Details

Autor(en) / Beteiligte

• Ricárdez-Rueda, Fernando
• Esparza-Ramírez, Beatriz Adriana
• Veloz-Alcaraz, Reyna Guadalupe

Titel

Design and Implementation of a Desktop Application for Consultation Centers for Staff, Information Regarding Training, Job Promotion and Transportation Routes, in an Automotive Electrical Harness Company

Ist Teil von

• Algorithms and Computational Techniques Applied to Industry, p.47-63

Ort / Verlag

Cham: Springer International Publishing

Link zum Volltext

Quelle

Alma/SFX Local Collection

Beschreibungen/Notizen

• The use of Information and Communication Technologies (ICT) within the organizational context has revolutionized management and administrative thought, this is evidenced through various aspects, one is how human talent is managed (Riascos and Aguilera in Herramientas TIC como apoyo a la gestión del talento humano Cuadernos de Administración. Universidad del Valle Cali, Colombia, pp 141–154, 2011). The dissatisfaction of the workers of an electrical harness company located in Lagos de Moreno, Jalisco. For lack of timely information about their training, status of job promotions and transportation routes, was solved with the implementation of consultation centers (Kiosks) accessible 24 h a day, the relevance of developing an information system that will be linked to Kiosks, was identified, it was made with the V-Shaped Software Development Model. The updated information was generated a perception of equity, facilitating the integration of human resources in the management of the production process, due to the decrease in turnover, and a more satisfied and committed staff. A kiosk has been installed in each of the three locations of the company for its three thousand workers who have access to the module, regardless of the shift. They increased the perception of fairness by giving the areas involved updated information, thus avoiding employee discontent throughout the company.