Details

Autor(en) / Beteiligte

• Aelbrecht, Karolien
• De Maesschalck, Stéphanie
• Willems, Sara
• Deveugele, Myriam
• Pype, Peter

Titel

How family physicians respond to unpleasant emotions of ethnic minority patients

Ist Teil von

• Patient education and counseling, 2017-10, Vol.100 (10), p.1867-1873

Ort / Verlag

Ireland: Elsevier B.V

Erscheinungsjahr

2017

Quelle

ScienceDirect

Beschreibungen/Notizen

• Highlights • No patients’ cues and/or concerns in half of the 191 recorded consultations were found. • Slightly more physicians’ responses were non-explicit. • Space providing responses, about the factual medical content, were most observed. • Little implicit or explicit empathic responses were found. • Culture and language form a complex interplay for healthcare providers in primary care.