Details

Autor(en) / Beteiligte

• נאור, נבות
• Frenkel, Alex
• Winsberg, Mirène

Titel

In this paper we report the results of a pragmatic retrospective study aiming to test the effectiveness of a mobile phone delivered ACT based AI conversational coaching platform. In the on-boarding measurement half of all participants reported a WHO-5 score of 40 or less, well below the cut-off point of 50, and an indicator of poor well-being. However, on the last measurement recorded for each user half of all participants indicated a score of 52 and above, indicating a change for the better and

Ist Teil von

• JMIR formative research, 2022-05

Ort / Verlag

Canada

Erscheinungsjahr

2022

Quelle

Elektronische Zeitschriftenbibliothek - Frei zugängliche E-Journals

Beschreibungen/Notizen

• The research and dissemination of smartphones-based apps to deliver coaching and psychological driven intervention had seen a great surge in recent years. Notably, Acceptance Commitment Therapy (ACT) protocols were shown to be uniquely effective in treating symptoms for both depression and anxiety when delivered through smartphone apps. The aim if this study to expand on that work and test the suitability of AI driven intervention delivered directly through popular texting apps. This study evaluated our hypothesis that using Kai.ai will result in improved well-being. A pragmatic retrospective analysis of 2909 users who used Kai.ai on one of the top messaging apps (iMessage, WhatsApp, Discord, Telegram, etc.) Users' well-being levels were tracked using the WHO-5 well-being questionnaire throughout the engagement with service. Paired sample t-test was used to assess well-being levels pre and post usage, and Hierarchical Linear Modeling was used to examine the change in symptoms over time. The median well-being score at the last measurement was better (Mdn = 52) then at the start of the intervention (Mdn = 40), indicating a significant improvement (W=2682927, p<.001, one tailed test). Furthermore, HLM results showed that the improvement in well-being was linearly related to the number of daily messages a user sent (beta =.029, t(81.36)=4, p<.001), as well as the interaction between the number of messages and unique number of days (beta = -.0003, t(81.36)=-2.2, p<.028). mobile based Acceptance Commitment Therapy (ACT) interventions are effective means to improve individuals' well-being. findings reported in this paper further demonstrate Kai.ai's great promise in helping individuals improve and maintain high levels of well-being, and thus improve their daily life.