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Exploring the role of social capital in facilitating supply chain resilience

Supply chain management, 2013-04, Vol.18 (3), p.324-336

2013

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Exploring the Barriers to Learning from Crisis: Organizational Learning and Crisis

Management learning, 2007-11, Vol.38 (5), p.519-538

2007

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The Failure of Organizational Learning from Crisis - A Matter of Life and Death?

Journal of contingencies and crisis management, 2009-09, Vol.17 (3), p.157-168

Elliott, Dominic

2009

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Policy and Practice: Recursive Learning From Crisis

Group & organization management, 2010-10, Vol.35 (5), p.572-605

2010

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Crisis management and services marketing

The Journal of services marketing, 2005-08, Vol.19 (5), p.336-345

2005

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The impact of perceived justice on consumers' emotional responses to service complaint experiences

The Journal of services marketing, 2005-08, Vol.19 (5), p.261-270

2005

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The impact of choice on fairness in the context of service recovery

The Journal of services marketing, 2005-08, Vol.19 (5), p.271-279

2005

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Cultural Readjustment After Crisis: Regulation and Learning from Crisis Within the UK Soccer Industry

Journal of management studies, 2006-03, Vol.43 (2), p.289-317

2006

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Using social capital to organise for success? A case study of public–private interface in the UK Highways Agency

Policy & society, 2011-05, Vol.30 (2), p.101-113

2011

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When service failure is not service failure: an exploration of the forms and motives of "illegitimate" customer complaining

The Journal of services marketing, 2005-08, Vol.19 (5), p.321-335

2005

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Business Continuity Management: Time for a Strategic Role?

Long range planning, 2004, Vol.37 (5), p.386-386

2004

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Football stadia disasters in the United Kingdom: learning from tragedy?

Industrial & environmental crisis quarterly, 1993-09, Vol.7 (3), p.205-229

1993

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Business Continuity Management: time for a strategic role?

Long range planning, 2004-10, Vol.37 (5), p.435-457

2004

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Public Inquiry: Panacea or Placebo?

Journal of contingencies and crisis management, 2002-03, Vol.10 (1), p.14-25

2002

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Cultural readjustment after crisis: regulation and learning from crisis within the UK soccer industry

Journal of management studies, 2005-03, Vol.43 (2), p.289-318

2005

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A theatrical perspective on service performance evaluation: The customer-critic approach

Journal of marketing management, 2011-05, Vol.27 (5-6), p.477-502

2011

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On Organizations and Strategy

British Journal of Management, 2005-06, Vol.16 (2), p.169-173

Elliott, Dominic

2005

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Editorial

Risk management (Leicestershire, England), 2005-01, Vol.7 (1), p.7-7

Elliott, Dominic

2005

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Marketing Managers' Perceptions of Value Cocreation

Service science (Hanover, Md.), 2013-03, Vol.5 (1), p.4-16

2013

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Editorial

Risk management (Leicestershire, England), 2004-10, Vol.6 (4), p.7-8

Elliott, Dominic

2004

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Risk and crisis management

Routledge Handbook of Football Business and Management, 2019, p.334-350

1, 2019

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Developing BTB relationships through direct marketing: customers' perceptions

Direct marketing : an international journal, 2009-08, Vol.3 (3), p.203-221

2009

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Corporate Crime

Risk management (Leicestershire, England), 2002-01, Vol.4 (1), p.72-73

Elliott, Dominic

2002

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Aberfan: Government and Disasters

Risk management (Leicestershire, England), 2002-01, Vol.4 (1), p.72-72

Elliott, Dominic

2002

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The International Library of Management: Risk Management, Volumes I and II

Risk management (Leicestershire, England), 2001-10, Vol.3 (4), p.75-76

Elliott, Dominic

2001

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Exploring the role of social capital in facilitating supply chain resilience

Exploring the Barriers to Learning from Crisis: Organizational Learning and Crisis

The Failure of Organizational Learning from Crisis - A Matter of Life and Death?

Policy and Practice: Recursive Learning From Crisis

Crisis management and services marketing

The impact of perceived justice on consumers' emotional responses to service complaint experiences

The impact of choice on fairness in the context of service recovery

Cultural Readjustment After Crisis: Regulation and Learning from Crisis Within the UK Soccer Industry

Using social capital to organise for success? A case study of public–private interface in the UK Highways Agency

When service failure is not service failure: an exploration of the forms and motives of "illegitimate" customer complaining

Business Continuity Management: Time for a Strategic Role?

Football stadia disasters in the United Kingdom: learning from tragedy?

Business Continuity Management: time for a strategic role?

Public Inquiry: Panacea or Placebo?

Cultural readjustment after crisis: regulation and learning from crisis within the UK soccer industry

A theatrical perspective on service performance evaluation: The customer-critic approach

On Organizations and Strategy

Editorial

Marketing Managers' Perceptions of Value Cocreation

Editorial

Risk and crisis management

Developing BTB relationships through direct marketing: customers' perceptions

Corporate Crime

Aberfan: Government and Disasters

The International Library of Management: Risk Management, Volumes I and II

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