Details

Autor(en) / Beteiligte

• Niman, Bruno von
• Rodríguez-Ascaso, Alejandro
• Brown, Steve
• Sund, Torbjørn

Titel

User experience design guidelines for telecare (e-health) services

Ist Teil von

• Interactions (New York, N.Y.), 2007-09, Vol.14 (5), p.36-40

Ort / Verlag

New York: Association for Computing Machinery

Erscheinungsjahr

2007

Quelle

ACM Digital Library

Beschreibungen/Notizen

• Telecare can be defined as the use of ICT to support the delivery of care directly to people outside of conventional care centers, such as hospitals or residential homes. A telecare system can be as simple as providing a person with the means to alert a remote care provider of their need for assistance. More advanced systems might automatically detect the need for assistance by monitoring activity or lack of it, using ambient or body-worn sensors. A European Telecommunications Standards Institute (ETSI) Specialist Task Force has produced an ETSI guide designed to help telecare stakeholders develop and deliver telecare systems which provide a positive end user experience. What follows is a brief description of the methodology used in developing the EG together with some examples and discussion.