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Enterprise Social Networks: Status Quo of Current Research and Future Research Directions
Ist Teil von
Business Information Systems, p.371-382
Ort / Verlag
Cham: Springer International Publishing
Link zum Volltext
Quelle
Alma/SFX Local Collection
Beschreibungen/Notizen
This paper provides an introduction to the topic of Enterprise Social Networks (ESN) and illustrates possible applications, potentials, and challenges for future research. It outlines an analysis of research papers containing a literature overview in the field of ESN. Subsequently, single relevant research papers are analysed and further research potentials derived therefrom. This yields seven promising areas for further research: (1) user behaviour; (2) effects of ESN usage; (3) management, leadership, and governance; (4) value assessment and success measurement; (5) cultural effects, (6) architecture and design of ESN; and (7) theories, research designs and methods. This paper characterises these areas and articulates further research directions.