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How customers cope with service failure? A study of brand reputation and customer satisfaction

Journal of business research, 2015-03, Vol.68 (3), p.665-674

2015

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Travelers’ Psychological Ownership: A Systematic Review and Future Research Agenda

Journal of travel research, 2023-11, Vol.62 (8), p.1623-1646

2023

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Modeling the causes of food wastage in Indian perishable food supply chain

Resources, conservation and recycling, 2016-11, Vol.114, p.153-167

2016

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Value co-creation with Internet of things technology in the retail industry

Journal of marketing management, 2017-01, Vol.33 (1-2), p.7-31

2017

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Being unconventional: The impact of unconventional packaging messages on impulsive purchases

Psychology & marketing, 2023-10, Vol.40 (10), p.1913-1932

2023

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Antecedents and consequences of university brand identification

Journal of business research, 2016-08, Vol.69 (8), p.3023-3032

2016

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Changes in tropical cyclone activity in north Indian Ocean during satellite era (1981–2014)

International journal of climatology, 2018-05, Vol.38 (6), p.2819-2837

2018

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Nanoinfluencer marketing: How message features affect credibility and behavioral intentions

Journal of business research, 2021-11, Vol.136, p.293-304

2021

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Letting go or getting back: How organization culture shapes frontline employee response to customer incivility

Journal of business research, 2020-04, Vol.111, p.1-11

2020

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Customers’ emotion regulation strategies in service failure encounters

European journal of marketing, 2017-05, Vol.51 (5/6), p.960-982

2017

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Assessing the Effectiveness of Environmental Sustainability Performance Communication in Tourism: Mediation and Moderation Effects

Journal of travel research, 2024-11, Vol.63 (8), p.1933-1952

2024

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Determinants of negative word-of-mouth communication using social networking sites

Information & management, 2016-06, Vol.53 (4), p.528-540

2016

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A randomized controlled trial on a minimally invasive microsurgical versus conventional procedure for the management of localized gingival recession in esthetic zone using alloderm

Journal of pharmacy & bioallied science, 2021-06, Vol.13 (5), p.476-483

2021

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Are cynical customers satisfied differently? Role of negative inferred motive and customer participation in service recovery

Journal of business research, 2018-05, Vol.86, p.109-118

2018

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Management of Persistent Diplopia and Epiphora in Mismanaged Orbital Blowout Fracture – A Case Report

Indian journal of dental research, 2024-04, Vol.35 (2), p.245-248

2024

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Protein selection using yeast surface display

Methods (San Diego, Calif.), 2013-03, Vol.60 (1), p.15-26

2013

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NEGOTIATING POVERTY LINE-STUDY ON DENSITY EFFECT AROUND THE POVERTY LINE FOR INDIAN STATES

Singapore economic review, 2020-12, Vol.65 (supp01), p.139-160

BALAJI, M.

2020

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Effectiveness of Travel Social Media Influencers: A Case of Eco-Friendly Hotels

Journal of travel research, 2022-05, Vol.61 (5), p.1138-1155

2022

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Comment on “gemcitabine, PI3kinase-Akt pathway inhibition and radiation in human glioma cell lines” by M.S. Elnaggar et al.1

Medical oncology (Northwood, London, England), 2024-09, Vol.41 (10), p.248, Article 248

2024

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Past, Present, and Future of Affinity-based Cell Separation Technologies

Acta biomaterialia, 2020-08, Vol.112, p.29-51

2020

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The Role of Robotics in Dental Implants

Indian journal of dental research, 2024-06, Vol.35 (1), p.1-1

Balaji, S. M.

2024

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Dental Research and Noncommunicable Diseases

Indian journal of dental research, 2024-04, Vol.35 (2), p.125-125

Balaji, S. M.

2024

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Green hotel adoption: a personal choice or social pressure?

International journal of contemporary hospitality management, 2019-09, Vol.31 (8), p.3287-3305

2019

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Diethylbenzene and ethyltoluene adsorption studies on novel beta antimonide phosphorus nanosheets—a first-principle study

Journal of molecular modeling, 2024-07, Vol.30 (7), p.212, Article 212

2024

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The Oral Microbiome’s Impact on Systemic Health Introduction

Indian journal of dental research, 2023-10, Vol.34 (4), p.349-349

Balaji, S. M.

2023

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How customers cope with service failure? A study of brand reputation and customer satisfaction

Travelers’ Psychological Ownership: A Systematic Review and Future Research Agenda

Modeling the causes of food wastage in Indian perishable food supply chain

Value co-creation with Internet of things technology in the retail industry

Being unconventional: The impact of unconventional packaging messages on impulsive purchases

Antecedents and consequences of university brand identification

Changes in tropical cyclone activity in north Indian Ocean during satellite era (1981–2014)

Nanoinfluencer marketing: How message features affect credibility and behavioral intentions

Letting go or getting back: How organization culture shapes frontline employee response to customer incivility

Customers’ emotion regulation strategies in service failure encounters

Assessing the Effectiveness of Environmental Sustainability Performance Communication in Tourism: Mediation and Moderation Effects

Determinants of negative word-of-mouth communication using social networking sites

A randomized controlled trial on a minimally invasive microsurgical versus conventional procedure for the management of localized gingival recession in esthetic zone using alloderm

Are cynical customers satisfied differently? Role of negative inferred motive and customer participation in service recovery

Management of Persistent Diplopia and Epiphora in Mismanaged Orbital Blowout Fracture – A Case Report

Protein selection using yeast surface display

NEGOTIATING POVERTY LINE-STUDY ON DENSITY EFFECT AROUND THE POVERTY LINE FOR INDIAN STATES

Effectiveness of Travel Social Media Influencers: A Case of Eco-Friendly Hotels

Comment on “gemcitabine, PI3kinase-Akt pathway inhibition and radiation in human glioma cell lines” by M.S. Elnaggar et al.1

Past, Present, and Future of Affinity-based Cell Separation Technologies

The Role of Robotics in Dental Implants

Dental Research and Noncommunicable Diseases

Green hotel adoption: a personal choice or social pressure?

Diethylbenzene and ethyltoluene adsorption studies on novel beta antimonide phosphorus nanosheets—a first-principle study

The Oral Microbiome’s Impact on Systemic Health Introduction

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