Details

Autor(en) / Beteiligte

• Fiore, Stephen M.
• Rosen, Michael A.
• Smith-Jentsch, Kimberly A.
• Salas, Eduardo
• Letsky, Michael
• Warner, Norman
• Cooke, Nancy J
• Gorman, Jamie C

Titel

Toward an Understanding of Macrocognition in Teams: Predicting Processes in Complex Collaborative Contexts

Ist Teil von

• Human factors, 2010-04, Vol.52 (2), p.203-224

Ort / Verlag

Los Angeles, CA: SAGE Publications

Erscheinungsjahr

2010

Quelle

MEDLINE

Beschreibungen/Notizen

• Objective: This article presents a model for predicting complex collaborative processes as they arise in one-of-a-kind problem-solving situations to predict performance outcomes. The goal is to outline a set of key processes and their interrelationship and to describe how these can be used to predict collaboration processes embedded within problem-solving contexts. Background: Teams are increasingly called upon to address complex problem-solving tasks in novel situations. This represents a domain of performance that to date has been underrepresented in the research literature. Method: Multidisciplinary theoretical and empirical literature relating to knowledge work in teams is synthesized. Results: A set of propositions developed to guide research into how teams externalize cognition and build knowledge in service of problem solving is presented. First, a brief overview of macrocognition in teams is provided to distinguish the present work from other views of team cognition. Second, a description of the foundational theoretical concepts driving the theory of macrocognition in teams presented here is provided. Third, a set of propositions described within the context of a model of macrocognition in teams is forwarded. Conclusion: The theoretical framework described in this article provides a set of empirically testable propositions that can ultimately guide practitioners in efforts to support macrocognition in teams. Application: A theory of macrocognition in teams can provide guidance for the development of training interventions and the design of collaborative tools to facilitate knowledge-based performance in teams.