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It’s all your fault! restaurant vs. platform blame attribution in food delivery service failures

British food journal (1966), 2024-08, Vol.126 (8), p.3037-3050

2024

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Enhancing the Quality-Of-Service Management for Managers and Frontline Employees: The Case of Post Office Services, South Africa

International review of management and marketing, 2024-07, Vol.14 (4), p.46-60

Eposi, Elsie Mbua

2024

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Efficient internet management in coffee shops: PCC and PCQ queue tree methods with Mikrotik User Manager

AIP Conference Proceedings, 2024, Vol.3167 (1)

2024

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Strategising for the circular economy through servitisation

The Journal of services marketing, 2024-06, Vol.38 (10), p.17-31

Johnstone, Leanne

2024

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A model for wedding management system

AIP Conference Proceedings, 2024, Vol.3111 (1)

2024

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Validating and Confirming Crucial Service Quality Attributes to Airline Customers' Recommendations: A Feature Selection Approach

Iranian journal of management studies, 2024-06, Vol.17 (3), p.889-906

Riantama, Dalianus

2024

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The antecedents of customer satisfaction in the live-streaming commerce of green agricultural products

PloS one, 2024-07, Vol.19 (7), p.e0305527

2024

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Evaluating the success of a mobile self-service application using the DeLone and McLean model

South African journal of information management, 2024-01, Vol.26 (1), p.e1-e8

2024

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A Review of Edge Computing Technology and Its Applications in Power Systems

Energies (Basel), 2024-07, Vol.17 (13), p.3230

2024

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AI Applications in Emotion Recognition: A Bibliometric Analysis

SHS Web of Conferences, 2024, Vol.194, p.3005

2024

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Are hotels meeting customer expectations regarding service quality: A study of hotels in Pretoria, South Africa

International Journal of Research in Business and Social Science, 2024-01, Vol.13 (4), p.124-133

2024

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A Model for Developing a Mobile Payment Service Framework

Mathematics (Basel), 2024-06, Vol.12 (13), p.2052

2024

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Integrated tourism village system (IToViS) development for tourism village

AIP Conference Proceedings, 2024, Vol.3077 (1)

2024

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A study on effective customer relationship management system

AIP Conference Proceedings, 2024, Vol.2965 (1)

2024

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Work-related musculoskeletal disorders, fatigue and stress among gas station workers in China: a cross-sectional study

BMJ open, 2024-07, Vol.14 (7), p.e081853

2024

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Perceptive Recommendation Robot: Enhancing Receptivity of Product Suggestions Based on Customers’ Nonverbal Cues

Biomimetics (Basel, Switzerland), 2024-07, Vol.9 (7), p.404

2024

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Sustainable Brand Reputation: Evaluation of iPhone Customer Reviews with Machine Learning and Sentiment Analysis

Sustainability, 2024-07, Vol.16 (14), p.6121

2024

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Service-informed marketing reform

The Journal of services marketing, 2024-07, Vol.38 (10), p.32-43

Grönroos, Christian

2024

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Impact of Celebrity Endorsement on Customer with Reference to Mobile

ITM Web of Conferences, 2024, Vol.65, p.5003

2024

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Medical tourist perceptions of hospitality across cultures

Consumer Behavior in Tourism and Hospitality, 2024-07, Vol.19 (3), p.422-436

2024

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Understanding continuance intention of subscription video-on-demand based over-the-top (OTT) platforms: A multiple moderation approach

Iranian journal of management studies, 2024-07, Vol.17 (3), p.953-966

2024

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Evaluating the drivers of B2B performance: An empirical analysis based on Alibaba

PloS one, 2024-07, Vol.19 (7), p.e0306919

2024

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Make it real, make it useful! The impact of AR social experience on brand positivity and information sharing

British food journal (1966), 2024-08, Vol.126 (8), p.3157-3176

2024

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Guest editorial: Multi-stakeholder engagement and responsible business

Journal of service management, 2024-08, Vol.35 (4), p.461-463

2024

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Asymptotic upper bounds for an M/M/C/K retrial queue with a guard channel and guard buffer

Mathematical methods of operations research (Heidelberg, Germany), 2024-06, Vol.99 (3), p.365-407

2024

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It’s all your fault! restaurant vs. platform blame attribution in food delivery service failures

Enhancing the Quality-Of-Service Management for Managers and Frontline Employees: The Case of Post Office Services, South Africa

Efficient internet management in coffee shops: PCC and PCQ queue tree methods with Mikrotik User Manager

Strategising for the circular economy through servitisation

A model for wedding management system

Validating and Confirming Crucial Service Quality Attributes to Airline Customers' Recommendations: A Feature Selection Approach

The antecedents of customer satisfaction in the live-streaming commerce of green agricultural products

Evaluating the success of a mobile self-service application using the DeLone and McLean model

A Review of Edge Computing Technology and Its Applications in Power Systems

AI Applications in Emotion Recognition: A Bibliometric Analysis

Are hotels meeting customer expectations regarding service quality: A study of hotels in Pretoria, South Africa

A Model for Developing a Mobile Payment Service Framework

Integrated tourism village system (IToViS) development for tourism village

A study on effective customer relationship management system

Work-related musculoskeletal disorders, fatigue and stress among gas station workers in China: a cross-sectional study

Perceptive Recommendation Robot: Enhancing Receptivity of Product Suggestions Based on Customers’ Nonverbal Cues

Sustainable Brand Reputation: Evaluation of iPhone Customer Reviews with Machine Learning and Sentiment Analysis

Service-informed marketing reform

Impact of Celebrity Endorsement on Customer with Reference to Mobile

Medical tourist perceptions of hospitality across cultures

Understanding continuance intention of subscription video-on-demand based over-the-top (OTT) platforms: A multiple moderation approach

Evaluating the drivers of B2B performance: An empirical analysis based on Alibaba

Make it real, make it useful! The impact of AR social experience on brand positivity and information sharing

Guest editorial: Multi-stakeholder engagement and responsible business

Asymptotic upper bounds for an M/M/C/K retrial queue with a guard channel and guard buffer

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