Information & management, 2004-12, Vol.42 (1), p.127-142
2004
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Details
- Autor(en) / Beteiligte
- Titel
- Beyond concern: a privacy–trust–behavioral intention model of electronic commerce
- Ist Teil von
- Information & management, 2004-12, Vol.42 (1), p.127-142
- Ort / Verlag
- Amsterdam: Elsevier B.V
- Erscheinungsjahr
- 2004
- Quelle
- Alma/SFX Local Collection
- Beschreibungen/Notizen
- Despite the recent economic downturn in the Internet and telecommunication sectors, electronic commerce (EC) will continue to grow and corporate Web sites will remain an important communication channel. However, legitimate concerns regarding privacy and trust remain potential obstacles to growth and important issues to both individuals and organizations. This study proposed and tested a theoretical model that considers an individual’s perceptions of privacy and how it relates to his or her behavioral intention to make an online transaction. An experiment that included over 200 subjects was conducted using two EC sites that differed only by the privacy dimensions of their notice, access, choice, and security. The results of this study suggested strong support for the model.
- Sprache
- Englisch
- Identifikatoren
- ISSN: 0378-7206eISSN: 1872-7530DOI: 10.1016/j.im.2004.01.002Titel-ID: cdi_proquest_journals_237017775
- Format
- –
- Schlagworte
- Behavioral intention, Computer privacy, Electronic commerce, End users, Exact sciences and technology, Information and communication sciences, Information science. Documentation, Internet, Library and information science. General aspects, Network security, Perceptions, Privacy, Sciences and techniques of general use, Studies, Trust, Use and user studies. Information needs, Web