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Understanding the mediated moderating role of customer expectations in the customer satisfaction model: The case of casinos

Tourism management (1982), 2013-06, Vol.36, p.188-199

2013

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The problem of rapid tourism growth – an overview of the strategic question

Worldwide Hospitality and Tourism Themes, 2017-06, Vol.9 (3), p.252-259

Dioko, Leonardo (Don) A.N

2017

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Branding destinations versus branding hotels in a gaming destination—Examining the nature and significance of co-branding effects in the case study of Macao

International journal of hospitality management, 2012-06, Vol.31 (2), p.554-563

2012

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Progress and trends in destination branding and marketing – a brief and broad review

International journal of culture, tourism and hospitality research, 2016-03, Vol.10 (1), p.5-13

Dioko, Leonardo (Don) A.N

2016

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Reflections on the theme issue outcomes

Worldwide hospitality and tourism themes, 2017-06, Vol.9 (3), p.369-375

2017

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Conclusion: managing rapid tourism growth

Worldwide hospitality and tourism themes, 2017-06, Vol.9 (3), p.361-368

Dioko, Leonardo (Don) A.N

2017

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Price competitiveness and government incentives for simulating the meetings industry: A critical look at the case of Macau

International journal of event and festival management, 2015-03, Vol.6 (1), p.39-53

2015

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Services management and the growing number of Asian travellers – what needs re-thinking?

Worldwide hospitality and tourism themes, 2016-02, Vol.8 (1), p.4-11

2016

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What needs re-thinking in services management in the dawning age of Asian travellers?

Worldwide hospitality and tourism themes, 2016-02, Vol.8 (1), p.97-104

2016

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Reflections on the theme issue outcomes

Worldwide hospitality and tourism themes, 2016-02, Vol.8 (1), p.105-110

2016

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Signs of imminent collapse: Can hotel bankruptcy or failure be predicted from guest reviews?

International journal of hospitality management, 2024-05, Vol.119, p.103711, Article 103711

2024

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Killed while traveling – Trends in tourism-related mortality, injuries, and leading causes of tourist deaths from published English news reports, 2000–2017 (1H)

Tourism management (1982), 2019-02, Vol.70, p.103-123

2019

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The Content and Structure of Tourism and Public Policies: A Temporal Analysis of Stability and Change

Cornell hospitality quarterly, 2024-02, Vol.65 (1), p.7-33

Dioko, Leonardo (Don) A. N.

2024

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Talent management in hospitality during the COVID-19 pandemic in Macao: a contingency approach

International journal of contemporary hospitality management, 2023-07, Vol.35 (8), p.2773-2792

2023

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Evolving self-conceptions of Chinese travellers suggested by their travel photo-sharing behaviours

Journal of hospitality and tourism management, 2022-09, Vol.52, p.331-340

2022

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Travel, transformation, and enlightenment in film: a critical review

Current issues in tourism, 2022-08, Vol.25 (16), p.2557-2570

2022

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Emerging challenges for branded budget hotels in India: Thematic analysis of managers’ perceptions and customer expectations

Worldwide hospitality and tourism themes, 2016-02, Vol.8 (1), p.61-82

2016

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Work attitudes of Generation Y in Macau’s hotel industry: management’s perspective

Worldwide hospitality and tourism themes, 2016-02, Vol.8 (1), p.83-96

2016

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Attention, emotion and hedonic service experiences: Managing and delivering services in the Asian Century

Worldwide hospitality and tourism themes, 2016-01, Vol.8 (1), p.53-60

2016

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A model for managing service encounters for neo-luxury consumers

Worldwide hospitality and tourism themes, 2016-02, Vol.8 (1), p.41-52

2016

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Conceptualising the impact of culture and language upon hospitality service management

Worldwide hospitality and tourism themes, 2016-02, Vol.8 (1), p.12-28

2016

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US and Chinese perceptions of simulated US courtesy

Worldwide hospitality and tourism themes, 2016-02, Vol.8 (1), p.29-40

2016

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Attracting Convention and Exhibition Attendance to Complex MICE Venues: Emerging Data from Macao

The international journal of tourism research, 2014-03, Vol.16 (2), p.169-179

2014

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Editorial

Worldwide hospitality and tourism themes, 2017-06, Vol.9 (3), p.250-251

2017

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Residents’ quality of life and visitors’ quality of experience

Worldwide hospitality and tourism themes, 2017-06, Vol.9 (3), p.349-360

2017

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Understanding the mediated moderating role of customer expectations in the customer satisfaction model: The case of casinos

The problem of rapid tourism growth – an overview of the strategic question

Branding destinations versus branding hotels in a gaming destination—Examining the nature and significance of co-branding effects in the case study of Macao

Progress and trends in destination branding and marketing – a brief and broad review

Reflections on the theme issue outcomes

Conclusion: managing rapid tourism growth

Price competitiveness and government incentives for simulating the meetings industry: A critical look at the case of Macau

Services management and the growing number of Asian travellers – what needs re-thinking?

What needs re-thinking in services management in the dawning age of Asian travellers?

Reflections on the theme issue outcomes

Signs of imminent collapse: Can hotel bankruptcy or failure be predicted from guest reviews?

Killed while traveling – Trends in tourism-related mortality, injuries, and leading causes of tourist deaths from published English news reports, 2000–2017 (1H)

The Content and Structure of Tourism and Public Policies: A Temporal Analysis of Stability and Change

Talent management in hospitality during the COVID-19 pandemic in Macao: a contingency approach

Evolving self-conceptions of Chinese travellers suggested by their travel photo-sharing behaviours

Travel, transformation, and enlightenment in film: a critical review

Emerging challenges for branded budget hotels in India: Thematic analysis of managers’ perceptions and customer expectations

Work attitudes of Generation Y in Macau’s hotel industry: management’s perspective

Attention, emotion and hedonic service experiences: Managing and delivering services in the Asian Century

A model for managing service encounters for neo-luxury consumers

Conceptualising the impact of culture and language upon hospitality service management

US and Chinese perceptions of simulated US courtesy

Attracting Convention and Exhibition Attendance to Complex MICE Venues: Emerging Data from Macao

Editorial

Residents’ quality of life and visitors’ quality of experience

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