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Exploring the determinants of users’ continuance intention in smartwatches
Ist Teil von
Technology in society, 2020-02, Vol.60, p.101209, Article 101209
Ort / Verlag
Oxford: Elsevier Ltd
Erscheinungsjahr
2020
Quelle
Access via ScienceDirect (Elsevier)
Beschreibungen/Notizen
The purpose of this study is to examine possible factors that influence continuance intention to use a smartwatch. The proposed research model is based on the expectation confirmation model adapted to include individual mobility, perceived aesthetics, and habit. The sample consisted of 348 actual users of smartwatches and structural equation modeling (SEM) was employed to test the research model. The results indicate that perceived aesthetics, satisfaction, individual mobility, and habit are associated with individuals’ continuance intention to use smartwatches. Surprisingly, perceived usefulness does not directly influence continuance intention of smartwatches. The implications for both theory and practice are provided based on the findings.
•Based on IS post-adoption literature, an integrated research model was developed.•Data was collected from 348 actual smartwatch users in Turkey.•Aesthetics is relatively more important than usefulness for continuance.•Continuance intention strongly related to habit and satisfaction.•Individual mobility significantly influences continuance intention.