UB Paderborn / Katalog / Suche / in CDI

Sortiert nach

Einfacher Volltextzugriff von (fast) überall

Installieren Sie die LibKey Nomad-Browsererweiterung und erhalten Sie von vielen Webseiten einfachen Zugriff auf lizenzierte Volltexte oder Open Access Publikationen. Mehr erfahren...

The effects of social- and self-motives on the intentions to share positive and negative word of mouth

Journal of the Academy of Marketing Science, 2013-09, Vol.41 (5), p.531-546

2013

Volltextzugriff (PDF)

Taking the measure of net promoter score: An assessment of construct and predictive validity

International journal of market research, 2024-05, Vol.66 (2-3), p.278-302

2024

Volltextzugriff (PDF)

The Role of Customer Orientation as a Moderator of the Job Demand–Burnout–Performance Relationship: A Surface-Level Trait Perspective

Journal of retailing, 2009-12, Vol.85 (4), p.480-492

2009

Volltextzugriff (PDF)

The Effect of Management Commitment to Service Quality on Employees' Affective and Performance Outcomes

Journal of the Academy of Marketing Science, 2003-06, Vol.31 (3), p.272-286

2003

Volltextzugriff (PDF)

Linking Perceived Quality and Customer Satisfaction to Store Traffic and Revenue Growth

Decision sciences, 2004-11, Vol.35 (4), p.713-737

2004

Volltextzugriff (PDF)

Dimensions of hotel choice criteria: congruence between business and leisure travelers

International journal of hospitality management, 2005-09, Vol.24 (3), p.359-367

2005

Volltextzugriff (PDF)

Retail store loyalty: a comparison of two customer segments

International journal of retail & distribution management, 2009-05, Vol.37 (6), p.477-492

2009

Volltextzugriff (PDF)

Work-Family Conflict and Organisationally Valued Outcomes: The Moderating Role of Decision Latitude in Five National Contexts

Applied psychology, 2014-01, Vol.63 (1), p.62-95

2014

Volltextzugriff (PDF)

The effects of organizational and personal resources on stress, engagement, and job outcomes

International journal of hospitality management, 2018-08, Vol.74, p.147-161

2018

Volltextzugriff (PDF)

Gender-choice behavior linkages: an investigation in the hospitality industry

Tourism and hospitality management, 2015-12, Vol.21 (2), p.191-202

2015

Volltextzugriff (PDF)

Work engagement and turnover intentions: Correlates and customer orientation as a moderator

International journal of contemporary hospitality management, 2017-01, Vol.29 (6), p.1580-1598

2017

Volltextzugriff (PDF)

Relationships between organizational support, customer orientation, and work outcomes: A study of frontline bank employees

International journal of bank marketing, 2010-01, Vol.28 (3), p.222-238

2010

Volltextzugriff (PDF)

Success Factors in Product Seeding: The Role of Homophily

Journal of retailing, 2015-03, Vol.91 (1), p.68-88

2015

Volltextzugriff (PDF)

The role of customer entertainment in B2B sales strategy: Comparative insights from professional buyers and salespeople

Industrial marketing management, 2021-01, Vol.92, p.190-201

2021

Volltextzugriff (PDF)

Effects of frontline employee role overload on customer responses and sales performance: Moderator and mediators

European journal of marketing, 2017-01, Vol.51 (2), p.282-303

2017

Volltextzugriff (PDF)

Does positive affectivity moderate the effect of burnout on job outcomes? An empirical investigation among hotel employees

Journal of human resources in hospitality & tourism, 2018-07, Vol.17 (3), p.360-374

2018

Volltextzugriff (PDF)

Interactive effects of personal and organizational resources on frontline bank employees’ job outcomes: The mediating role of person-job fit

International journal of bank marketing, 2015-10, Vol.33 (7), p.884-903

2015

Volltextzugriff (PDF)

The Effects of Perceived Management Concern for Frontline Employees and Customers on Turnover Intentions: Moderating Role of Employment Status

