Details

Autor(en) / Beteiligte

• Margulius, David L

Titel

Total System Disruption

Ist Teil von

• InfoWorld, 2005-09, Vol.27 (37), p.12

Ort / Verlag

San Mateo: Foundry

Erscheinungsjahr

2005

Quelle

EBSCOhost Business Source Ultimate

Beschreibungen/Notizen

• IT could never shut down today because it would be too disruptive -- unacceptable downtime is measured in seconds these days, not hours or weeks. Yet total systems disruption is exactly what happened in New Orleans last week, and the immediate aftermath offers a view of the value of IT as well as the vulnerability to disruption in a technology-mediated world. Gartner Research Vice President French Caldwell noted that although hurricane prediction models have continued to get better, what was needed in New Orleans was a more holistic, social dynamics model that took into account human behavior as well as the weather. In a world where IT leaders are increasingly focused on human behavior along with organizational and cultural issues, Caldwell's observation seems right on the mark.