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Robotic transformative service research: deploying social robots for consumer well-being during COVID-19 and beyond

Journal of service management, 2020-11, Vol.31 (6), p.1131-1148

2020

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Discounting Humanity: When Consumers are Price Conscious, Employees Appear Less Human

Journal of consumer psychology, 2018-04, Vol.28 (2), p.272-292

2018

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Demographics of increasing populations of the giant barrel sponge Xestospongia muta in the Florida Keys

Ecology (Durham), 2010-02, Vol.91 (2), p.560-570

2010

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Indirect effects of overfishing on Caribbean reefs: sponges overgrow reef-building corals

PeerJ (San Francisco, CA), 2015-04, Vol.3, p.e901-e901

2015

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Understanding and Improving Consumer Reactions to Service Bots

The Journal of consumer research, 2023-12, Vol.50 (4), p.848-863

2023

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The Social Dimension of Service Interactions: Observer Reactions to Customer Incivility

Journal of service research : JSR, 2017-05, Vol.20 (2), p.120-134

2017

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Half human, half machine – augmenting service employees with AI for interpersonal emotion regulation

Journal of service management, 2020-09, Vol.31 (2), p.247-265

2020

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Assessing faculty professional development in STEM higher education: Sustainability of outcomes

Science advances, 2016-03, Vol.2 (3), p.e1501422-e1501422

2016

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Habitat use by sponge-dwelling brittlestars

Marine biology, 2005-01, Vol.146 (2), p.301-313

2005

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Multiple Defensive Roles for Triterpene Glycosides from Two Caribbean Sponges

Oecologia, 2002-03, Vol.131 (1), p.125-136

2002

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Robotic role theory: an integrative review of human–robot service interaction to advance role theory in the age of social robots

Journal of service management, 2022-12, Vol.33 (6), p.27-49

2022

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Multifrequency, Multisatellite Vector Phase-Locked Loop for Robust Carrier Tracking

IEEE journal of selected topics in signal processing, 2009-08, Vol.3 (4), p.674-681

2009

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Using AI to predict service agent stress from emotion patterns in service interactions

Journal of service management, 2021-06, Vol.32 (4), p.581-611

2021

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Prosocial versus instrumental motives for interpersonal emotion regulation

Journal of theoretical social psychology, 2019-04, Vol.3 (2), p.85-96

2019

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A transdisciplinary review and framework of consumer interactions with embodied social robots: Design, delegate, and deploy

International journal of consumer studies, 2022-09, Vol.46 (5), p.1877-1899

2022

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"PREParE SHIPS" for Automated Ship Passages by Modern Decision Support Tools by Exchanging Future Positions

IOP conference series. Materials Science and Engineering, 2020-11, Vol.929 (1), p.12001

2020

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Editorial: Research horizons of smart service technologies – Special section editorial

Journal of service theory and practice, 2024-03, Vol.34 (2), p.157-162

2024

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Patterns of sponge recruitment and growth on a shipwreck corroborate chemical defense resource trade-off

Marine ecology. Progress series (Halstenbek), 2008-09, Vol.368, p.137-143

2008

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Effects of Caribbean sponge extracts on bacterial attachment

Aquatic microbial ecology : international journal, 2003-03, Vol.31 (2), p.175-182

2003

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Reduced-Noise Ionosphere-Free Carrier Smoothed Code

IEEE transactions on aerospace and electronic systems, 2010-01, Vol.46 (1), p.323-334

2010

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Phenotypic plasticity in the Caribbean sponge Callyspongia vaginalis (Porifera: Haplosclerida)

Scientia marina, 2010-09, Vol.74 (3), p.445-453

2010

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Breaking the Cycle: Future Faculty Begin Teaching with Learner-Centered Strategies after Professional Development

CBE life sciences education, 2015-06, Vol.14 (2), p.14:ar22-14:ar22

2015

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Host specialization of an obligate sponge-dwelling brittlestar

Aquatic biology, 2011-01, Vol.12 (1), p.37-46

2011

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Cleaning mutualist or parasite? Classifying the association between the brittlestar Ophiothrix lineata and the Caribbean reef sponge Callyspongia vaginalis

Journal of experimental marine biology and ecology, 2014-05, Vol.454, p.42-48

2014

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Abiotic factors control sponge ecology in Florida mangroves

Marine ecology. Progress series (Halstenbek), 2007-06, Vol.339, p.93-98

2007

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Robotic transformative service research: deploying social robots for consumer well-being during COVID-19 and beyond

Discounting Humanity: When Consumers are Price Conscious, Employees Appear Less Human

Demographics of increasing populations of the giant barrel sponge Xestospongia muta in the Florida Keys

Indirect effects of overfishing on Caribbean reefs: sponges overgrow reef-building corals

Understanding and Improving Consumer Reactions to Service Bots

The Social Dimension of Service Interactions: Observer Reactions to Customer Incivility

Half human, half machine – augmenting service employees with AI for interpersonal emotion regulation

Assessing faculty professional development in STEM higher education: Sustainability of outcomes

Habitat use by sponge-dwelling brittlestars

Multiple Defensive Roles for Triterpene Glycosides from Two Caribbean Sponges

Robotic role theory: an integrative review of human–robot service interaction to advance role theory in the age of social robots

Multifrequency, Multisatellite Vector Phase-Locked Loop for Robust Carrier Tracking

Using AI to predict service agent stress from emotion patterns in service interactions

Prosocial versus instrumental motives for interpersonal emotion regulation

A transdisciplinary review and framework of consumer interactions with embodied social robots: Design, delegate, and deploy

"PREParE SHIPS" for Automated Ship Passages by Modern Decision Support Tools by Exchanging Future Positions

Editorial: Research horizons of smart service technologies – Special section editorial

Patterns of sponge recruitment and growth on a shipwreck corroborate chemical defense resource trade-off

Effects of Caribbean sponge extracts on bacterial attachment

Reduced-Noise Ionosphere-Free Carrier Smoothed Code

Phenotypic plasticity in the Caribbean sponge Callyspongia vaginalis (Porifera: Haplosclerida)

Breaking the Cycle: Future Faculty Begin Teaching with Learner-Centered Strategies after Professional Development

Host specialization of an obligate sponge-dwelling brittlestar

Cleaning mutualist or parasite? Classifying the association between the brittlestar Ophiothrix lineata and the Caribbean reef sponge Callyspongia vaginalis

Abiotic factors control sponge ecology in Florida mangroves

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