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1st edition, 2023
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Second edition, 2024
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Computers in human behavior, 2018-10, Vol.87, p.192-206
2018
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The International journal of quality & reliability management, 2015-03, Vol.32 (3), p.291-307
2015
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The International journal of quality & reliability management, 2020-12, Vol.37 (9/10), p.1209-1232
2020
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Total quality management & business excellence, 2024-02, Vol.35 (3-4), p.341-371
2024
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International journal of lean six sigma, 2014-02, Vol.5 (1), p.45-61
2014
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Total quality management & business excellence, 2019-04, Vol.30 (5-6), p.660-681
2019
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The International journal of quality & reliability management, 2017-01, Vol.34 (9), p.1402-1411
2017
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Engineering management journal, 2015-10, Vol.27 (4), p.177-187
2015
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Total quality management & business excellence, 2020-02, Vol.31 (3-4), p.231-244
2020
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JCO global oncology, 2022-05, Vol.8 (8), p.e2100284-e2100284
2022
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Total quality management & business excellence, 2023-05, Vol.34 (7-8), p.827-846
2023
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Total quality management & business excellence, 2019-04, Vol.30 (5-6), p.613-625
2019
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European journal of operational research, 2015-11, Vol.246 (3), p.907-915
2015
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Competitive priorities and engagement: can they be a source of satisfaction? Customer-centered model
2024
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Total quality management & business excellence, 2021-04, Vol.32 (5-6), p.528-540
2021
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International journal of health care quality assurance, 2019-02, Vol.32 (1), p.137-151
2019
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The International journal of quality & reliability management, 2023-01, Vol.40 (1), p.25-52
2023
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