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AI Approaches to the Complexity of Legal Systems: AICOL 2013 International Workshops, AICOL-IV@IVR, Belo Horizonte, Brazil, July 21-27, 2013 and AICOL-V@SINTELNET-JURIX, Bologna, Italy, December 11, 2013, Revised Selected Papers
2014, 2014
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AI Approaches to the Complexity of Legal Systems - Models and Ethical Challenges for Legal Systems, Legal Language and Legal Ontologies, Argumentation and Software Agents: International Workshop AICOL-III, Held as Part of the 25th IVR Congress, Frankfurt am Main, Germany, August 15-16, 2011. Revised Selected Papers
1, 2012
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IVRS Based SAM(Smart Automation)
2018 International Conference on Smart City and Emerging Technology (ICSCET), 2018, p.1-6
2018
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Full office control using IVRS
2017 International Conference on Innovations in Information, Embedded and Communication Systems (ICIIECS), 2017, p.1-5
2017
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iQor’s IVR Automation Scores Touchdown With Big Game Fans Seeking Food Order Status
Business Wire, 2023
2023
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NovelVox Introduces Intuitive Visual IVR for Cisco, Avaya, and Genesys Contact Centers
PR Newswire, 2022
2022
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Zappix and Partner Intelidata Announce Mitsui Sumitomo Seguros as Newest Visual IVR Customer: The visual self-service solution improves customer experience, reduces average handling time for incoming customer service calls, and simplifies and automates the customer service journey
PR Newswire, 2021
2021
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Bluefin and Upwire Partner for Automated Payment and Customer Communications: Bluefin's PayConex™ clients will get the convenience of customer payment and communication options via Upwire's IVR and SMS platform
PR Newswire, 2022
2022
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RevSpring Announces Outbound IVR Integration with Epic Now Available in Epic App Orchard: New capabilities include automatic account updates for IVR customers that improve the quality of patient information and empower Customer Support Representatives
PR Newswire, 2021
2021
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CommBox and Voicenter Collaborate to Provide Call Centers with Exceptional Customer Communication Solutions: By using CommBox combined with the Voicenter solution, sales and support centers can provide their consumers with Interactive Voice Response (IVR) options and digital communication across their preferred digital channels
PR Newswire, 2022
2022
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Healthcare Communications Firm Discusses Future Impacts of IVR and Automation in the Industry: 1-800 Notify CEO Martin Trautschold provides insight into what IVR technology could improve
PR Newswire, 2021
2021
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Payroc Launches Pay By Phone Payment Processing Through IVR Technology: Expanding contactless payment acceptance with an automated voice and text solution
PR Newswire, 2021
2021
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Zappix Launches Three New Retail and eCommerce Visual IVR Customers: The leading Mobile On-Demand Customer Service Solutions provider announced it has launched solutions for three more customers using its flagship Visual IVR Solution
PR Newswire, 2021
2021
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Zappix Reports Increased Market Growth for Digital Self-Service and Visual IVR in 2021: The leading Visual IVR and mobile On-Demand Self-Service vendor has seen demand for its flagship solution continue to grow this year on the back of accelerated contact center Digital Transformation plans
PR Newswire, 2021
2021
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TriHealth Leverages the Power of Epic and RevSpring Payment Capabilities Working Together: RevSpring's External Payment Page and IVR Advantage™ Integrations Enable Seamless, Compliant and Optimized Payments for TriHealth Patients
PR Newswire, 2021
2021
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Zappix Launches Visual Self-Service for Healthcare Solutions Provider in Under Two Weeks to Meet Urgent Deployment Need: Zappix, the leading On-Demand Visual Self-Service Provider, has launched its flagship self-service Visual IVR solution for a leading healthcare solutions provider in under 2 weeks to meet an urgent need for the client
PR Newswire, 2021
2021
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Zappix Visual IVR Is Now Available on Genesys AppFoundry: Zappix, the leading Visual IVR and Digital Self-Service Solutions provider, combines its flagship solution with the Genesys Customer Experience Platform to bring modern automation and innovation to contact centers
PR Newswire, 2021
2021
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Noble IVR Virtual Assistant with Automated Callback Services Named a 2021 CUSTOMER Product of the Year: Noble Systems, a leading global contact center technology provider, has received TMC's "2021 CUSTOMER Product of the Year Award" for its IVR automated callback and self-service options. Noble IVR Virtual Assistant offers relief for companies dealing with high inbound call volumes and limited agent resources to mitigate long hold times, relieve frustration and create a better customer experience
PR Newswire, 2021
2021
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Zappix Partners with Lifesize to Provide Visual IVR Solutions: Zappix, the leading Visual IVR and Customer Self-Service Solutions provider, has partnered with Lifesize, a leader and global provider of cloud contact center and video meeting solutions, to bring modern automation and innovation to contact centers
PR Newswire, 2021
2021
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Zappix Launches Six More Visual IVR and Digital Self-Service Customers in 2021: The leading Visual IVR and Digital Self-Service vendor announced it has launched solutions for six more customers since the beginning of 2021
PR Newswire, 2021
2021
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Bluefin and IVR Technology Group Announce Partnership for PCI Compliant Phone Payments: The partnership provides secure PCI, NACHA and HIPAA compliant phone payments directly through Bluefin's PayConex™ gateway
PR Newswire, 2021
2021
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Noble IVR Helps Companies Reduce Hold Times for Improved Customer Service: Noble Systems offers relief for companies dealing with high inbound call volumes and limited agent resources. With over three decades of experience and know-how, Noble offers intelligent inbound contact management solutions, such as IVR and Automated Callback, that help organizations combat long hold times to meet service level goals and provide a better customer experience
PR Newswire, 2020
2020
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Zappix Launches Agent Assist Solution to Accelerate Contact Center Interactions: Zappix, the leading AI-Powered Mobile On-Demand Customer Service and Visual IVR solutions provider, announced it has launched an Agent Assist solution
PR Newswire, 2021
2021
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Zappix Launches Five New Visual IVR and IVA Customers Across Multiple Verticals To Start Q4: The leading Visual IVR vendor announced a successful start to Q4, 2020, launching five new implementations of its flagship products during the first two weeks of the quarter
PR Newswire, 2020
2020
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Slingshot Launches Integrated Chatbot and IVR-to-Text to Deliver a Modern Customer Experience: Slingshot shared record breaking metrics for customer interactions during the Slingshot Reveal along with their product strategy that will enable pest control and home services providers to automate scheduling, billing, and other customer service tasks
PR Newswire, 2020
2020
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