Sie befinden Sich nicht im Netzwerk der Universität Paderborn. Der Zugriff auf elektronische Ressourcen ist gegebenenfalls nur via VPN oder Shibboleth (DFN-AAI) möglich. mehr Informationen...
Jill Watson: Scaling and Deploying an AI Conversational Agent in Online Classrooms
Ist Teil von
Generative Intelligence and Intelligent Tutoring Systems, p.78-90
Ort / Verlag
Cham: Springer Nature Switzerland
Quelle
Alma/SFX Local Collection
Beschreibungen/Notizen
We present a highly performant and scalable conversational virtual teaching assistant, Jill Watson, to enhance teaching presence in online classrooms. Jill Watson leverages the generative AI capabilities of ChatGPT and the underlying OpenAI’s GPT large language models, along with dense passage retrieval and retrieval-augmented text generation to answer student questions about instructor-approved courseware anytime and anywhere. This courseware may include natural language text from textbooks, user guides, video lesson transcripts, course websites, and class syllabi. This version of Jill Watson has been deployed in several classes with close to 1300 students at the Georgia Institute of Technology as well as in two community colleges in the Technical College System of Georgia. We have found that Jill Watson enhances the positives of conversational courseware (such as answering questions and engaging in conversations anytime and anyplace) and suppresses the negatives of large language models (such as biases and hallucinations).