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Customer delight during a crisis: understanding delight through the lens of transformative service research

Journal of service management, 2021-01, Vol.32 (1), p.129-141

2021

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A Field Study of the Antecedents and Performance Consequences of Perceived Accountability

Journal of management, 2014-09, Vol.40 (6), p.1627-1652

2014

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The interactive effect of person and situation on explorative and exploitative behavior

Journal of management & organization, 2022-11, Vol.28 (6), p.1235-1255

2022

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Service amid crisis: the role of supervisor humor and discretionary organizational support

The Journal of services marketing, 2023-02, Vol.37 (2), p.168-183

2023

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Delight spirals: the cause and consequence of employee perceived customer delight

Journal of service theory and practice, 2020-05, Vol.30 (2), p.149-170

2020

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The influence of individual regulatory focus and accountability form in a high performance work system

Journal of business research, 2016-09, Vol.69 (9), p.3332-3340

2016

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Miles and Snow’s strategic typology redux through the lens of ambidexterity

International journal of organizational analysis (2005), 2019-09, Vol.27 (4), p.925-946

2019

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One foot in Babylon, the other in a startup: The influence of job and employment alternatives on joiner commitment

International journal of entrepreneurial behaviour & research, 2018-09, Vol.24 (5), p.1036-1060

2018

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When R&D spending is not enough: The critical role of culture when you really want to innovate

Human resource management, 2010-07, Vol.49 (4), p.767-792

2010

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This is only a test: a machine-graded improvement to the multiple-choice and true-false examination

Teaching in higher education, 2012-04, Vol.17 (2), p.193-207

2012

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Accountability in a Performance Appraisal Context: The Effect of Audience and Form of Accounting on Rater Response and Behavior

Journal of management, 2007-04, Vol.33 (2), p.223-252

2007

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Hedging Their Bets: A Longitudinal Study of The Trade-Offs Between Task and Contextual Performance in a Sales Organization

The Journal of personal selling & sales management, 2012-10, Vol.32 (4), p.451-471

2012

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Competitive Bluffing: An Examination of a Common Practice and Its Relationship with Performance

Journal of business ethics, 2009-07, Vol.87 (4), p.535-553

2009

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Perceptions of accountability in family business: Using accountability theory to understand differences between family and nonfamily executives

Journal of family business strategy, 2013-12, Vol.4 (4), p.233-244

2013

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The Indirect Relationship between Organizational-Level Knowledge Worker Turnover and Innovation: An Integrated Application of Related Literature

The learning organization, 2009-03, Vol.16 (2), p.143-167

2009

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The Interacting Effects of Accountability and Individual Differences on Rater Response to a Performance-Rating Task

Journal of applied social psychology, 2006-04, Vol.36 (4), p.795-819

2006

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Should you follow your gut? The impact of expertise on intuitive hiring decisions for complex jobs

Journal of management & organization, 2021-04, p.1-21

2021

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Governing joint ventures: tension among principals’ dominant logic on human motivation and behavior

Journal of management and governance, 2007-01, Vol.11 (3), p.261-283

2007

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One foot in Babylon, the other in a startup

International journal of entrepreneurial behaviour & research, 2018-07, Vol.24 (5), p.1036-1060

2018

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From “me against you” to “us against them”: alliance formation based on inter-alliance rivalry

Scandinavian journal of management, 2003, Vol.19 (2), p.135-152

2003

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A Strong Inference Test of the Effects of Strategic Interdependence on the JV Control-Performance Relationship

Journal of Business and Management, 2007-07, Vol.13 (2), p.127

2007

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Dynamic Decision Making: Individual Attributes And Behavior in a Challenge Dice Game

Business and economic research, 2013-04, Vol.3 (1)

2013

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The indirect relationship between organizationallevel knowledge worker turnover and innovation

The learning organization, 2009-03, Vol.16 (2), p.143-167

2009

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The indirect relationship between organizational-level knowledge worker turnover and innovation

The learning organization, 2009-03, Vol.16 (2), p.143-167

2009

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Customer delight during a crisis: understanding delight through the lens of transformative service research

A Field Study of the Antecedents and Performance Consequences of Perceived Accountability

The interactive effect of person and situation on explorative and exploitative behavior

Service amid crisis: the role of supervisor humor and discretionary organizational support

Delight spirals: the cause and consequence of employee perceived customer delight

The influence of individual regulatory focus and accountability form in a high performance work system

Miles and Snow’s strategic typology redux through the lens of ambidexterity

One foot in Babylon, the other in a startup: The influence of job and employment alternatives on joiner commitment

When R&D spending is not enough: The critical role of culture when you really want to innovate

This is only a test: a machine-graded improvement to the multiple-choice and true-false examination

Accountability in a Performance Appraisal Context: The Effect of Audience and Form of Accounting on Rater Response and Behavior

Hedging Their Bets: A Longitudinal Study of The Trade-Offs Between Task and Contextual Performance in a Sales Organization

Competitive Bluffing: An Examination of a Common Practice and Its Relationship with Performance

Perceptions of accountability in family business: Using accountability theory to understand differences between family and nonfamily executives

The Indirect Relationship between Organizational-Level Knowledge Worker Turnover and Innovation: An Integrated Application of Related Literature

The Interacting Effects of Accountability and Individual Differences on Rater Response to a Performance-Rating Task

Should you follow your gut? The impact of expertise on intuitive hiring decisions for complex jobs

Governing joint ventures: tension among principals’ dominant logic on human motivation and behavior

One foot in Babylon, the other in a startup

From “me against you” to “us against them”: alliance formation based on inter-alliance rivalry

A Strong Inference Test of the Effects of Strategic Interdependence on the JV Control-Performance Relationship

Dynamic Decision Making: Individual Attributes And Behavior in a Challenge Dice Game

The indirect relationship between organizationallevel knowledge worker turnover and innovation

The indirect relationship between organizational-level knowledge worker turnover and innovation

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