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Do customers' perceptions of Islamic banking services predict satisfaction and word of mouth? Evidence from Islamic banks in Bangladesh

PloS one, 2023-01, Vol.18 (1), p.e0280108-e0280108

2023

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Internal Quality and Job Satisfaction in Health Care Services

International journal of environmental research and public health, 2022-01, Vol.19 (3), p.1496

2022

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Examining the effect of logistics service quality on customer satisfaction and re-use intention

PloS one, 2023-05, Vol.18 (5), p.e0286382-e0286382

2023

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Emotional Valence from Facial Expression as an Experience Audit Tool: An Empirical Study in the Context of Opera Performance

Sensors (Basel, Switzerland), 2023-03, Vol.23 (5), p.2688

2023

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Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters

BMC health services research, 2013-01, Vol.13 (1), p.22-22, Article 22

2013

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Quality in Customer Service and Its Relationship with Satisfaction: An Innovation and Competitiveness Tool in Sport and Health Centers

International journal of environmental research and public health, 2019-10, Vol.16 (20), p.3942

2019

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Brand trust and image: effects on customer satisfaction

International journal of health care quality assurance, 2017-08, Vol.30 (7), p.580-590

2017

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Mapping the Patient's Journey in Healthcare through Process Mining

International journal of environmental research and public health, 2020-09, Vol.17 (18), p.6586

2020

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Content analysis of medical college library websites in Pakistan indicates necessary improvements

Health information and libraries journal, 2024-03, Vol.41 (1), p.16-25

Ullah, Midrar

2024

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Customer Relationship Management Based on SPRINT Classification Algorithm under Data Mining Technology

Computational intelligence and neuroscience, 2022, Vol.2022, p.6170335-11

2022

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Research on the Method of Acquiring Customer Individual Demand Based on the Quantitative Kano Model

Computational intelligence and neuroscience, 2022, Vol.2022, p.5052711-12

2022

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Exploring Internal Benefits of Medical Tourism Facilitators' Satisfaction: Customer Orientation, Job Satisfaction, and Work Performance

Journal of healthcare management, 2020-03, Vol.65 (2), p.90-105

2020

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The effect of internal marketing on job satisfaction in health services: a pilot study in public hospitals in Northern Greece

BMC health services research, 2011-10, Vol.11 (1), p.261-261, Article 261

2011

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Analyzing the Relationship between Hotel Brand Image, Service Quality, Experience Marketing, and Customer Satisfaction under the Environment of Social Network

Journal of environmental and public health, 2022, Vol.2022, p.1064712-9

2022

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Perceptions of social, emotional, and functional values in patients with type 2 diabetes mellitus and their satisfaction with primary health care services

Primary health care research & development, 2019-08, Vol.20, p.e122-e122, Article e122

2019

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Validation of a Measure of Chinese Outpatients’ Satisfaction in the Taiwan Setting

Inquiry (Chicago), 2017, Vol.54, p.46958016688979-46958016688979

2017

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Concepts in service marketing for healthcare professionals

The American journal of surgery, 2001, Vol.181 (1), p.1-7

2001

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How satisfied are Portuguese citizens with public hospitals' service?

International journal of health care quality assurance, 2013-01, Vol.26 (6), p.522-535

Fonseca, Jaime R.S.

2013

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LINKAGES BETWEEN ORGANIZATION CLIMATE AND WORK OUTCOMES: PERCEPTUAL DIFFERENCES AMONG HEALTH SERVICE PROFESSIONALS AS A FUNCTION OF CUSTOMER CONTACT INTENSITY

Journal of health and human services administration, 2014-04, Vol.36 (4), p.417-459

2014

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Consumer Experiences in a Consumer-Driven Health Plan

Health services research, 2004-08, Vol.39 (4p2), p.1123-1140

2004

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Employee care, a vital antecedent to customer care in the health care industry: an exploratory investigation of the employee satisfaction construct at North East Alabama Regional Medical Center

International journal of health care quality assurance, 2005-01, Vol.18 (2-3), p.131-151

O'Neill, Martin

2005

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Applying the Marketing Concept in Health Care: The No-Show Problem

Health marketing quarterly, 1997-01, Vol.14 (3), p.3-17

1997

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Bringing Workforce Health to the Top Line-Expanding the Value Proposition for Workforce Health Improvement

Benefits quarterly, 2017, Vol.33 (1), p.56-61

2017

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Paying attention to what customers are saying

AAOHN journal, 1999-11, Vol.47 (11), p.541-544

Amann, M C

1999

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Trumping patient experience in health care strategy

Health care strategic management, 2004-11, Vol.22 (11), p.11

MacStravic, Scott

2004

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Do customers' perceptions of Islamic banking services predict satisfaction and word of mouth? Evidence from Islamic banks in Bangladesh

Internal Quality and Job Satisfaction in Health Care Services

Examining the effect of logistics service quality on customer satisfaction and re-use intention

Emotional Valence from Facial Expression as an Experience Audit Tool: An Empirical Study in the Context of Opera Performance

Service quality, trust, and patient satisfaction in interpersonal-based medical service encounters

Quality in Customer Service and Its Relationship with Satisfaction: An Innovation and Competitiveness Tool in Sport and Health Centers

Brand trust and image: effects on customer satisfaction

Mapping the Patient's Journey in Healthcare through Process Mining

Content analysis of medical college library websites in Pakistan indicates necessary improvements

Customer Relationship Management Based on SPRINT Classification Algorithm under Data Mining Technology

Research on the Method of Acquiring Customer Individual Demand Based on the Quantitative Kano Model

Exploring Internal Benefits of Medical Tourism Facilitators' Satisfaction: Customer Orientation, Job Satisfaction, and Work Performance

The effect of internal marketing on job satisfaction in health services: a pilot study in public hospitals in Northern Greece

Analyzing the Relationship between Hotel Brand Image, Service Quality, Experience Marketing, and Customer Satisfaction under the Environment of Social Network

Perceptions of social, emotional, and functional values in patients with type 2 diabetes mellitus and their satisfaction with primary health care services

Validation of a Measure of Chinese Outpatients’ Satisfaction in the Taiwan Setting

Concepts in service marketing for healthcare professionals

How satisfied are Portuguese citizens with public hospitals' service?

LINKAGES BETWEEN ORGANIZATION CLIMATE AND WORK OUTCOMES: PERCEPTUAL DIFFERENCES AMONG HEALTH SERVICE PROFESSIONALS AS A FUNCTION OF CUSTOMER CONTACT INTENSITY

Consumer Experiences in a Consumer-Driven Health Plan

Employee care, a vital antecedent to customer care in the health care industry: an exploratory investigation of the employee satisfaction construct at North East Alabama Regional Medical Center

Applying the Marketing Concept in Health Care: The No-Show Problem

Bringing Workforce Health to the Top Line-Expanding the Value Proposition for Workforce Health Improvement

Paying attention to what customers are saying

Trumping patient experience in health care strategy

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