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Can salespeople use social media to enhance brand awareness and sales performance? The role of manager empowerment and creativity

The Journal of business & industrial marketing, 2023-06, Vol.38 (8), p.1738-1753

2023

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Salesperson ambidexterity and customer satisfaction: examining the role of customer demandingness, adaptive selling, and role conflict

The Journal of personal selling & sales management, 2017-01, Vol.37 (1), p.27-41

2017

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Social media use in B2b sales and its impact on competitive intelligence collection and adaptive selling: Examining the role of learning orientation as an enabler

Industrial marketing management, 2017-10, Vol.66, p.64-79

2017

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Light at the end of the tunnel: Visitors' virtual reality (versus in-person) attraction site tour-related behavioral intentions during and post-COVID-19

Tourism management (1982), 2021-06, Vol.84, p.104290-104290, Article 104290

2021

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Consumer engagement with self-driving cars: a theory of planned behavior-informed perspective

Asia Pacific journal of marketing and logistics, 2023-11, Vol.35 (8), p.2029-2046

2023

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“Us” to co-create value and hate “them”: examining the interplay of consumer-brand identification, peer identification, value co-creation among consumers, competitor brand hate and individualism

European journal of marketing, 2021-04, Vol.55 (4), p.1023-1066

Itani, Omar S

2021

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The impact of business-to-business salespeople’s social media use on value co-creation and cross/up-selling: the role of social capital

European journal of marketing, 2023-02, Vol.57 (3), p.683-717

2023

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Value get, value give: The relationships among perceived value, relationship quality, customer engagement, and value consciousness

International journal of hospitality management, 2019-07, Vol.80, p.78-90

2019

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Activating Corporate Environmental Ethics on the Frontline: A Natural Resource-Based View

Journal of business ethics, 2023-08, Vol.186 (1), p.63-86

2023

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Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics

Journal of business ethics, 2019-05, Vol.156 (2), p.417-438

2019

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Social media and customer relationship management technologies: Influencing buyer-seller information exchanges

Industrial marketing management, 2020-10, Vol.90, p.264-275

2020

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Building customer relationships while achieving sales performance results: Is listening the holy grail of sales?

Journal of business research, 2019-09, Vol.102, p.120-130

2019

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Harnessing the Power Within: The Consequences of Salesperson Moral Identity and the Moderating Role of Internal Competitive Climate

Journal of business ethics, 2022-12, Vol.181 (4), p.847-871

2022

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“Turning role conflict into performance”: assessing the moderating role of self-monitoring, manager trust and manager identification

Journal of service theory and practice, 2023-04, Vol.33 (3), p.436-461

2023

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Salesperson moral identity and value co-creation

European journal of marketing, 2022-02, Vol.56 (2), p.500-531

2022

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“Because you are a part of me”: Assessing the effects of salesperson social media use on job outcomes and the moderating roles of moral identity and gender

Industrial marketing management, 2021-10, Vol.98, p.283-298

2021

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From cognition to action: the effect of thought self-leadership strategies and self-monitoring on adaptive selling behavior

The Journal of business & industrial marketing, 2020-12, Vol.35 (12), p.1915-1927

2020

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Engaging with omnichannel brands: the role of consumer empowerment

International journal of retail & distribution management, 2023-01, Vol.51 (2), p.238-261

2023

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Consumers’ health-locus-of-control and social distancing in pandemic-based e-tailing services

The Journal of services marketing, 2021-11, Vol.35 (8), p.1073-1091

2021

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A desire for success: Exploring the roles of personal and job resources in determining the outcomes of salesperson social media use

Industrial marketing management, 2023-08, Vol.113, p.202-214

2023

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The effects of empathy and listening of salespeople on relationship quality in the retail banking industry: The moderating role of felt stress

International journal of bank marketing, 2015-09, Vol.33 (6), p.692-716

2015

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The Role of Salespeople in Value Co-Creation and Its Impact on Sales Performance

Journal of business-to-business marketing, 2021-10, Vol.28 (4), p.347-367

2021

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Sustainability and professional sales: a review and future research agenda

The Journal of personal selling & sales management, 2023-10, Vol.43 (4), p.336-353

2023

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Preparing for, withstanding, and learning from sales crises: Implications and a future research agenda

The Journal of personal selling & sales management, 2023-04, Vol.43 (2), p.89-104

2023

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Can salesperson guilt lead to more satisfied customers? Findings from India

The Journal of business & industrial marketing, 2017-01, Vol.32 (7), p.951-961

2017

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Can salespeople use social media to enhance brand awareness and sales performance? The role of manager empowerment and creativity

Salesperson ambidexterity and customer satisfaction: examining the role of customer demandingness, adaptive selling, and role conflict

Social media use in B2b sales and its impact on competitive intelligence collection and adaptive selling: Examining the role of learning orientation as an enabler

Light at the end of the tunnel: Visitors' virtual reality (versus in-person) attraction site tour-related behavioral intentions during and post-COVID-19

Consumer engagement with self-driving cars: a theory of planned behavior-informed perspective

“Us” to co-create value and hate “them”: examining the interplay of consumer-brand identification, peer identification, value co-creation among consumers, competitor brand hate and individualism

The impact of business-to-business salespeople’s social media use on value co-creation and cross/up-selling: the role of social capital

Value get, value give: The relationships among perceived value, relationship quality, customer engagement, and value consciousness

Activating Corporate Environmental Ethics on the Frontline: A Natural Resource-Based View

Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics

Social media and customer relationship management technologies: Influencing buyer-seller information exchanges

Building customer relationships while achieving sales performance results: Is listening the holy grail of sales?

Harnessing the Power Within: The Consequences of Salesperson Moral Identity and the Moderating Role of Internal Competitive Climate

“Turning role conflict into performance”: assessing the moderating role of self-monitoring, manager trust and manager identification

Salesperson moral identity and value co-creation

“Because you are a part of me”: Assessing the effects of salesperson social media use on job outcomes and the moderating roles of moral identity and gender

From cognition to action: the effect of thought self-leadership strategies and self-monitoring on adaptive selling behavior

Engaging with omnichannel brands: the role of consumer empowerment

Consumers’ health-locus-of-control and social distancing in pandemic-based e-tailing services

A desire for success: Exploring the roles of personal and job resources in determining the outcomes of salesperson social media use

The effects of empathy and listening of salespeople on relationship quality in the retail banking industry: The moderating role of felt stress

The Role of Salespeople in Value Co-Creation and Its Impact on Sales Performance

Sustainability and professional sales: a review and future research agenda

Preparing for, withstanding, and learning from sales crises: Implications and a future research agenda

Can salesperson guilt lead to more satisfied customers? Findings from India

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