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The lack of a personal computer (PC) software inventory could result in the loss of thousands or even hundreds of thousands of dollars. The system often becomes unproductive as the number of people and areas using PC-based packaged software grows. Sometimes software packages are found to lack a set of requirements and, as a result, are left sitting on the shelf. The implementation of a software reference service can increase staff efficiency, make better use of purchased and reviewed software, and reduce redundant software evaluations. Once management information systems has put someone in charge of the task, 5 broad steps should be taken to establish a working PC software package inventory. These steps include: 1. determining the content of the inventory database, 2. identifying a method for getting consistent software evaluations, 3. defining the standard software package terminology for using the inventory, and 4. determining and acquiring the software tool or tools to be used. Especially important is the ability to keep the inventory accurate on a continuous basis.