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The influence of social media in creating expectations. An empirical study for a tourist destination

Annals of tourism research, 2017-07, Vol.65, p.60-70

2017

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User-Generated Content Sources in Social Media: A New Approach to Explore Tourist Satisfaction

Journal of travel research, 2019-02, Vol.58 (2), p.253-265

2019

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Network market orientation as a relational governance mechanism to public-private partnerships

Journal of business research, 2020-12, Vol.121, p.268-282

2020

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Guest editorial: Consumer vulnerability in the banking context

International journal of bank marketing, 2024-08, Vol.42 (6), p.1145-1147

2024

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Sustainable service ecosystems from the transformative value perspective: A study in tourism destinations

Corporate social-responsibility and environmental management, 2023-01, Vol.30 (1), p.342-357

2023

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Customer equity and CLV in Spanish telecommunication services

Journal of business research, 2016-10, Vol.69 (10), p.4694-4705

2016

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Consequences of customer engagement and customer self-brand connection

The Journal of services marketing, 2018-07, Vol.32 (4), p.387-399

2018

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Network market and entrepreneurial orientations as facilitators of international performance in born globals. The mediating role of ambidextrous dynamic capabilities

Journal of business research, 2021-12, Vol.137, p.430-443

2021

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Does Emotional Intelligence Influence Academic Performance? The Role of Compassion and Engagement in Education for Sustainable Development

Sustainability, 2021-02, Vol.13 (4), p.1721

2021

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The Relation between Learning Styles according to the Whole Brain Model and Emotional Intelligence: A Study of University Students

Estudios sobre educación : ESE, 2019-02, Vol.26, p.85-111

2019

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Sustainability and local food at tourist destinations: a study from the transformative perspective

Journal of sustainable tourism, 2024-05, Vol.32 (5), p.1008-1026

2024

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Service quality in bank during an economic crisis

International journal of bank marketing, 2016-04, Vol.34 (2), p.235-259

2016

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Environmental Sustainability and the Hospitality Customer Experience: A Study in Tourist Accommodation

Sustainability, 2019-10, Vol.11 (19), p.5279

2019

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Destination Sustainability and Memorable Tourism Experiences

Sustainability, 2021-11, Vol.13 (21), p.11996

2021

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Service Quality and Customer Loyalty in a Post-Crisis Context. Prediction-Oriented Modeling to Enhance the Particular Importance of a Social and Sustainable Approach

Sustainability, 2019-09, Vol.11 (18), p.4930

2019

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Perceived value and customer loyalty in financial services

The Service industries journal, 2009-06, Vol.29 (6), p.775-789

2009

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Long-Term Orientation and Commitment in Export Joint Ventures among Small and Medium-Sized Firms

Journal of small business management, 2013-01, Vol.51 (1), p.100-113

2013

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The influence of internal market orientation on external outcomes: The mediating role of employees’ attitudes

Journal of service theory and practice, 2015-01, Vol.25 (4), p.486-523

2015

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Relationship quality in business to business: a cross-cultural perspective from universities

Marketing intelligence & planning, 2013-05, Vol.31 (3), p.196-215

2013

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Destination image and tourist motivations as antecedents of tourist engagement

International Journal of Tourism Cities, 2024-05, Vol.10 (2), p.662-681

2024

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Entity crisis, halo effect and loyalty

Cuadernos de gestión, 2020-01, Vol.20 (1), p.155-180

2020

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Accompanied versus Unaccompanied Transport in Short Sea Shipping between Spain and Italy: An Analysis from Transport Road Firms Perspective

Transport reviews, 2011-07, Vol.31 (4), p.425-444

2011

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Entrepreneurship innovation using social robots in tourism: a social listening study

Review of managerial science, 2023-11, Vol.17 (8), p.2945-2971

2023

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Sostenibilidad y gastronomía local en los destinos turísticos en el contexto de la covid-19

Revista de Marketing y Publicidad, 2022-11 (6), p.7-34

2022

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Increasing customer loyalty through customer engagement in the retail banking industry

Spanish journal of marketing-ESIC, 2019-12, Vol.23 (3), p.461-484

2019

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The influence of social media in creating expectations. An empirical study for a tourist destination

User-Generated Content Sources in Social Media: A New Approach to Explore Tourist Satisfaction

Network market orientation as a relational governance mechanism to public-private partnerships

Guest editorial: Consumer vulnerability in the banking context

Sustainable service ecosystems from the transformative value perspective: A study in tourism destinations

Customer equity and CLV in Spanish telecommunication services

Consequences of customer engagement and customer self-brand connection

Network market and entrepreneurial orientations as facilitators of international performance in born globals. The mediating role of ambidextrous dynamic capabilities

Does Emotional Intelligence Influence Academic Performance? The Role of Compassion and Engagement in Education for Sustainable Development

The Relation between Learning Styles according to the Whole Brain Model and Emotional Intelligence: A Study of University Students

Sustainability and local food at tourist destinations: a study from the transformative perspective

Service quality in bank during an economic crisis

Environmental Sustainability and the Hospitality Customer Experience: A Study in Tourist Accommodation

Destination Sustainability and Memorable Tourism Experiences

Service Quality and Customer Loyalty in a Post-Crisis Context. Prediction-Oriented Modeling to Enhance the Particular Importance of a Social and Sustainable Approach

Perceived value and customer loyalty in financial services

Long-Term Orientation and Commitment in Export Joint Ventures among Small and Medium-Sized Firms

The influence of internal market orientation on external outcomes: The mediating role of employees’ attitudes

Relationship quality in business to business: a cross-cultural perspective from universities

Destination image and tourist motivations as antecedents of tourist engagement

Entity crisis, halo effect and loyalty

Accompanied versus Unaccompanied Transport in Short Sea Shipping between Spain and Italy: An Analysis from Transport Road Firms Perspective

Entrepreneurship innovation using social robots in tourism: a social listening study

Sostenibilidad y gastronomía local en los destinos turísticos en el contexto de la covid-19

Increasing customer loyalty through customer engagement in the retail banking industry

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