Details

Autor(en) / Beteiligte

• Teng, James T.C.
• Grover, Varun
• Fiedler, Kirk D.

Titel

Re-designing business processes using information technology

Ist Teil von

• Long range planning, 1994-02, Vol.27 (1), p.95-106

Ort / Verlag

London, etc: Elsevier Ltd

Erscheinungsjahr

1994

Quelle

Elsevier Journal Backfiles on ScienceDirect (DFG Nationallizenzen)

Beschreibungen/Notizen

• In the face of environmental pressures, many companies are undergoing restructuring and downsizing. A major component of these changes is business process redesign (BPR) which involves the radical rethinking of institutionalized processes. Information technologies (IT) are major facilitators of many BPR efforts. This article examines IT-assisted BPR from a planning perspective. An integrated approach is presented and illustrated with examples from several major firms. The main elements in the framework are: BPR policy planning, an innovative environment, and coordinated implementation. To ensure the long-term viability and success of BPR, these aspects should be well co-ordinated.