Journal of service research : JSR, 2007-05, Vol.9 (4), p.356-371

2007

Volltextzugriff (PDF)

Customer orientation as a buffer against job burnout

The Service industries journal, 2012-01, Vol.32 (1), p.5-16

2012

Volltextzugriff (PDF)

How store managers’ employee climate perceptions affect frontline employee, customer and store performance outcomes: an examination in the small-store setting

European journal of marketing, 2021-10, Vol.55 (10), p.2620-2648

2021

Volltextzugriff (PDF)

Affectivity and organizational politics as antecedents of burnout among frontline hotel employees

International journal of hospitality management, 2012-03, Vol.31 (1), p.66-75

2012

Volltextzugriff (PDF)

Measuring service quality of banks: Scale development and validation

Journal of retailing and consumer services, 2005-09, Vol.12 (5), p.373-383

2005

Volltextzugriff (PDF)

Work engagement and turnover intentions

International journal of contemporary hospitality management, 2017-06, Vol.29 (6), p.1580-1598

2017

Volltextzugriff (PDF)

The Influence of CEO Gender on Market Orientation and Performance in Service Small and Medium-Sized Service Businesses

Journal of small business management, 2010-10, Vol.48 (4), p.475-496

2010

Volltextzugriff (PDF)

Modeling patronage behavior: a tri-partite conceptualization

The Journal of consumer marketing, 2009-10, Vol.26 (7), p.516-526

2009

Volltextzugriff (PDF)

1 – 25 von 135

Suche als RSS-Feed

Suchergebnisse filtern

Filter anzeigen

Nur zeigen

Geprüft (Peer-Review)
(110)
Mit Volltextzugriff
(128)

Publikationsform

Sprache

Englisch
(135)

Erscheinungsjahr

n.n

Thema

15 weitere anzeigen...

Weniger anzeigen...

Menü

Weitere Dienste

Einstellungen

The effects of social- and self-motives on the intentions to share positive and negative word of mouth

Taking the measure of net promoter score: An assessment of construct and predictive validity

The Role of Customer Orientation as a Moderator of the Job Demand–Burnout–Performance Relationship: A Surface-Level Trait Perspective

The Effect of Management Commitment to Service Quality on Employees' Affective and Performance Outcomes

Linking Perceived Quality and Customer Satisfaction to Store Traffic and Revenue Growth

Dimensions of hotel choice criteria: congruence between business and leisure travelers

Retail store loyalty: a comparison of two customer segments

Work-Family Conflict and Organisationally Valued Outcomes: The Moderating Role of Decision Latitude in Five National Contexts

The effects of organizational and personal resources on stress, engagement, and job outcomes

Gender-choice behavior linkages: an investigation in the hospitality industry

Work engagement and turnover intentions: Correlates and customer orientation as a moderator

Relationships between organizational support, customer orientation, and work outcomes: A study of frontline bank employees

Success Factors in Product Seeding: The Role of Homophily

The role of customer entertainment in B2B sales strategy: Comparative insights from professional buyers and salespeople

Effects of frontline employee role overload on customer responses and sales performance: Moderator and mediators

Does positive affectivity moderate the effect of burnout on job outcomes? An empirical investigation among hotel employees

Interactive effects of personal and organizational resources on frontline bank employees’ job outcomes: The mediating role of person-job fit

The Effects of Perceived Management Concern for Frontline Employees and Customers on Turnover Intentions: Moderating Role of Employment Status

Customer orientation as a buffer against job burnout

How store managers’ employee climate perceptions affect frontline employee, customer and store performance outcomes: an examination in the small-store setting

Affectivity and organizational politics as antecedents of burnout among frontline hotel employees

Measuring service quality of banks: Scale development and validation

Work engagement and turnover intentions

The Influence of CEO Gender on Market Orientation and Performance in Service Small and Medium-Sized Service Businesses

Modeling patronage behavior: a tri-partite conceptualization

Suchergebnisse filtern