 2018-02, Vol.30 (2), p.1211-1227

2018

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Implementation of Behavior-Based Training Can Improve Food Service Employees’ Handwashing Frequencies, Duration, and Effectiveness

Cornell hospitality quarterly, 2018-02, Vol.59 (1), p.70-77

2018

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21st century leadership research in hospitality management: a state-of-the-art systematic literature review

International journal of contemporary hospitality management, 2023-11, Vol.35 (12), p.4259-4296

2023

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Collecting Repeated Data Over Time: Applying Experience Sampling Methodology to the Hospitality Management Context

Cornell hospitality quarterly, 2021-02, Vol.62 (1), p.62-75

2021

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A systematic literature review of emotional labor research from the hospitality and tourism literature

The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry

What’s in It for Me? Perspective Taking as an Intervention for Improving Attitudes Toward Diversity Management

Gender discrimination and perceived fairness in the promotion process of hotel employees

Situational Perspective Taking as an Intervention for Improving Attitudes Toward Organizations that Invest in Diversity Management Programs

Faking it or feeling it: The emotional displays of surface and deep acting on stress and engagement

Using social networking websites as a selection tool: The role of selection process fairness and job pursuit intentions

A Micro-Level View of CSR: A Hospitality Management Systematic Literature Review

Perceived inclusion climate for leader diversity: conceptualization and scale development

Supporting the productivity and wellbeing of remote workers: Lessons from COVID-19

Organizational trust in times of COVID-19: Hospitality employees’ affective responses to managers’ communication

Sustainability in hospitality and tourism: a review of key research topics from 1994 to 2020

Gender and Letters of Recommendation for Academia: Agentic and Communal Differences

Strategic human resources management research in hospitality and tourism: A review of current literature and suggestions for the future

When Targets Blame Their Organization for Sexual Harassment: A Multilevel Investigation of Within-Person Appraisals

Enhancing Performance and Perceived Justice in Hospitality Organizations: An Integrated Model of Gender Diversity Within Top Management Teams

Discrimination Against Facially Stigmatized Applicants in Interviews: An Eye-Tracking and Face-to-Face Investigation

Psychological diversity climate: justice, racioethnic minority status and job satisfaction

Search Committee Diversity and Applicant Pool Representation of Women and Underrepresented Minorities: A Quasi-Experimental Field Study

External review letters in academic promotion and tenure decisions are reflective of reviewer characteristics

Food Safety Exam Phrasing for Food Service Employees

Managers’ reactions to customer vs coworker sexual harassment

Implementation of Behavior-Based Training Can Improve Food Service Employees’ Handwashing Frequencies, Duration, and Effectiveness

21st century leadership research in hospitality management: a state-of-the-art systematic literature review

Collecting Repeated Data Over Time: Applying Experience Sampling Methodology to the Hospitality Management Context

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