Details

Autor(en) / Beteiligte

• Contador, José Celso
• Ferreira, Ademir Antonio
• Simões, Sérgio Alexandre
• Souza, Wilson José

Titel

It outsourcing: methodology for selecting suppliers criterion for competitive advantage

Ist Teil von

• Revista de gestão da tecnologia e sistemas de informação, 2012-04, Vol.9 (1), p.123-146

Ort / Verlag

TECSI Laboratório de Tecnologia e Sistemas de Informação - FEA/USP

Erscheinungsjahr

2012

Quelle

Free E-Journal (出版社公開部分のみ）

Beschreibungen/Notizen

• The main reasons that motivate companies to outsource the services of Information Technology (IT) are: reducing costs, improving service quality and concentration on their core competencies. And the decision criteria of the contracting company are focused on those reasons. This article proposes a strategic criterion: the company should hire the supplier that best leverages their competitive advantages. This criterion implies the need to develop a specific methodology to this purpose, which is reported in this paper. To support it, the authors analyzed the models of Porter, Resource-Based View, Balanced Scorecard and the Fields and Weapons of the Competition, and making an option for the latter. The methodology was developed and applied to an Insurance Company and accepted by their leaders.