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When developing a pilot program, it is important to have clear, measurable objectives, which may be created by asking a few questions: 1. How many participants do you want? 2. What types of feedback will you request? 3. How are you going to capture that feedback? 4. How will you measure whether the feedback is "good enough?" An effective pilot program takes into account the most substantial challenges and proves to be efficient in those situations. When asking people to change their behavior, it is essential to set up a mode of communication that extols the program's benefits and encourages users. The purpose of e-learning is not to finish the course but to improve employee performance.