Details

Autor(en) / Beteiligte

• Margherita, Emanuele Gabriel
• Braccini, Alessio Maria

Titel

Exploring tensions of Industry 4.0 adoption in lean production systems from a dialectical perspective

Ist Teil von

• International journal of operations & production management, 2024-05, Vol.44 (6), p.1127-1157

Ort / Verlag

Bradford: Emerald Group Publishing Limited

Erscheinungsjahr

2024

Quelle

Emerald Management 200

Beschreibungen/Notizen

• Purpose This paper uses dialectical inquiry to explore tensions that arise when adopting Industry 4.0 technologies in a lean production system and their reconciliation mechanisms. Design/methodology/approach We conducted an in-depth qualitative case study over a 3-year period on an Italian division of an international electrotechnical organisation that produces electrical switches. This organisation successfully adopted Industry 4.0 technologies in a lean production system. The study is based on primary data such as observations and semi-structured interviews, along with secondary data. Findings We identify four empirically validated dialectic tensions arising across different Industry 4.0 adoption stages due to managers’ and workers’ contrasting interpretations of technologies. Consequently, we define the related reconciliation mechanisms that allow the effective adoption of various Industry 4.0 technologies to support a lean production system. Originality/value This is the first empirical investigation of tensions in the adoption of Industry 4.0 technologies in a lean production system. Furthermore, the paper presents four theoretical propositions and a conceptual model describing which tensions arise during the adoption of Industry 4.0 technologies in a lean production system and the reconciliation mechanisms that prevent lean production system deterioration.