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The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service

1, 2019

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The link between emotional labor and organizational culture in Korean bureaucracy: how taxing is tax work? How enforcing is law enforcement?

International Review of Public Administration, 2020, 25(2), , pp.45-60

2020

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Expanding the Toolbox: Why the Citizen-State Encounter Demands It

Public performance & management review, 2021-09, Vol.44 (5), p.1100-1117

Guy, Mary E.

2021

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Public Administration Evolving: From Foundations to the Future

1, 2015

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Emotional Labor and Crisis Response: Working on the Razor's Edge

1, 2011

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Social Equity: Its Legacy, Its Promise

Public administration review, 2012-11, Vol.72 (s1), p.S5-S13

2012

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Comparing public servants' behavior in South Korea and the United States: How emotional labor moderates the relationship between organizational commitment and job performance

Public administration (London), 2023-06, Vol.101 (2), p.406-421

2023

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Emotive Skills Are Work Skills

Public personnel management, 2020-09, Vol.49 (3), p.327-330

Guy, Mary E.

2020

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Cultural competency for the global age

Journal of public affairs education : J-PAE., 2022-07, Vol.28 (3), p.237-250

Guy, Mary E.

2022

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To catch the sparrow that has flown

Journal of public affairs education : J-PAE., 2020-07, Vol.26 (3), p.264-275

Guy, Mary E.

2020

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The Emotional Proletariat in Public Service

Public personnel management, 2021-06, Vol.50 (2), p.183-204

2021

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Emotional Labor, Performance Goal Orientation, and Burnout from the Perspective of Conservation of Resources: A United States/China Comparison

Public performance & management review, 2019-05, Vol.42 (3), p.685-706

2019

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How Emotional Intelligence Mediates Emotional Labor in Public Service Jobs

Review of public personnel administration, 2015-09, Vol.35 (3), p.261-277

2015

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Political skill, organizational justice, and career success in mainland China

International review of administrative sciences, 2018-06, Vol.84 (2), p.371-388

2018

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Where theory and practice meet: Good government, merit-based civil service, and HRM courses

Journal of public affairs education : J-PAE., 2023, Vol.ahead-of-print (ahead-of-print), p.1-15

2023

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How Emotional Labor and Ethical Leadership Affect Job Engagement for Chinese Public Servants

Public personnel management, 2014-03, Vol.43 (1), p.3-24

2014

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Beyond Cognition: Affective Leadership and Emotional Labor

Public administration review, 2009-01, Vol.69 (1), p.6-20

2009

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Seeing gender and its consequences

Journal of public affairs education : J-PAE., 2019-04, Vol.25 (2), p.145-162

2019

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Gender Effects on Emotional Labor in Seoul Metropolitan Area

Public personnel management, 2015-03, Vol.44 (1), p.3-24

2015

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Consequences of Work-Related Emotions: Analysis of a Cross-Section of Public Service Workers

American review of public administration, 2012-01, Vol.42 (1), p.39-53

2012

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Emotional Labor Meanings, Gender, and Culture: A Comparative Assessment

Administrative theory & praxis, 2018-10, Vol.40 (4), p.289-303

2018

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Gender Equity: Rubin, Guy, and Mastracci

Public integrity, 2020-01, Vol.22 (1), p.108-110

2020

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A Tribute to H. George Fredrickson

Perspectives on public management and governance, 2021-03, Vol.4 (1), p.3-13

2021

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The Effectiveness of Self-Managed Work Teams in Government Organizations

Journal of business and psychology, 2011-12, Vol.26 (4), p.531-541

2011

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Making the Affective Turn: The Importance of Feelings in Theory, Praxis, and Citizenship

Administrative theory & praxis, 2018-10, Vol.40 (4), p.281-288

2018

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The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service

The link between emotional labor and organizational culture in Korean bureaucracy: how taxing is tax work? How enforcing is law enforcement?

Expanding the Toolbox: Why the Citizen-State Encounter Demands It

Public Administration Evolving: From Foundations to the Future

Emotional Labor and Crisis Response: Working on the Razor's Edge

Social Equity: Its Legacy, Its Promise

Comparing public servants' behavior in South Korea and the United States: How emotional labor moderates the relationship between organizational commitment and job performance

Emotive Skills Are Work Skills

Cultural competency for the global age

To catch the sparrow that has flown

The Emotional Proletariat in Public Service

Emotional Labor, Performance Goal Orientation, and Burnout from the Perspective of Conservation of Resources: A United States/China Comparison

How Emotional Intelligence Mediates Emotional Labor in Public Service Jobs

Political skill, organizational justice, and career success in mainland China

Where theory and practice meet: Good government, merit-based civil service, and HRM courses

How Emotional Labor and Ethical Leadership Affect Job Engagement for Chinese Public Servants

Beyond Cognition: Affective Leadership and Emotional Labor

Seeing gender and its consequences

Gender Effects on Emotional Labor in Seoul Metropolitan Area

Consequences of Work-Related Emotions: Analysis of a Cross-Section of Public Service Workers

Emotional Labor Meanings, Gender, and Culture: A Comparative Assessment

Gender Equity: Rubin, Guy, and Mastracci

A Tribute to H. George Fredrickson

The Effectiveness of Self-Managed Work Teams in Government Organizations

Making the Affective Turn: The Importance of Feelings in Theory, Praxis, and Citizenship

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