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Analysis of the effectiveness of e-customer service platforms on customer satisfaction at ABSA, Botswana
International Journal of Research in Business and Social Science, 2023-02, Vol.12 (1), p.57-71
2023
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The nexus between customer service platforms (SMS) and customer satisfaction in the retail clothing stores
International Journal of Research in Business and Social Science, 2023-02, Vol.12 (1), p.14-21
2023
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The impact of urbanization on housing shortages in Gaborone, Botswana
International Journal of Research in Business and Social Science (2147- 4478), 2022-12, Vol.11 (10), p.423-429
2022
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Effectiveness of traditional and digital advertising platforms for the marketing of tourism
International Journal of Research in Business and Social Science, 2022-12, Vol.11 (10), p.1-12
2022
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A critical psychometrical analysis of customer relationship management practices in the Local Government Authorities in SADC
International Journal of Research in Business and Social Science (2147- 4478), 2022-12, Vol.11 (9), p.416-428
2022
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Factors and Challenges Affecting the Tourism Sector: An In-Depth Analysis of Botswana’s Tourism
Expert Journal of Marketing, 2023-10, Vol.11 (2), p.118-135
2023
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Emergent marketing strategies and their influence on the Customer Value Proposition of Fast-Moving Consumer Goods (FMCG) businesses during Covid 19 Pandemic in Botswana
International Journal of Research in Business and Social Science, 2023-03, Vol.12 (2), p.40-53
2023
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Exploring the effects of remote work on employee productivity in Botswana amidst the COVID-19 Pandemic
International Journal of Research in Business and Social Science, 2023-01, Vol.12 (6), p.101-117
2023
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INFLUENCE OF PSYCHOLOGICAL ANTECEDENTS OF CONSUMER DECISION-MAKING STYLES ON MILLENNIAL CONSUMER’S INNOVATIVENESS IN BOTSWANA
Eurasian journal of business and management, 2021, Vol.9 (1), p.1-13
2021
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Exploring the effects of remote work on employee productivity in Botswana amidst the COVID-19 Pandemic
International Journal of Research in Business and Social Science (2147- 4478), 2023-09, Vol.12 (6), p.101-117
2023
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The Impact of Family Governance on the Sustainability and Continuity of Family Businesses in Botswana
International journal of marketing studies, 2019-11, Vol.11 (4), p.113
2019
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The Influence of After Sales Services on Marketing Performance in the Retail Sector in Botswana
Dutch Journal of Finance and Management, 2020, Vol.4 (1), p.em0060
2020
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The Impact of Covid-19 on Employees' Work-Life Balance: A Case Study of Botswana Unified Revenue
International Journal of Research in Business and Social Science, 2023-01, Vol.12 (6), p.118-133
2023
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The nexus between brand consciousness and psychological antecedents of consumers’ decision-making styles
International Journal of Research in Business and Social Science, 2022-12, Vol.11 (10), p.46-54
2022
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The effect of visioning on digital transformation in the insurance industry
International Journal of Research in Business and Social Science, 2023-03, Vol.12 (2), p.23-29
2023
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Examining the effects of remote work arrangements implemented during the COVID-19 pandemic on the overall wellness of employees at Botswana Unified Revenue Services (BURS)
International Journal of Research in Business and Social Science, 2023-01, Vol.12 (6), p.367-379
2023
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The Psychometric Properties of Customer Relationship Management Framework in the Local Government Authorities in Zimbabwe
Dutch Journal of Finance and Management, 2020, Vol.4 (2), p.em0069
2020
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Image Differentiation for Competitive Advantage in the Private Tertiary Education Institutions in Botswana
Dutch Journal of Finance and Management, 2020, Vol.4 (1), p.em0063
2020
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Critical Success Factors in Customer Relationship Management Strategy in the Local Government Authorities in Zimbabwe
International journal of marketing studies, 2019-11, Vol.11 (4), p.99
2019
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Assessment of the Effectiveness of Traditional Media for the Promotion of Tourism in This Digital Age in KwaZulu-Natal South Africa
Business and management studies (Print), 2019-10, Vol.5 (4), p.36
2019
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The Credibility of Traditional and Online Media for the Promotion of Tourism in the Contemporary Tourism Marketing Environment in Durban South Africa
Business and management studies (Print), 2019-10, Vol.5 (4), p.24
2019
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The Importance of Customer Relationship Management in the Local Government Authorities in Zimbabwe
Applied economics and finance, 2019-09, Vol.6 (6), p.15
2019
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Key Factors in Customer Relationship Management Strategy Success in the Local Government Authorities
Applied economics and finance, 2019-06, Vol.6 (4), p.72
2019
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Assessment of the effect of resource allocation on digital transformation in the Zimbabwean life insurance industry
International Journal of Research in Business and Social Science, 2023-02, Vol.12 (1), p.174-178
2023
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Personnel Differentiation for Competitive Advantage in the Private Tertiary Education Institutions in Botswana
International journal of marketing studies, 2020-02, Vol.12 (1), p.23
2020
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